Chapman Hyundai Scottsdale

Chapman Team: I Checked in my 2009 Sonata with 44,000+ Chapman Team: I Checked in my 2009 Sonata with 44,000+ mi on it for service & Dan took good care of me. Even after arriving late he met me with a Chapman Team: I Checked in my 2009 Sonata with 44,000+ mi on it for service & Dan took good care of me. Even after arriving late he met me with a smile an was gracious in accepting my apology. I left making a deal for a low miles used Sonata with 6,000 miles on it. Got great service from Dan (He's a keeper) and a fair deal on the new Sonota. Alex in financing put up with a little xxxx-up with the extended warranty, sweetened the pot and put things in good order. Jeff my sales person was rock solid all the way through. Finally, the Sonata is a great care with a great warranty and as far as I am concerened the best value on the market. I would not hesitate to refer friends, family & associates when they are in the market for a new or used vehicle. Appreciate the Chapman Team. Michael B. Scottsdale, AZ More

I came in to have an oil change and new tires. I waited for 4 hours for this work to be done.I can not rationalize why this would take 4 hours even though I had an appointment.I should have been told it wa for 4 hours for this work to be done.I can not rationalize why this would take 4 hours even though I had an appointment.I should have been told it was going to take as long as it did.I am very disappointed. More

I woke up to a dead battery on a Saturday morning. After AAA came by and gave me a jump start I called Chapman Hyundai Scottsdale to see if they could install a new battery. Daniel Parker, the service repr AAA came by and gave me a jump start I called Chapman Hyundai Scottsdale to see if they could install a new battery. Daniel Parker, the service representative who was working that day,was nice enough to fit me in to what looked like a busy schedule, judging by the cars in the service area. Within an hour I was on the road again with a free battery due to my warranty coverage, and a clean car that was washed before being brought out to me. That is a great service experience, especially considering it was a weekend and I called for a last-minute appointment. More

Both Jake initially and Sam listened to us and that is what of the best sales and customer service traits. Both treated us with respect and tried to find a way to do business. We looked at 4 other dealer what of the best sales and customer service traits. Both treated us with respect and tried to find a way to do business. We looked at 4 other dealerships, but felt yours understood and appreciated our position and the value we brought to the opportunity to do business. R Schiano More

Good service all in all. and I am glad that they have cleaned my car after the service. The dealer is very friendly and willing to maintain my car without any unreasonable charge. I will defintely recomm cleaned my car after the service. The dealer is very friendly and willing to maintain my car without any unreasonable charge. I will defintely recommend here to my friend and come back again for service. More

Came for second oil change and a recurring rattle in my new 2011 Sonata. I was told that it was time for special service which included tire rotation and some other things and price would be $76.00. Probab new 2011 Sonata. I was told that it was time for special service which included tire rotation and some other things and price would be $76.00. Probably should have payed more attention but what I got was an inspection of hoses, belts, wipers, fluids, etc. All things that if I had took it to Jiffy Lube would have been checked in the price of the oil change. The car has 6000 miles on it so I wouldn't expect that any of these things would be a problem anyway. So basically I was charged $76+ for an oil change and tire rotation. The rattle, which was there the first day I got the car, was supposedly fixed at first oil change by putting some felt around the glove compartment. This did fix it for about two weeks and then it started up again. I was told that because it could not be duplicated they could not fix it. More

Ever since I bought my 2011 Sonata everyone in Service has been VERY helpful both resolving an earlier issue with my car (I dealt with Ross-he was SUPER!). They paid for rental vehicles twice while they w has been VERY helpful both resolving an earlier issue with my car (I dealt with Ross-he was SUPER!). They paid for rental vehicles twice while they were attempting to find out what was wrong with the ignition. They knew it was a hassle for me to keep bringing a brand new car in and they were great about fixing it as fast as possible and correctly. When I was in for my first oil change, Joe was very kind, friendly, upbeat, and cared about how I liked the car. The car was finished sooner than expected. Thanks. More

Joe has been my service rep since he staarted and is awesome! I also want to let you know that Daniel has been my service rep in the past with another dealer (different make) and will be an asset to awesome! I also want to let you know that Daniel has been my service rep in the past with another dealer (different make) and will be an asset to your dealership. I love it when you mail coupons. Thanks so much. More

Since I bought this vehicle At CHAPMAN It was a nice experience to have someone go thru the vehicle's maintenence history , and letting me know what has been done as well as what will need to be done o experience to have someone go thru the vehicle's maintenence history , and letting me know what has been done as well as what will need to be done on my next visit, in order to keep my vehicle in good conditions, it's always good to know where you are standing at, congratulations for having Daniel Parker as part of your team. More

I enjoy working with Joe. He is always very accurate about his time estimates when I am waiting for the work to be done. He also knows his prices so is able to accurately project the cost of work I nee about his time estimates when I am waiting for the work to be done. He also knows his prices so is able to accurately project the cost of work I need done. Both of these are incredibly important to me when I am having my car serviced. Thanks Joe! More