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Chapman Hyundai Scottsdale

Scottsdale, AZ

4.1
1,332 Reviews

3600 N. 89th Street

Scottsdale, AZ

85251

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1,332 Reviews of Chapman Hyundai Scottsdale

October 01, 2020

The worst experience I've ever had in purchasing a vehicle. I purchased a G90 in 2/5/20 and still haven't received the title for the car as yet. No one will return my calls. and there is no one at the More

by Ed
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Roland the overall Manager one star and Brian in Finance one star, Susan Renfrow
September 30, 2020

My wife and I purchased a 2021 Palisade yesterday and we worked with Yannick and Andres. I have bought quite a few cars over the last 35 years but I think my experience with these guys was by far the best More

by BorisA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yannick, Dakota, Andres Lasa
Oct 01, 2020 -

Chapman Hyundai Scottsdale responded

Thank you for sharing your story with us! We understand that customers are already experiencing stress when purchasing a new vehicle. Therefore, we want to provide a stress and pressure-free environment along with great customer service! We are excited to hear that we were able to meet that mark with you! - Your Friends at Chapman Hyundai Scottsdale

September 26, 2020

Very knowledgeable, not pushy and just overall great service. Ask for Hunter if you’re looking for a low stress car experience! Thanks for your help! Very happy with my new Elantra! More

by Allison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Crabbe
Sep 28, 2020 -

Chapman Hyundai Scottsdale responded

Thank you for sharing your story with us! We understand that customers are already experiencing stress when purchasing a new vehicle. Therefore, we want to provide a stress and pressure-free environment along with great customer service! We are excited to hear that we were able to meet that mark with you! - Your Friends at Chapman Hyundai Scottsdale

August 06, 2020

What an amazingly easy process. I love my leased Tucson so much that I decided to buy it! Donald Williams made it a great experience. More

by cindy_burns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wally, Donald Williams, Matt Burgess
Aug 10, 2020 -

Chapman Hyundai Scottsdale responded

Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. We look forward to delivering the same experience on your next visit. - Your Friends at Chapman Hyundai Scottsdale

July 11, 2020

Truly an amazing experience. From the beginning to end, he made me feel comfortable and welcome at the dealership. I left very satisfied with the experience and vehicle. He made it all a breeze without bei More

by tscott
Recommend Dealer
Yes
Employees Worked With
Daniel (Mac) Macaleer
Jul 13, 2020 -

Chapman Hyundai Scottsdale responded

Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Wishing you happy and safe miles. - Your Friends at Chapman Hyundai Scottsdale

June 19, 2020

Great experience with Carl, made the process stress free. Was going to just look and I found my car, Thank you Carl, made my day. Mike S More

by msitler21
Recommend Dealer
Yes
Employees Worked With
Carl Pickett
Jun 22, 2020 -

Chapman Hyundai Scottsdale responded

Thank you for sharing your story with us! We understand that customers are already experiencing stress when purchasing a new vehicle. Therefore, we want to provide a stress and pressure-free environment along with great customer service! We are excited to hear that we were able to meet that mark with you! - Your Friends at Chapman Hyundai Scottsdale

May 10, 2020

Three RIng Circus I found a car that I wanted to purchase a Used Elantra GT. The salesperson Shawn Sicari and I came to an agreement on the price, and he sent me a co More

by D
Customer Service
Recommend Dealer
No
Employees Worked With
Shawn Sicari
May 26, 2020 -

Chapman Hyundai Scottsdale responded

Thank you for your review. I also want to thank you for taking the time out of your busy day yesterday to speak with me on the phone. It really looks like it was just uncanny timing with two customers interested in the same car at the same time. I would still like to invite you back in if other prospects don’t work out and be given the chance to earn your business. I am here to help. Please let me know if there is anything else that I can be helpful with. Sincerely, Melissa Pierce Customer Relations Manager Chapman Hyundai Genesis Scottsdale P# 480-424-3558

May 08, 2020

Susan you are truly amazing you made my experience easy breeze. I was a bit nervous before I arrived there , but When I seat down in the chair you was very detailed about the contract and the car I was rel More

by erikabrowder
Recommend Dealer
Yes
Employees Worked With
Susan Renfrow
May 11, 2020 -

Chapman Hyundai Scottsdale responded

Thanks for leaving a review, and mentioning Susan. You're right, Susan is always going above and beyond. We'll be sure to share your praises with her. Your Friends at Chapman Hyundai Scottsdale

May 06, 2020

BMW convert Carl was very knowledgeable and low pressure. It was a multi day process at our pace. Allowed us to test 4 G70's to ensure we got the options and conf More

by Kent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Pickett
May 11, 2020 -

Chapman Hyundai Scottsdale responded

Thanks for leaving a review, and mentioning Carl. You're right, Carl is always going above and beyond. We'll be sure to share your praises with him. Your Friends at Chapman Hyundai Scottsdale

April 21, 2020

My husband and i purchased a new 2020 Hyundai Palisade here today and our salesman Eli was awesome to work with. We are from Tucson and Eli took care of us and did everything possible to get us in our new More

by Rodrig61
Recommend Dealer
Yes
Employees Worked With
Andres Lasa, Mario Coronado, Elijah Bigelbach
Apr 28, 2020 -

Chapman Hyundai Scottsdale responded

Veronica, Thank you for sharing you wonderful story about how Eli was able to get you into the new 2020 Hyundai Palisade! Our company values put customer satisfaction as a top priority and we are committed to our customers, and it sounds like Eli, and Mario provided you outstanding service! - Your Friends at Chapman Hyundai Scottsdale

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