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Chapman Las Vegas Dodge Chrysler Jeep Ram

Las Vegas, NV

4.4
1,205 Reviews
Call Dealership (702) 457-1061
View Awards

3470 Boulder Hwy

Las Vegas, NV

89121

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1,205 Reviews of Chapman Las Vegas Dodge Chrysler Jeep Ram

January 24, 2023

Is it normal to "upcharge" down payments on initial paperwork while the salesman pockets the cash, while paying for that down payment with his credit card, only a fraction of what was charged?? More

by RichLJohnson84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dana McFall, Don Hamrick, Jennie Pisano, Chapman Auto Marketing, Richard Wilson, Tommie Sea, Jovan Yanes, Amber Clay, Scott Stephens
Report | Print
Jan 25, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

RichLJohnson84, please contact me directly regarding your concerns. What you are describing isn't an accepted practice in our dealership. My direct line is 702-432-2401 or you can email me if you prefer, donhamrick@chapmanchoice.com Thanks for sharing your concern with us. Don Hamrick, GM

Jan 28, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Mr. Johnson - I'd sent the message below to you "privately" immediately after reading your post. I would appreciate the opportunity to hear what happened directly from you & resolve your concern. No worries if you didn't see this before. Please take a moment & contact me how ever is most comfortable for you. Thank You. Don Hamrick, GM RichLJohnson84, please contact me directly regarding your concerns. What you are describing isn't an accepted practice in our dealership. My direct line is 702-432-2401 or you can email me if you prefer, donhamrick@chapmanchoice.com Thanks for sharing your concern with us. Don Hamrick, GM

January 24, 2023

I showed up to get my tires filled with nitro Holly noticed I had a recall but I told her I didn’t want to be sitting for hours she told me it would take 15 mins and her word was true exceptional servi More

by Terry
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Holly
Report | Print
Jan 25, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Terry It gives Chapman much pleasure to know that you’ve chosen to use us again for your service needs. Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one. Thank you again! Chapman Las Vegas Dodge Chrysler Jeep Ram

January 24, 2023

Service agents very quick to respond when you drive in to service area.Very friendly staff. More

by Ellie.Dishaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dannie,5 star
Report | Print
Jan 25, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Ellie We appreciate you sharing positive feedback on your experience. We take pride in serving our customers and hope to see you again soon! Chapman Las Vegas Dodge Chrysler Jeep Ram

January 23, 2023

Excellent personnel. Keep me informed of service needed and cost. I have been to other dealers but Chapman is the best. More

by DLPNV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Rodrigues
Report | Print
Jan 25, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles. Chapman Las Vegas Dodge Chrysler Jeep Ram

January 23, 2023

Fast in and out same day service. Very nice and professional. Excellent service all around. More

by sharkey.derrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Jan 25, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

We appreciate you sharing positive feedback on your experience. We take pride in serving our customers and hope to see you again soon! Chapman Las Vegas Dodge Chrysler Jeep Ram

January 20, 2023

The service was great ,, not long waiting time,, the representative,, Mrs So was accommodating,, I also unitized the passenger drop off and pick More

by Dealer Rater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sale person no longer there
Report | Print
Jan 20, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for your review. We are happy to hear you had a great experience at our dealership. Your review made our day! Our team works very hard to keep our clients happy, but we can only do it thanks to amazing clients like you. We hope to serve you again soon. Chapman Las Vegas Dodge Chrysler Jeep Ram

January 19, 2023

Excellent salesman “Jesli”. We had a seamless experience working with him and then the finance manager she was awesome as well. More

by Gordon24ever
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Clay
Report | Print
Jan 20, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for trusting Chapman to assist you with your purchase. We work hard every day to give our clients the best purchasing experience, and we are pleased to see you had an amazing one! Chapman Las Vegas Dodge Chrysler Jeep Ram

January 19, 2023

Very hard to get to a service advisor. Once connected Rick was great to deal with. More

by Sdanna222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick - service advisor
Report | Print
Jan 20, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

We would like to apologize for your less-than-5-star experience. Our goal is always to provide the very best service to all our valued customers. Thank you for your review and please let us know if there is anything we can assist with in the future. Chapman Las Vegas Dodge Chrysler Jeep Ram

January 19, 2023

Andrew T was amazing and courteous! Fast , friendly service. I visited service and sales and both teams are awesome! Love Champan! More

by rosaisellamendez@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew T
Report | Print
Jan 20, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for your review of our dealership! We greatly appreciate your business and we are happy to hear your positive feedback! Wishing you many happy and safe miles! Chapman Las Vegas Dodge Chrysler Jeep Ram

January 18, 2023

Kyle did a great job and went above and beyond to make sure my experience was top notch More

by Simonds81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Jan 18, 2023 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. Chapman Las Vegas Dodge Chrysler Jeep Ram

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