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Chapman Las Vegas Dodge Chrysler Jeep Ram
Las Vegas, NV
1,199 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,199 Reviews of Chapman Las Vegas Dodge Chrysler Jeep Ram
October 03, 2025
I was ripped off buying a vehicle at Chapman Dodge in Las Vegas. They did not honor their advertised price, sold me bogus add-ons, and even used a fake window sticker (including VIN) with a massively increa Vegas. They did not honor their advertised price, sold me bogus add-ons, and even used a fake window sticker (including VIN) with a massively increased MSRP. In all, after clawing back some of the money on the fake add-ons, I remain out $12,000. Like most large retailers, Chapman requires buyers to agree to arbitration if legal action must be taken. Arbitration instead of going to court or allowing a class-action suit is a major disadvantage to complainants from the start. Strike one. Chapman’s headquarters are in Arizona. Nevada regulations allow Chapman to force arbitration to take place in Arizona instead of Las Vegas. Who can afford the time and cost? Strike 2. Now add that Arizona regulations do not allow for recovery of attorney fees, even if you win the arbitration. Strike 3 and I’m out. Me plus countless others. Not many would leave the state and either go without a lawyer or pay for one out of pocket. What Chapman does, and gets away with, is absolutely outrageous, even for a car stealership. But their liability and victim’s ability to recover damages are so impeded, Chapman is nearly immune from the false advertising and fraud they commit. What a scam. Don’t shop there. Warn your friends. If you must shop there for some reason do this. First, don’t buy any of their add-on packages. They lie and look you in the eyes and smile while they do it. Second, and most important, either refuse to sign the arbitration agreement, or, if you don’t want to make a fuss at the time, remember you have 10 days after signing to undo it. Just be sure you follow every step of that process precisely. Details are in the contract you signed. More
by Screwed Customer
Employees Worked With
Matt Baldwin, Don Hamrick, Chapman Auto Marketing, Amber Clay, Scott Stephens
July 11, 2025
Excellent service, very friendly, always willing to find the best way to negotiate, it is the second vehicle I acquire and very happy with my purchase the best way to negotiate, it is the second vehicle I acquire and very happy with my purchase More
by Carlosaa.9019
Employees Worked With
Martín and Gelen
June 30, 2025
Chapman Dodge has always take of my Jeep and Ram😊😊😊 It’s may take time for the service; however once Chapman finish the services you’re good go 😊😊😊 Thank D for your assistance 😊😊😊 It’s may take time for the service; however once Chapman finish the services you’re good go 😊😊😊 Thank D for your assistance 😊😊😊 More
by Jimmie
Employees Worked With
Dominque
June 14, 2025
Service was GREAT! !! Everything went very smooth and the communication was great. 5 star! Thanks! !! Everything went very smooth and the communication was great. 5 star! Thanks! More
by CC
Employees Worked With
Dana McFall, Don Hamrick, Chapman Auto Marketing, Jovan Yanes, Scott Stephens
