Chapman Las Vegas Dodge Chrysler Jeep Ram
Las Vegas, NV
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1,203 Reviews of Chapman Las Vegas Dodge Chrysler Jeep Ram
I was seriously considering buying a 2022 Tesla Model S from Chapman’s Las Vegas Dodge, but my experience with their sales manager Bobby Flores completely ruined the deal. During the negotiation he repe from Chapman’s Las Vegas Dodge, but my experience with their sales manager Bobby Flores completely ruined the deal. During the negotiation he repeatedly tried to add extra charges and manipulate the numbers. First the price kept changing, then I was told the taxes were “calculated incorrectly,” and suddenly additional fees started appearing. It really felt like he was hoping I wouldn’t notice and would just agree to the inflated total. When it became clear that I understood the numbers and wasn’t going to fall for it, his attitude immediately changed. Instead of handling the situation professionally, he started responding in a rude and dismissive way. This kind of behavior is extremely unprofessional and reflects very poorly on the dealership. They didn’t just lose a customer for this particular car — this experience seriously damaged my trust in the entire dealership. Buying a car should be transparent and straightforward, not a game of trying to trick the customer and then getting rude when it doesn’t work. I would strongly recommend being very careful if you decide to deal with this dealership. More
I dont see how anyon e can rate this place above one star. They took my car is with tfranny issue. They said it was under warranty. They took the teanny out, took it all aprt and then said Oh, the filte star. They took my car is with tfranny issue. They said it was under warranty. They took the teanny out, took it all aprt and then said Oh, the filter was still the manufactures filter so they wont honor the warranty. ANYONE ev.eb a child knows, you pull the pan and the filter is right there, no need to tear apart a tranny to see a filter. RIP OFF CITY is who they are. Had my car towed to a real car company. These people dont like customers very well. Next time you want to deny a warranty, look at the filter, dont take out the tranny and go Oh My I didnt see the filter. LOL More
RICHARD. W.WAS VERY FRIENDLY AND HELPFUL. PROFESSIONAL AT BEST..THANK YOU..They need to teach the salesman to notify the customer when they're going to do cre W.WAS VERY FRIENDLY AND HELPFUL. PROFESSIONAL AT BEST..THANK YOU..They need to teach the salesman to notify the customer when they're going to do credit check. More
I was ripped off buying a vehicle at Chapman Dodge in Las Vegas. They did not honor their advertised price, sold me bogus add-ons, and even used a fake window sticker (including VIN) with a massively increa Vegas. They did not honor their advertised price, sold me bogus add-ons, and even used a fake window sticker (including VIN) with a massively increased MSRP. In all, after clawing back some of the money on the fake add-ons, I remain out $12,000. Like most large retailers, Chapman requires buyers to agree to arbitration if legal action must be taken. Arbitration instead of going to court or allowing a class-action suit is a major disadvantage to complainants from the start. Strike one. Chapman’s headquarters are in Arizona. Nevada regulations allow Chapman to force arbitration to take place in Arizona instead of Las Vegas. Who can afford the time and cost? Strike 2. Now add that Arizona regulations do not allow for recovery of attorney fees, even if you win the arbitration. Strike 3 and I’m out. Me plus countless others. Not many would leave the state and either go without a lawyer or pay for one out of pocket. What Chapman does, and gets away with, is absolutely outrageous, even for a car stealership. But their liability and victim’s ability to recover damages are so impeded, Chapman is nearly immune from the false advertising and fraud they commit. What a scam. Don’t shop there. Warn your friends. If you must shop there for some reason do this. First, don’t buy any of their add-on packages. They lie and look you in the eyes and smile while they do it. Second, and most important, either refuse to sign the arbitration agreement, or, if you don’t want to make a fuss at the time, remember you have 10 days after signing to undo it. Just be sure you follow every step of that process precisely. Details are in the contract you signed. More








