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Chapman Mazda

Phoenix, AZ

4.1
606 Reviews

999 W. Bell Road, Suite 1

Phoenix, AZ

85023

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606 Reviews of Chapman Mazda

August 31, 2020

Such a patient and understanding man. Really took an interest and made sure that he could give me the best deal possible. The whole team was just amazing!!! More

by Lindsaycook 02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Sep 01, 2020 -

Chapman Mazda responded

Thank you for sharing your story with us! We understand that customers are already experiencing stress when purchasing a new vehicle. Therefore, we want to provide a stress and pressure-free environment along with great customer service! We are excited to hear that we were able to meet that mark with you! - Your Friends at Chapman Mazda

August 29, 2020

I can confirm other reviewers in stating that Bill Lohmeyer was the most informed and easiest to work with Salesperson I have experienced at any auto dealership. He is truly caring, knowledgeable and More

by randellsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer, Harry Nesbitt
Aug 31, 2020 -

Chapman Mazda responded

Thanks for leaving a review, and mentioning Bill. You're right, Bill is phenomenal! We are happy to have him on our team! - Your Friends at Chapman Mazda

August 22, 2020

Bill was amazing to work with! Honest enjoyable personality. Patiently worked with me through the buying process. Kept me entertained with his stories and conversation. More

by Lance logan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Aug 31, 2020 -

Chapman Mazda responded

Thank you for taking the time to provide us with a review of your experience. We appreciate you taking the time to share with us, and we look forward to serving you again. - Your Friends at Chapman Mazda

August 10, 2020

I had an excellent experience working with Bill and the other members of the Chapman team when I purchased my new Mazda. I definitely recommend Chapman Mazda. More

by JulieB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Aug 10, 2020 -

Chapman Mazda responded

Thank you for your review of our dealership! We greatly appreciate your business and we are happy to hear your positive feedback! - Your Friends at Chapman Mazda

August 09, 2020

Bill was by far the best sale person I have ever had the opportunity to work with from ANY industry. He is Honest, transparent, fair, timely and has a great ability to communicate. More

by Kaushik Dasari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Aug 10, 2020 -

Chapman Mazda responded

Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had such a good experience at our dealership. - Your Friends at Chapman Mazda

July 14, 2020

Above and Beyond! Dealership itself was clean and organized. Every one there was very friendly, offering water, refreshments etc. multiple, multiple times. Nick was my More

by 2020SanteBaeTurbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Felix, Jerald "Nick" Nicholas
Jul 16, 2020 -

Chapman Mazda responded

Thanks for leaving a review, and mentioning Nick. You're right, Nick is phenomenal! We are happy to have him on our team! - Your Friends at Chapman Mazda

July 06, 2020

COVID Special Delivery This is my second time purchasing from Nick. The amount of professionalism and patience cannot be matched. Over the years, Nick has stayed in contact More

by jjneeka23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Felix , Jerald "Nick" Nicholas
Jul 07, 2020 -

Chapman Mazda responded

We understand in these unprecedented times that it is important to provide the best customer service to our customers. We are happy to see we were able to meet that for you. - Your Friends at Chapman Mazda

June 10, 2020

Nick Nicholas was an amazing honest sales guy!! He literally changed my mindset about dealerships! I would definitely recommend Nick and the Chapman dealership. It was the best experience I have ever More

by tmt0317
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas
Jun 11, 2020 -

Chapman Mazda responded

Thank you for sharing your story with us! We understand that customers are already experiencing stress when purchasing a new vehicle. Therefore, we want to provide a stress and pressure-free environment along with great customer service! We are excited to hear that we were able to meet that mark with you! - Your Friends at Chapman Mazda

June 02, 2020

Professional treatment I purchased a CX-5 from Chapman Mazda on May 29. The salesman, Nick Nicholas, and the sales manager, Paul Dodge, were both pleasant, accommodating, pr More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas, Paul Dodge
Jun 03, 2020 -

Chapman Mazda responded

Thank you for sharing your story with us, XXX! We understand that customers are already experiencing stress when purchasing a new vehicle. Therefore, we want to provide a stress and pressure-free environment along with great customer service! We are excited to hear that we were able to meet that mark with you! - Your Friends at Chapman Mazda

May 31, 2020

God bless Billy Lohmeyer! We recently bought a 2018 Ford Focus SE from Chapman thanks to Bill Lohmeyer. The sale was effortless and mostly enjoyable. Bill was thoughtful, prof More

by lmartin4491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Jun 01, 2020 -

Chapman Mazda responded

Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words. - Your Friends at Chapman Mazda

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