Chapman Mazda
Phoenix, AZ
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606 Reviews of Chapman Mazda
Bill Lohmeyer is a Liar! Sold me a used car and gave me a fraudulent carfax report. DO NOT BUY FROM BILL!!! I've had the car less than 30 days and it won't start. The tire pressure indicator light has been o fraudulent carfax report. DO NOT BUY FROM BILL!!! I've had the car less than 30 days and it won't start. The tire pressure indicator light has been on since day one, Bill says thats normal? Many other issues with the car as well. I've tried to contact the dealership and they won't return my calls. Aweful customer service. Bill Lohmeyer is a snake that will sell you a lemon, STAY AWAY FROM CHAPMAN IF YOUR PURCHASING A CAR. More
Had a great experience, Nick was a Great salesman and had a pleasure working with him!! Thank you so much! Love my car!! Make sure to ask for Nick! a pleasure working with him!! Thank you so much! Love my car!! Make sure to ask for Nick! More
Great Experience Friendly, helpful staff made purchasing a new car a great experience. Never felt pressured and they gave me a very good trade-in value for a 12 year Friendly, helpful staff made purchasing a new car a great experience. Never felt pressured and they gave me a very good trade-in value for a 12 year old vehicle. More
Wasn’t greeted for 15 minutes when i walked in on January 6th Monday. We were standing, even sat in the car to see - no one bothered. Brittany finally came and said ‘i thought you were with someone’. Nope, j 6th Monday. We were standing, even sat in the car to see - no one bothered. Brittany finally came and said ‘i thought you were with someone’. Nope, jokes on you - all of you sales saw us when we walked in but decided to ignore us. Maybe because we are young and you thought I can’t afford the car. Paul is rude - would never purchase anything with him. He does NOT deserve my business whatsoever. HE EVEN THROWS PAPER AT YOU - i am not even joking. He is very blunt in a rude way - ‘Why would i lose money to sell my car?’. Maybe you really can’t give me a lower price, but you can’t talk to your customer like this. Brittany doesn’t know anything about her job, clueless - doesn’t know much about the car, always have to go to the back to consult with her boss. Later she just stood in the back and watched Paul trying to close the deal. Nick is the only asset you have- knowledgeable and he actually tries to work with you instead of being rude and cut you off. Bottom line: Brittany doesn’t deserve this commission. Nick needs to get all of it since I wouldn’t have purchased the car if the sales were Brittany and Paul. More
Professional, helpful sales agent I am a long-term Miata owner (3 in the last 30 years). My current version is 12 years old and still great, but I wanted to test drive the 2019 version I am a long-term Miata owner (3 in the last 30 years). My current version is 12 years old and still great, but I wanted to test drive the 2019 version. After a bad experience at another dealership, I called and set up a test-drive with Daniel G. He answered all questions candidly, seemed knowledgeable about the vehicle yet honest when he needed to check on a couple specifics. I did not end up buying a car from him today, simply because the specific one I wanted was not available, but I took his card and will come back to Chapman soon. More
"My First Car" I was shopping around for a car and had been to couple of dealerships, but this Dealership (Chapman Mazda) was the only one that actually worked with I was shopping around for a car and had been to couple of dealerships, but this Dealership (Chapman Mazda) was the only one that actually worked with me. Other dealerships didn't understand my needs or they might too busy selling their choice of car to me. Chapman Mazda seem like the most sincere dealership, even if they are trying to sell you something (which is their job), they are still looking out for you and will work with you. The perfect balance at a dealership. I got the exact car I wanted at the price I thought was fair, thank you Chapman Mazda! Kudos to Bill Lohmeyer & his Sales Manager Harry Nesbitt !!! 100% recommend them. I can't say enough great things. They truly made this a great experience. Sincere Thanks to Bill Lohmeyer !! More
Great team that leaves the customer with a feeling of care This is a second time this year that my wife and I have gone to this dealership to buy a car and both time we had Bill Lohmeyer and his manager Harry This is a second time this year that my wife and I have gone to this dealership to buy a car and both time we had Bill Lohmeyer and his manager Harry Nesbitt as our sales crew. Both times we had a great experience with them starting with the test drive and ending with a good deal at the end. Both those gentlemen are very professional, knowledgeable and very caring toward their customer. I would recommend them to anyone that is on the market for a new Mazda. More
Bill Lohmeyer and the sakes manager Harry were great Just got a new CX5 Grand Touring from Bill and Harry. Really great guys and I would highly recommend that you get your next car from them and Chapman Just got a new CX5 Grand Touring from Bill and Harry. Really great guys and I would highly recommend that you get your next car from them and Chapman Mazda. More
Very professional and personable salesman I enjoyed my experience with this dealership! The salesman Bill Lohmeyer was incredibly professional and personable! I felt like a valued customer and I enjoyed my experience with this dealership! The salesman Bill Lohmeyer was incredibly professional and personable! I felt like a valued customer and that he was looking out for my best interest! More
New car search Looking at several mid-sized SUVs for a new car. Everyone here was great to work with and I think I got a great car for a great price. Looking at several mid-sized SUVs for a new car. Everyone here was great to work with and I think I got a great car for a great price. More

