Back

Chapman Mazda

Phoenix, AZ

4.1
606 Reviews

999 W. Bell Road, Suite 1

Phoenix, AZ

85023

Directions

By Type

606 Reviews of Chapman Mazda

January 31, 2020

Bill Lohmeyer is a Liar! Sold me a used car and gave me a fraudulent carfax report. DO NOT BUY FROM BILL!!! I've had the car less than 30 days and it won't start. The tire pressure indicator light has been o More

by EngesserFamily
Recommend Dealer
No
Employees Worked With
Bill Lohmeyer
Jan 31, 2020 -

Chapman Mazda responded

Mr. Engesser, Thank you for taking the time to speak with me and allowing me to offer some assistance. We look forward to seeing you in Service on Monday morning. I have no doubt that we will be able to address your concerns. You can reach out to me anytime, below is all of my direct contact information. Have a super great day! Rita Welch Customer Care Manager 602-298-6245 ritawelch@chapmanchoice.com

January 24, 2020

Had a great experience, Nick was a Great salesman and had a pleasure working with him!! Thank you so much! Love my car!! Make sure to ask for Nick! More

by sherrievolk
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas
Jan 27, 2020 -

Chapman Mazda responded

Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had such a good experience at our dealership. Your Friends at Chapman Auto

January 20, 2020

Great Experience Friendly, helpful staff made purchasing a new car a great experience. Never felt pressured and they gave me a very good trade-in value for a 12 year More

by slaubmeier14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer, Paul Dodge
Jan 20, 2020 -

Chapman Mazda responded

Thank you so much for the positive feedback. We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. Let us know if we can ever be of service. Your Friends at Chapman Mazda

January 11, 2020

Wasn’t greeted for 15 minutes when i walked in on January 6th Monday. We were standing, even sat in the car to see - no one bothered. Brittany finally came and said ‘i thought you were with someone’. Nope, j More

by munjeong09
Recommend Dealer
No
Employees Worked With
Brittany , Jerald "Nick" Nicholas, Paul Dodge
Jan 30, 2020 -

Chapman Mazda responded

Munjeong, We are sorry about the wait to be greeted on our lot and the actions of one of our employee’s, We do want to thank you for moving forward with the purchase and the kind words about Nick Nicholas. If you should need anything in the future please feel free to reach out to me personally. Kevin Deporter - General Sales Manager Direct Line - (602) 993 -3322 ext. 6255 Cell Phone - (602) 818-4568-text for fast response kevindeporter@chapmanchoice.com

December 20, 2019

Professional, helpful sales agent I am a long-term Miata owner (3 in the last 30 years). My current version is 12 years old and still great, but I wanted to test drive the 2019 version More

by Cary R
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Gutierrez
Dec 23, 2019 -

Chapman Mazda responded

Thank you for your review and for visiting Chapman Mazda. We are happy to learn that Daniel gave you such a good experience during your visit. Please let us know if there is anything else, we can do for you and we look forward to working with you in the future. Your Friends at Chapman Mazda

December 17, 2019

"My First Car" I was shopping around for a car and had been to couple of dealerships, but this Dealership (Chapman Mazda) was the only one that actually worked with More

by kunal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Manager Harry Nesbitt , Bill Lohmeyer
Dec 19, 2019 -

Chapman Mazda responded

Thank you for your review and for trusting Chapman with your car buying needs. We appreciate you taking the time to share your positive experience and we look forward to assisting you with your future car-buying needs! Your Friends at Chapman Mazda

December 16, 2019

Great team that leaves the customer with a feeling of care This is a second time this year that my wife and I have gone to this dealership to buy a car and both time we had Bill Lohmeyer and his manager Harry More

by Roussi G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Nesbitt, Bill Lohmeyer
Dec 17, 2019 -

Chapman Mazda responded

Thank you for your review. We are happy to hear that you had two awesome experiences at our dealership. We always love to hear when our customers are happy. We are glad that both Bill and Harry took such great care of you and we look forward to working with you in the future. Thank you for the positive recommendation! Your Friends at Chapman Mazda

December 04, 2019

Bill Lohmeyer and the sakes manager Harry were great Just got a new CX5 Grand Touring from Bill and Harry. Really great guys and I would highly recommend that you get your next car from them and Chapman More

by hgarte3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Manager Harry, Bill Lohmeyer
Dec 05, 2019 -

Chapman Mazda responded

Thank you for taking the time to provide us with a review of your experience. We appreciate you taking the time to share with us, and we look forward to serving you again. Your Friends at Chapman Auto

November 25, 2019

Very professional and personable salesman I enjoyed my experience with this dealership! The salesman Bill Lohmeyer was incredibly professional and personable! I felt like a valued customer and More

by sfrantz1610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer, Paul Dodge
Nov 25, 2019 -

Chapman Mazda responded

Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had a 5-Star experience at our dealership. Wishing you many happy and safe miles. Your Friends at Chapman Mazda

November 18, 2019

New car search Looking at several mid-sized SUVs for a new car. Everyone here was great to work with and I think I got a great car for a great price. More

by janeswig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager Harry, Bill Lohmeyer
Nov 19, 2019 -

Chapman Mazda responded

We are happy to see that you had a positive experience when visiting our dealership! We look forward to delivering the same experience on your next visit. Your Friends at Chapman Auto

...
17
...