
Chapman Mazda
Phoenix, AZ
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605 Reviews of Chapman Mazda
Updated: Bill Lohmeyer...Patience of a Saint & Team After stopping in to see Bill Lohmeyer twice in two weeks to consider buying the new Mazda CX-5, I finally made a purchase decision on Friday and will After stopping in to see Bill Lohmeyer twice in two weeks to consider buying the new Mazda CX-5, I finally made a purchase decision on Friday and will be bidding a fond farewell to my 16-year-old Protege. Breaking up is hard to do, as that little car fit me like a glove, and moved me between Arizona and Colorado more than once. So, it’s with mixed emotions that I step into something bigger. I had considered a Honda CR-V and Subaru, but the Mazda interior, ride and quiet cabin really stood out. Plus, I was partial to how my old Mazda handled going up and down curvy canyons. Bill was genuinely patient, kind and considerate with me as a lead, since I initially reached out back in March and then had to postpone the shopping experience. I appreciated his approach after being inundated with calls, emails and texts from a few other local dealers while trying to research cars online. I was an indecisive shopper, as the combination of trim, color and drive (AWD vs FWD) that I wanted was no longer available. Bill and Paul Dodge came up with alternate recommendations, made some concessions on upgrades/add-ons I had not wanted, and I FINALLY made a decision. They were both straight-forward, very knowledgeable and pleasant to deal with. I feel they genuinely care about their customers. Elizabeth Gutierrez was a whiz at the paperwork and even the GM stopped by. He offered to have the car delivered—but since I was from Sedona (two-hours away), I ultimately passed. I appreciated the more laid-back and straight-forward approach at Chapman Mazda and would highly recommend this team! More

An easy experience! An easy experience and I got the deal I wanted! Everyone was very nice and professional and treated my wife and I great. Nick got the car delivered an An easy experience and I got the deal I wanted! Everyone was very nice and professional and treated my wife and I great. Nick got the car delivered and a awesome deal on top of it as well. Very helpful and knowledgeable. More
Great service I drove in with no appointment because my "check engine" indicator was on. Wayne suspected that it was my battery and got me right in. The techs con I drove in with no appointment because my "check engine" indicator was on. Wayne suspected that it was my battery and got me right in. The techs confirmed it was the battery and replaced it. Wayne kept me informed and I was out of the service area with a new battery and car wash within 45 minutes. Great service!!! More

AMAZING! Very helpful and friendly group of employees doing everything they can to get you the perfect vehicle for YOU and have you leaving with only smiles! Very helpful and friendly group of employees doing everything they can to get you the perfect vehicle for YOU and have you leaving with only smiles! More
Pleasant experience Unpressured very helpful dealership. Salesman Bill Lohmeyer was extremely helpful to find the perfect car for our needs. Pleasant experience. Salesma Unpressured very helpful dealership. Salesman Bill Lohmeyer was extremely helpful to find the perfect car for our needs. Pleasant experience. Salesman was a joy to work with. More

excellent dealership No pressure- extremely informative and very personable sales and management team. They really want you to get the car that you like and also do what t No pressure- extremely informative and very personable sales and management team. They really want you to get the car that you like and also do what they can do with getting and giving you very reasonable terms that makes it work for you. My appreciation goes to Jacob, Nick, Omar and George for making the car buying experience a great success. More

Amazing and easy Michael was great! He got me everything I wanted in my next vehicle. The process was quick and easy! I highly recommend him for your next purchase Michael was great! He got me everything I wanted in my next vehicle. The process was quick and easy! I highly recommend him for your next purchase More
Great Customer Service Jordan was awesome!! I went to go look at a specific car but it wasn't on the lot at the time. He showed me another car but I wasn't interested. He wa Jordan was awesome!! I went to go look at a specific car but it wasn't on the lot at the time. He showed me another car but I wasn't interested. He wasn't pushy & suggested I come back the next day to see the Ford Focus I originally want to see. I showed up next day I test drove the car & had it checked by my Mechanic. I bought the car & Jordan stayed late so I could take my rental back & have someone bring me back to get my car. I would definitely recommend Jordan. More

Great Service Purchasing New Mazda6 We were very pleased with our purchase of a new Mazda 6 GT Reserve. We were in and out in less than 3 hours and Michael Knox was very professional an We were very pleased with our purchase of a new Mazda 6 GT Reserve. We were in and out in less than 3 hours and Michael Knox was very professional and helpful in the process of purchase and showing us all the bells and whistles. We live up north of the Valley and are so happy we purchased from CHAPMAN BELL MAZDA. I recommend them for your new car purchase. More
Great experience Great dealership with two very competent, very cordial and straight up salesmen named Scott Sullivan and Mike Knox. They will do their best to give yo Great dealership with two very competent, very cordial and straight up salesmen named Scott Sullivan and Mike Knox. They will do their best to give you the best deal while working quickly and honestly. I was so worried about getting taken advantage of and if I had just gone here to begin with I would have saved myself so much time and worry. Purchased a beautiful Mazda CX 9 with all the upgrades at a price I’m happy with. When my husband needs to car we will drive the hour to get here and work with Scott and Mike again for sure. Thanks!!! More