
Chapman Mazda
Phoenix, AZ
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605 Reviews of Chapman Mazda
Buying a car is never an easy task and with how much anxiety I was having over finding a car that I was comfortable with, I knew it would be a long process. Bill Lohmeyer made the whole experience for m anxiety I was having over finding a car that I was comfortable with, I knew it would be a long process. Bill Lohmeyer made the whole experience for me simple and easy. He was very upfront but not at all pushy. He knew how stressed I was and he did all he could to make me comfortable with my purchase. He let me ask all my questions and he also acknowledged my sister multiple times who was there to help ease my nerves. I walked away with a 2019 Hyundai Kona Limited and was very happy with the service from Bill, Rob, and Steve. I drove all the way from Mesa and got great service, thank you for all your help! More
Great experience buying a new Mazda CX5 from Chapman. 5 star rating. See either Bill Lohmeyer or Jacob Sayegh. No pressure. They will get you into the right car at a great price. They will explain all re 5 star rating. See either Bill Lohmeyer or Jacob Sayegh. No pressure. They will get you into the right car at a great price. They will explain all related fees and costs upfront, no last minute hidden costs. Do your research on line to help with process. Highly recommend this dealer. More
Chapman Mazda is not like any other dealership. Staff are great in assisting their clients. Shout out to all especially to Bill who was a very professional salesman. Came in 2x in this shop and the Staff are great in assisting their clients. Shout out to all especially to Bill who was a very professional salesman. Came in 2x in this shop and the first time was a very pleasant experience. Bill did not force us into buying straight away unlike other dealerships; rather he just explained everything we need to know about what we are looking for. As a first time driver who does not know anything about cars, Bill answered all my queries and uncertainties. We was very calm, friendly, informative and a true professional. Purchased my first ever car (Mazda CX30)! I highly recommended Bill for his expertise and Chapman Mazda. More
Bill explained all the details on my new Mazda CX-5. Test drive was fun and he went over everything. I would recommend this dealer to anyone and ask for Bill! Test drive was fun and he went over everything. I would recommend this dealer to anyone and ask for Bill! More
Glad that I decided to buy my first car here. Bill explained all the features of CX50 in detail, and make sure I understood all of them. The whole buying experience is great, and the price is rea Bill explained all the features of CX50 in detail, and make sure I understood all of them. The whole buying experience is great, and the price is reasonable. Thanks for all your help! More
Look no further, you came to the right place. Chapman Mazda in my honest opinion is a reputable, well established, professionally managed dealer for all your service and purchasing needs. Chapman Mazda in my honest opinion is a reputable, well established, professionally managed dealer for all your service and purchasing needs. No, I’m not a salesman! I’m an owner of a new 2022 CX-5 purchased from a different Mazda dealer in Tempe, AZ whom just couldn’t seem to make things right or fix our new car through proper diagnostics. We gave Chapman Mazda an opportunity to earn our business. They listened to our purchase story experience, looked at the concerns on the brand new vehicle and made necessary warranty repairs declined by purchasing dealer. Since then, we have only been going to Chapman Mazda. Very professional group of folks here. Excellent service the last 3 visits. Very thorough inspections with detailed report card of vehicle’s condition. I trust these folks here at Chapman Mazda. They are good people here. Excellent experience with our service advisor Wayne. Mechanics do a great job. I couldn’t believe they have a customer relations manager, Rita whom was very nice and professional. She visitors the lounge and interacted with folks. That was a first I have ever seen that. Awesome! I’ve been working on cars since I was 10 years old. I don’t trust just anyone with my Vehicle. I always check behind mechanics work regardless who did the work or where the service was done. It’s easy to leave an oil filter loose, forget to torque an oil drain plug, leave a wheel bolt loose, etc… Happens every day in every state and I’ve had it happen to me at different dealerships right here in Phoenix. AZ. I haven’t had these issues with Chapman Mazda though. That’s why I come here. I feel Like I can trust them. More
Great service Great salesman. Thanks for everything Bill Lohmeyer. I definitely recommend this dealership. I will do business here in the future. Thanks for everything Bill Lohmeyer. I definitely recommend this dealership. I will do business here in the future. More
My wife and I purchased a 2020 Mazda CX-5 from Bill L. on December 2, 2022. We worked with Bill Lohmeyer and our experience was amazing. We've always had challenges with transparency at other car dealersh on December 2, 2022. We worked with Bill Lohmeyer and our experience was amazing. We've always had challenges with transparency at other car dealerships in the past but Bill at Chapman Mazda was an absolute gentlemen, extremely patient and provided us with an excellent service with full transparency which we certainly appreciated. He walked us around the entire dealership lot (multiple times!) and provided us with a car that we were exactly looking for. He also stayed back after hours to make sure our deal was complete with finance. We would highly recommend Bill Lohmeyer and since we love Mazdas, we would certainly be back in future at Chapman Mazda. Thank you very much, Bill. More