Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
Read More
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,009 reviews
May 04, 2022
Friendly and courteous staff that made sure I was on time for work and let me know when my vehicle was ready. Thank everyone for your help. Great place for service. for work and let me know when my vehicle was ready. Thank everyone for your help. Great place for service. More
by NUREDDF
Verified CustomerEmployees Worked With
Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
May 02, 2022
Friendly, professional employees. Fast, reliable service. Was expecting it to cost more for the service. Fast, reliable service. Was expecting it to cost more for the service. More
by debd
Employees Worked With
Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
May 02, 2022
I had my car serviced at Charles Boyd Chevrolet as I always do. They did a good job and with my Chevrolet rewards the price was less than I expected.I have bought several new cars from them and was sati always do. They did a good job and with my Chevrolet rewards the price was less than I expected.I have bought several new cars from them and was satisfied. More
by Jhart
Employees Worked With
Not sure of his name
April 30, 2022
I've always had great service at Boyd. Whenever I bring in my vehicle they explain what's causing the problem and what should be done to fix it. Never had a problem with the service. Whenever I bring in my vehicle they explain what's causing the problem and what should be done to fix it. Never had a problem with the service. More
by JimmyZ
Employees Worked With
Tony Crabtree, Christy Stainback
April 23, 2022
I booked my appointment for a recall on my Silverado online, received confirmation and reminders. Brought my truck in at time of appointment. Went to have lunch and did some shopping, and received a cal online, received confirmation and reminders. Brought my truck in at time of appointment. Went to have lunch and did some shopping, and received a call that job was done. Picked it up within 2hours. Staff was courteous and friendly, definitely recommend this dealer. More
by JUL523
Employees Worked With
Tim Hays
April 20, 2022
I always like coming there service is very good and personal very nice and friendly. Tim Hays is the best he makes sure the job is done right . My daughter and I have found the right place to take our personal very nice and friendly. Tim Hays is the best he makes sure the job is done right . My daughter and I have found the right place to take our car and truck to be service. Thanks to them More
by pulleyfg
Employees Worked With
Tim Hays
