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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

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1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac? Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience. WHY CHOOSE CHARLES BOYD of HENDERSON? Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience. Sales Department: •Transparent Purchase and Ownership Process •Professional and Certified Staff Focused on your wants and needs •Particular Reconditioning and Service Process on every Pre-Owned Vehicles •World Class Facility with Comfort and Conveniences all built for you to enjoy •Get a fair price up front without spending hours negotiating for it •Flexible Finance Options that are presented upfront •Vehicle Service Agreement Options that fit your car and you driving needs •We will buy your car even if you chose not to buy ours •Accessorize your vehicle to fit your personality and style unique to you •A Complete Total Inventory of New, Company and Pre-Owned Vehicles •We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars •Shop Chevrolet Cadillac Buick and GMCs all in one place •Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles •Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners •Nationally Recognized Top Rated Customer Service Index Scores •A Second to None Team of People That Make This All Possible Service and Parts Department: •Designed to Value Your Time •New Facility built around Customer Comfort and Convenience •Enclosed Service Drive to keep you out of weather incumbencies •Courtesy Transportation Program and Vehicle Shuttle Service •Complimentary Multi-Point Inspection with every Service Visit •Complimentary Alignment Check •Accessorize your vehicle to fit your personality and style unique to you •An available Certified Technology Expert to answer and work one on one with you and your vehicle •A Designated Service Appointment Coordinator •A Designated Service Drive Greeter •A Personal Service Consultant that will present and prioritize and recommended services needed •Nationally Recognized To Rated Customer Service Index Scores • Certified and Trained Service Staff focused on you and your vehicle needs • ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle •Shop Tours Available upon Request • Communication, Efficiency and Quality Control Focus
Contact Dealership

250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

April 04, 2022

Prompt and very polite. Nice waiting area and did not take long to be serviced! More

by anita
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Kinton
Apr 04, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Glad service was done in a timely manner! We also aim to always give a relaxing area to wait in! Thanks for these positive words and we look forward to seeing you again soon!

March 31, 2022

I always get great service there ! And great customer service as well! I will definitely recommend this dealership to anyone! More

by Blanca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
Apr 01, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks so much for this great review! Our Service Team aims high to exceed your expectations! We appreciate you taking the time to leave these positive words! Enjoy your day and come see us again soon!

March 31, 2022

great and friendly staff. They always go over and beyond. Glad I chose them for my service work. I highly recommend John Cash if you want to purchase a vehicle. More

by Hotshot0046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cash, Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
Apr 01, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!! Glad we were able to exceed your expectations! Thanks so much for highlighting John, he is a key part to our sales team! Please enjoy your day and come see us again soon!

March 27, 2022

Everything went well great customer service done in timely manger good conversation friendly employees will return More

by Drelliott0324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Russell Boyd, Tony Crabtree, Sam Hampton, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, Meagan Harris, John Kinton
Mar 28, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks so much for these positive words! Glad you found everyone to be so friendly and it all ran so smoothly! Can't wait to see you again and please enjoy the rest of your day!

March 24, 2022

Outstanding service with good prices and even better kindness with great attention to better detail More

by andy_smith72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Mar 24, 2022 -

andy_smith72 responded

Great Service with fantastic attention to detail

March 24, 2022

Everyone is super friendly and accommodating. Christy is a pleasure to work with for all our maintenance needs. More

by Tonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
Mar 25, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you for taking the time to leave us this great review! We appreciate you highlighting Christy! She is pretty awesome at what she does! Enjoy your day and we look forward to seeing you soon!

March 23, 2022

The best service ever. Everything was done so professionally. I have no complaints and will most definitely recommend to others. Thank you for good staff and excellent serv More

by Stinnettministries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Mar 24, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!! We appreciate this positive and encouraging review! Enjoy your day and we look forward to seeing you again soon!

March 23, 2022

Very excellent service 👍I would recommend to all thank you Diana, business manager Mr. Boyd , Mr. Boyd More

by MELLIEBOSWELL
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, Diane Asher
Mar 24, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Glad we were able to exceed your expectations!! Thank you for recommendations! We appreciate you highlighting Diane, Mr. Boyd, and Mr. Boyd!! They are all Awesome and key parts to our Sales Team/Dealership!! Enjoy your day and come see us again!

March 17, 2022

The staff is curtious and make it convenient for the customers easy to work with More

by Hawkinsfarms1885
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree
Mar 17, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Absolutely, we strive to make appointments as stress free as possible. If you are here for service or to purchase a new vehicle, we want it all to be convenient and comfortable for you! Thank you for the this positive review!!

March 17, 2022

Best car buying experience possible. Hassle free and no sales pressure.Mr Thomas Mosley presented an offer that met my expectations and beat three of his competitors by a range of $2,000 More

by bobbywgray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Thomas Mosley
Mar 17, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

WOW!!!! This is an Awesome review!! We appreciate it, your business, and your trust in us! We strive for 100% satisfaction, so it is great to hear you had such a positive experience with us! Thanks for your praise and kind comments about our team, and for highlighting Thomas! He is an Important part to our Sales Team! We sincerely hope you enjoy your new ride! Enjoy your day and come see us again, for all your service and sales needs!!

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