Back

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

not yet
rated
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac? Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience. WHY CHOOSE CHARLES BOYD of HENDERSON? Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience. Sales Department: •Transparent Purchase and Ownership Process •Professional and Certified Staff Focused on your wants and needs •Particular Reconditioning and Service Process on every Pre-Owned Vehicles •World Class Facility with Comfort and Conveniences all built for you to enjoy •Get a fair price up front without spending hours negotiating for it •Flexible Finance Options that are presented upfront •Vehicle Service Agreement Options that fit your car and you driving needs •We will buy your car even if you chose not to buy ours •Accessorize your vehicle to fit your personality and style unique to you •A Complete Total Inventory of New, Company and Pre-Owned Vehicles •We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars •Shop Chevrolet Cadillac Buick and GMCs all in one place •Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles •Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners •Nationally Recognized Top Rated Customer Service Index Scores •A Second to None Team of People That Make This All Possible Service and Parts Department: •Designed to Value Your Time •New Facility built around Customer Comfort and Convenience •Enclosed Service Drive to keep you out of weather incumbencies •Courtesy Transportation Program and Vehicle Shuttle Service •Complimentary Multi-Point Inspection with every Service Visit •Complimentary Alignment Check •Accessorize your vehicle to fit your personality and style unique to you •An available Certified Technology Expert to answer and work one on one with you and your vehicle •A Designated Service Appointment Coordinator •A Designated Service Drive Greeter •A Personal Service Consultant that will present and prioritize and recommended services needed •Nationally Recognized To Rated Customer Service Index Scores • Certified and Trained Service Staff focused on you and your vehicle needs • ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle •Shop Tours Available upon Request • Communication, Efficiency and Quality Control Focus
Contact Dealership

250 Ruin Creek Rd

Henderson, NC

27536

Directions

By Type

Showing 1,009 reviews

March 17, 2022

They are so nice and courteous to there customer. I always enjoy doing business with them. More

by globell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Mar 17, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Great!!! :-) This is exactly what we aim for!! Thanks for taking the time to leave us this wonderful review! Please enjoy your day & come to see us again soon!!

March 17, 2022

Friendly staff. Very high quality work. They do their best to get the job done in a timely manner More

by Mccalm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
Mar 19, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks so much for these positive words! Enjoy your day and come back to see us again!

March 16, 2022

Professional Service / Nice Friendly Staff / Address All Concerns / Restful And Friendly Staff / Great Place Of Business More

by Anthonybernard122067
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Neal
Mar 16, 2022 -

Anthonybernard122067 responded

Service Was Great /Employee We’re Very Knowledgeable And Very Polite

Mar 17, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you for your kind & positive words! Enjoy your day and come see us again soon!

March 15, 2022

Always friendly and courteous also professional . look foreward to service visits since I have a 2 hour drive to get to dealership More

by Wmelissa817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles O'Hara
Mar 15, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Wow! Thank you for your business and trust in us! We appreciate you making the drive to come to our dealership, that says a lot! Please enjoy your day and come see us again soon!

March 15, 2022

Greatest dealership treat everyone like family. Always have the best service department they will pickup car service and return. More

by FHELMS410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Mar 15, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Our customers are family! Happy to make your service appointments as stress-free as possible! Enjoy your day and we look forward to seeing you again!

March 14, 2022

great service and love the dealership. John Cash is awesome and a great asset to the company. More

by Hotshot0046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cash, Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, Meagan Harris, John Kinton
Mar 14, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks so much for this great review! We appreciate you taking the time to leave us this feedback, and highlighting John! He is a key part of our sales team! Please enjoy your evening and come see us again soon!

March 11, 2022

My first time there. I had to take my vehicle back twice for brakes. But overall that got it right. More

by Boybaby28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kinton
Mar 11, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome! Glad our service team resolved the issue for you! Thanks for this positive review! Enjoy your day and come back to see us again!

March 10, 2022

Service was good but time was slow I had an appointment at 2pm but did not leave dealership until after 4pm More

by YAMIKADAWES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kinton
Mar 10, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We regret to hear that your experience with us was not a more positive one. Here at Charles Boyd we strive for excellence, and are disappointed to hear that service was not completed in a more timely manner. We do appreciate your high star rating, hope you enjoy your day, and look forward to seeing again!

March 10, 2022

5th vehicle from this dealer, outstanding sales and service. We love dealing with the Boyd Family! More

by voyagercp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Boyd, Bobby Orr, John Cash, Steven Holdridge
Mar 10, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Wow!! 5th, that is Awesome!! We LOVE getting reviews like this! Thank you for taking the time to provide us this great feedback! Enjoy your day and we look forward to seeing you again!

March 01, 2022

Charles Boyd consistently and I do mean consistently provides outstanding service There is no one better — his equal (maybe) But No one better More

by Premiermac12**
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Mar 01, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Two thumbs up!! Thank you for taking the time to provide this feedback and for your trust in us! We appreciate these encouraging words! Enjoy your evening and we look forward to seeing you again!

...
13
...