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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

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1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac? Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience. WHY CHOOSE CHARLES BOYD of HENDERSON? Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience. Sales Department: •Transparent Purchase and Ownership Process •Professional and Certified Staff Focused on your wants and needs •Particular Reconditioning and Service Process on every Pre-Owned Vehicles •World Class Facility with Comfort and Conveniences all built for you to enjoy •Get a fair price up front without spending hours negotiating for it •Flexible Finance Options that are presented upfront •Vehicle Service Agreement Options that fit your car and you driving needs •We will buy your car even if you chose not to buy ours •Accessorize your vehicle to fit your personality and style unique to you •A Complete Total Inventory of New, Company and Pre-Owned Vehicles •We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars •Shop Chevrolet Cadillac Buick and GMCs all in one place •Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles •Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners •Nationally Recognized Top Rated Customer Service Index Scores •A Second to None Team of People That Make This All Possible Service and Parts Department: •Designed to Value Your Time •New Facility built around Customer Comfort and Convenience •Enclosed Service Drive to keep you out of weather incumbencies •Courtesy Transportation Program and Vehicle Shuttle Service •Complimentary Multi-Point Inspection with every Service Visit •Complimentary Alignment Check •Accessorize your vehicle to fit your personality and style unique to you •An available Certified Technology Expert to answer and work one on one with you and your vehicle •A Designated Service Appointment Coordinator •A Designated Service Drive Greeter •A Personal Service Consultant that will present and prioritize and recommended services needed •Nationally Recognized To Rated Customer Service Index Scores • Certified and Trained Service Staff focused on you and your vehicle needs • ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle •Shop Tours Available upon Request • Communication, Efficiency and Quality Control Focus
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250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

October 10, 2022

I truly appreciate the repairs you made to my equinox. The noise of my vehicle when I drove is gone. It’s so smooth and quiet when I drive it now. Thank you for your excellent service. More

by MARIAV_G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Oct 11, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

That's awesome so glad our awesome service team was able to solve the problem! Thanks for taking the time to provide us feedback! We appreciate it and your business, and we are thankful for your trust in us! Enjoy your Equinox and your day! We look forward to seeing you again!

October 07, 2022

Brian Boyd and his staff are GREAT! !. Contacted Brian after auto accident and explained that my wife needed a auto that she could get in and out of easily due to injuries. He and his st More

by Lgdupre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Thomas Mosley
Oct 10, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!!! We Love to get feedback like this!!! Glad we were able to really help you and your wife out! And we totally agree, Brian and his sales team are amazing!! We hope she is enjoying her ride, have a great day, and we hope to see you again!

October 07, 2022

Excellent service, as always! !! Very informative and provided options for the best solution to the issue More

by Brianwh5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Carter, Tim Hays
Oct 10, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Sweet! Thanks Brian for this positive review! We love to hear about your experiences with us! Glad we were about to exceed your expectations and really help you out! We hope you enjoy your day and come see us again!

October 04, 2022

So far they have dealt with us in good standings. It is a good place to have your car worked on. More

by FLYINGACE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Oct 07, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks so much for this great review! We appreciate you taking the time to provide us with feedback and we look forward to seeing you again! Hope your enjoy your day and have a great weekend!

October 03, 2022

Appointment scheduled, arrived on time. Was in and out in less than an hour Thank You More

by TINAWILKINS1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Stainback, John Kinton
Oct 04, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome! Exactly what we like to hear! We always try to have everyone out in a timely manner! Enjoy your day and come see us again soon!

October 01, 2022

Timely, professional, clean & efficient…great shop ! ! Would do business with them again in the future ! More

by TWG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Carter, Tim Hays
Oct 04, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests! Please come see us for any future needs and enjoy your day!

September 27, 2022

Charles Boyd Chevrolet a great dealership I would recommend them to anyone they was definitely a big help More

by Nashawn5912
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kinton
Sep 29, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome! Thank you for your business and trust in us! And we appreciate all recommendations from you as well! Enjoy your day and we look forward to seeing you again!

September 26, 2022

Very comfortable waiting area . Young man that came out and greeted me very nice, people inside were also friendly! Where is that coffee? Thank You and GOD bless! More

by Pulled w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Sep 26, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Sweet!! We are so glad you found everyone to be so friendly! Exactly what we aim for! Our coffee is over near the vending machines, please ask next time! Enjoy your evening and come see us again!

September 26, 2022

The Service Department Team is always focused on me as their customer when I call with a request.They service and inspect my cars and take care of what is needed. Great Service Dept. More

by smclendon18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Charles O'Hara, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
Sep 29, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for this great review! Our goal is to always help you out! We appreciate you taking the time to leave feedback and we hope you enjoy your evening!

September 24, 2022

I have been a customer for many years and I am always satisfied with both the customer service and how my car is serviced. The staff really show that they have an interest in me and my car. More

by Dawn Hawkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Andrews
Sep 26, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Exactly what we like to hear Mrs. Hawkins! We always aim to exceed your expectations! Thanks for your business and trust in us, and we look forward to seeing you again soon!