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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

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1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac? Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience. WHY CHOOSE CHARLES BOYD of HENDERSON? Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience. Sales Department: •Transparent Purchase and Ownership Process •Professional and Certified Staff Focused on your wants and needs •Particular Reconditioning and Service Process on every Pre-Owned Vehicles •World Class Facility with Comfort and Conveniences all built for you to enjoy •Get a fair price up front without spending hours negotiating for it •Flexible Finance Options that are presented upfront •Vehicle Service Agreement Options that fit your car and you driving needs •We will buy your car even if you chose not to buy ours •Accessorize your vehicle to fit your personality and style unique to you •A Complete Total Inventory of New, Company and Pre-Owned Vehicles •We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars •Shop Chevrolet Cadillac Buick and GMCs all in one place •Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles •Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners •Nationally Recognized Top Rated Customer Service Index Scores •A Second to None Team of People That Make This All Possible Service and Parts Department: •Designed to Value Your Time •New Facility built around Customer Comfort and Convenience •Enclosed Service Drive to keep you out of weather incumbencies •Courtesy Transportation Program and Vehicle Shuttle Service •Complimentary Multi-Point Inspection with every Service Visit •Complimentary Alignment Check •Accessorize your vehicle to fit your personality and style unique to you •An available Certified Technology Expert to answer and work one on one with you and your vehicle •A Designated Service Appointment Coordinator •A Designated Service Drive Greeter •A Personal Service Consultant that will present and prioritize and recommended services needed •Nationally Recognized To Rated Customer Service Index Scores • Certified and Trained Service Staff focused on you and your vehicle needs • ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle •Shop Tours Available upon Request • Communication, Efficiency and Quality Control Focus
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250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

October 28, 2021

My 2017 GMC truck battery die and I needed my battery replaced quickly. I called them and was told to bring my truck in and they would work me in. I was so relieved knowing my issue was to be resolved th More

by Charles.beach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Oct 29, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We aim to exceed your expectations!! It is great to hear everything was done quickly and to your satisfaction! Please enjoy your weekend and come see us again soon!

Oct 30, 2021 -

Charles.beach responded

My truck was was serviced well within a reasonable time. Friendly folks reasonable pricing. Christy made my tough day and easy one in meeting my expectations Thanks again

October 27, 2021

Always very courteous and will bend over backwards to assist you. I Love this dealership. More

by WANDACURRIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Charles O'Hara, Christy Stainback, Meagan Harris
Oct 27, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Outstanding review!!! Thanks for taking the time to leave such positive words! We appreciate your business and trust in us! Enjoy your day and we look forward to seeing you again soon!

October 27, 2021

Great work. Professional, values my time, has been the hallmark standard eeach time I have been to the dealership, Tim Hayes hears my concerns. David White, makes the magic of keeping my Avalanche runnin More

by Indio009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David White , Tim Hays, Mike Allen
Oct 27, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome! We love this great review!! Its our goal to exceed your expectations! Thanks so much for your business and trust in us! We look forward to seeing you again soon! Please enjoy your day!

October 27, 2021

I always get my Tahoe serviced at Charles Boyd Chevrolet because I trust that they'll do a good job. My husband and I bought our last two vehicles there. Charles Hilliard is easy to deal with. And Tim keep More

by Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boyd, Charles , Charles Hillard Jr., Tim Hays, Christy Stainback
Oct 28, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for this fantastic review!! Glad to hear our service team has exceeded your expectations! And Thanks So Much for highlighting Charles and Tim! We agree, they are both awesome and key parts to our team! Please enjoy your day and come back to see us soon!

October 27, 2021

Always friendly, very professional and fast. They don’t try and sell you services that you don’t need. More

by JUDYCLEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Oct 28, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Our staff is committed to providing each of our clients with the best automotive experience!! Thank you for your trust and business in us! We greatly appreciate it! Enjoy your day and we look forward to seeing you again soon!

October 26, 2021

Always a pleasure dealing with Tim and rest of service department and work they do. More

by SGEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, Charles O'Hara, Tim Hays, Meagan Harris
Oct 26, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We aim to exceed your expectations!! Thanks for this great review and for highlighting Tim & our service team! Please enjoy the rest of your day and come back to see us again!

October 26, 2021

Best dealership in the state of N.C. the employees there are great to work wit h. More

by RAY.FIELDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Russell Boyd, Tony Crabtree, Charles O'Hara, Brandy Carter, Tim Hays, Jay Andrews, Meagan Harris
Oct 26, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!! We love to hear these encouraging words! Thanks so much and please enjoy the rest of your day!

October 26, 2021

Professional, competent, efficient, and courteous. This says it all. Don’t need fifteen words. Fourteen and fifteen. More

by Anyone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, John Kinton, Mike Allen
Oct 26, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please come see us again soon!

October 26, 2021

All good! You got my truck finished in reasonable time! Friendly and knowledgeable service representative Christine was helpful! More

by Navy John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Oct 26, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for this great review! We appreciate you taking the time and for highlighting Christy! She is a great addition to our service team! We hope you come see us again and please enjoy the rest of your day!

October 25, 2021

Fast and very friendly service! John kinton was very professional and very easy to deal with! Meagan Harris got my appointment scheduled for me and was extremely helpful and professional! It was a pleas More

by Josh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagan Harris, John Kinton
Oct 25, 2021 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks so much for this awesome review and for taking the time to leave it!! We love to hear back from all our customers! And we totally agree, John and Meagan are awesome! Thanks for highlighting them! Please enjoy the rest of your day and come back to see us soon!

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