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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
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Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,009 reviews
September 21, 2022
Charles Boyd dealership is the # 1 Dealer in Henderson, NC as far as I am concerned. I I have bought 1 2010 Silverado Truck and 1 2011 SRX Cadillac from this dealer and I have never been disappointed. NC as far as I am concerned. I I have bought 1 2010 Silverado Truck and 1 2011 SRX Cadillac from this dealer and I have never been disappointed. I have referred several friends and family members to buy their cards from Boyd’s also. I love the Salesman that I always use. I have my car Serviced there for oil Changes, Tires Rotation and I purchase my Tires from them too. More
by REVOMATCOOPER
Verified CustomerEmployees Worked With
Christy is # 1 shed knows her job and gets it done very well , Christy Stainback
September 15, 2022
Im always looked after when I go to this dealership. There staff is super friendly and enjoy coming to see everybody. There staff is super friendly and enjoy coming to see everybody. More
by Hotshot0046
Employees Worked With
John Cash, Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
September 13, 2022
I left Raleigh, after being treated like a chump at Thompson Cadillac, and traveled the 50 miles or so to Charles Boyd. There I was treated totally different. I was met at door by a salesperson, then Thompson Cadillac, and traveled the 50 miles or so to Charles Boyd. There I was treated totally different. I was met at door by a salesperson, then directed to the person I spoke with on phone. I knew what I wanted, spent 5 mo. researching, Charles Boyd had a new Blackwing with MY name on it. We came to an agreement and I drove that car home. They drove my car to my address the next day, and are mailing my tags today. I want to thank all of the helpful and friendly staff, Diane, and especially Mr Boyd who took the time to come by and say hello. Their money man was razor sharp and I really think he had my best interest in mind. He made me feel that way that day and that is what counts to the customer. I will never ever step on Thompson Cadillac's lot again. The salesman was a kid with no knowledge of the Blackwing. The sales manager tried to manage me like he did his salesman. They probably sale more GMC's. My point is Thompson Cadillac is less that 5mi from my home. Charles Boyd is 50mi away and I'd drive again, and again rather than go to Thompson Cadillac on Wake Forest Rd here in Raleigh. Call it like you want; for my money I'll drive the speed limit down route 1, frustrating all the Sheriffs and Highway patrolmen who sit in the middle of the medians and make my way to Charles Boyd in Henderson. That's a dealership!! More
by ricci804
Employees Worked With
Diane Asher, John Cash, Charles Hillard Jr., Thomas Mosley, Fredy Picaz, Steven Holdridge
September 11, 2022
Excellent service and staff. I made an appointment for an oil change and for an intermittent warning light on my dash. Service department was not able to duplicate the warning li I made an appointment for an oil change and for an intermittent warning light on my dash. Service department was not able to duplicate the warning light, they let me know and only charged me for the oil change. Very understanding and helpful. More
by Marine2874
Employees Worked With
John Kinton
September 05, 2022
Service is great. Staff greet you when you come in. Always pleasant to their customers. They make sure they explain everything to you before they begin to work on your Staff greet you when you come in. Always pleasant to their customers. They make sure they explain everything to you before they begin to work on your vehicle More
by lfulcher440
Employees Worked With
Tony Crabtree, Christy Stainback
