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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

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rated
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac? Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience. WHY CHOOSE CHARLES BOYD of HENDERSON? Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience. Sales Department: •Transparent Purchase and Ownership Process •Professional and Certified Staff Focused on your wants and needs •Particular Reconditioning and Service Process on every Pre-Owned Vehicles •World Class Facility with Comfort and Conveniences all built for you to enjoy •Get a fair price up front without spending hours negotiating for it •Flexible Finance Options that are presented upfront •Vehicle Service Agreement Options that fit your car and you driving needs •We will buy your car even if you chose not to buy ours •Accessorize your vehicle to fit your personality and style unique to you •A Complete Total Inventory of New, Company and Pre-Owned Vehicles •We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars •Shop Chevrolet Cadillac Buick and GMCs all in one place •Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles •Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners •Nationally Recognized Top Rated Customer Service Index Scores •A Second to None Team of People That Make This All Possible Service and Parts Department: •Designed to Value Your Time •New Facility built around Customer Comfort and Convenience •Enclosed Service Drive to keep you out of weather incumbencies •Courtesy Transportation Program and Vehicle Shuttle Service •Complimentary Multi-Point Inspection with every Service Visit •Complimentary Alignment Check •Accessorize your vehicle to fit your personality and style unique to you •An available Certified Technology Expert to answer and work one on one with you and your vehicle •A Designated Service Appointment Coordinator •A Designated Service Drive Greeter •A Personal Service Consultant that will present and prioritize and recommended services needed •Nationally Recognized To Rated Customer Service Index Scores • Certified and Trained Service Staff focused on you and your vehicle needs • ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle •Shop Tours Available upon Request • Communication, Efficiency and Quality Control Focus
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250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

September 04, 2022

My experience was excellent. The staff were helpful and real. No pressure techniques. Easy to work with. More

by JTPOORE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, Diane Asher
Sep 06, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We want all our clients to have a comfortable and stress-free experience with us! Thanks for this great review! Enjoy your day and please come back to see us!

September 03, 2022

The service was good but lt took longer than I expected to complete my oil change service More

by MELINDA6345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles O'Hara
Sep 03, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We always aim to get things done in a timely fashion, so our apologies that it took longer than expected Melinda! We do appreciate your high star rating and we hope you come back to see us! Enjoy your weekend!

September 02, 2022

We found a car dealership you can call family is the only way to describe Charles Boyd Cadilac More

by OMACKLIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Tony Crabtree
Sep 02, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Sweet!!! We appreciate this, and your business & trust in us! We look forward to seeing you again soon! Hope you have a great weekend!

August 29, 2022

For more than twenty years Charles Boyd Chevrolet has provided all the service for my 2008 Chevy van. The courteous staff always makes me comfortable to put my vehicle in their care. The servicing is d More

by REJOYCEDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
Aug 31, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!! Thanks so much for this wonderfully positive review! We appreciate it and glad everything was done in a timely manner! Thank you for your business and trust in us! Enjoy your night and come see us again soon!

Sep 01, 2022 -

REJOYCEDO responded

I will be back the next time my van needs some expert, gentle care that it always gets at Boyd Chevrolet!

August 26, 2022

Wonderful place and helpful people, especially Diane. She helped me twice and I haven’t been disappointed yet More

by JENNIFERFRANKLIN95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, Diane Asher
Aug 29, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!!! Thanks for your business and trust in us! We appreciate this great review, and for highlighting Diane! She is an important part to our sales team! Enjoy your day and we look forward to seeing you again soon!

August 18, 2022

Good employees. Always pleasant and attentive. Good job in scheduling appointments. Good at explaining issues. More

by GATEHOUSE1972
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Aug 20, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for this positive review! So glad our service team has exceeded your expectations! We appreciate you taking the time to leave us this awesome review! Please enjoy your day and come back to see us soon!

August 18, 2022

Awesome there is nothing else to say great service friendly service and sales people wow More

by MWILLIAMSON18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Tim Hays, Christy Stainback, Jay Andrews
Aug 18, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Exactly what we aim for! Thanks for this great review! Enjoy your evening and come see us again soon!

August 16, 2022

Team models openness explains effectively while actively listening to customer improving relationships. Proud to be a repeat customer. More

by BEE P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Carter
Aug 16, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome! We Love positive reviews like this! Thank you for your business and trust in us! We look forward to seeing you again soon! Please enjoy your evening!

August 11, 2022

Great service. Friendly personnel wait time very minimal kept me informed on what was going on More

by LYNN.PARHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Stainback, Jay Andrews
Aug 11, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks Mrs. Parham for this positive review! We appreciate you taking the time and glad we were able to exceed your expectations! Please come see us again soon and enjoy the rest of your day!

August 11, 2022

Folks need to understand that I choose to go to Charles Boyd GMC of Henderson for service.The reasons are simple they take care of my needs in a timely manner and treat me like family. Tim Hays and the who More

by Charles.beach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service staff , Tim Hays
Aug 12, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks so much for this awesome review Mr. Charles! We really appreciate it and are so glad you have found Tim and the rest of our service team to be so helpful and informative! And getting thing's done in a timely manner! That's great! Thank you for your business and trust in us! Enjoy your weekend and we look forward to seeing you again soon!

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