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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
Read More
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,009 reviews
January 11, 2021
Had my car over 24 hours and still didn’t look at when i was first told it would be a few hours before they get back to me to see what the problem was. was first told it would be a few hours before they get back to me to see what the problem was. More
by Perryantavious
Verified CustomerEmployees Worked With
Tony Crabtree, Tim Hays, Christy Stainback, Jay Andrews
January 08, 2021
I came in to look at trucks and drove home with one. They provided me with a great deal. Charles Hilliard was very helpful and showed me all the gadgets on my new truck before I headed home. Excellent They provided me with a great deal. Charles Hilliard was very helpful and showed me all the gadgets on my new truck before I headed home. Excellent experienced sales person.. Thank You More
by nwcmbrg57
Employees Worked With
Charles Hillard Jr.
January 08, 2021
The service was fast and professional and I was welcomed with a smile at drop off and pick up. The plus side of things were when I picked up my vehicle. The clerk didn’t try to shove extra services and fees with a smile at drop off and pick up. The plus side of things were when I picked up my vehicle. The clerk didn’t try to shove extra services and fees down my throat. More
by thomas.henderson38
Employees Worked With
Christy Stainback
January 08, 2021
The service was great the time it took to service the car was reasonable The customer service staff was friendly and knowledgeable but the coupon for a discount was not deducted car was reasonable The customer service staff was friendly and knowledgeable but the coupon for a discount was not deducted More
by RETHERIDGE
Employees Worked With
Christy Stainback
January 07, 2021
I worked with service personnel that handled my concerns in a professional and courteous manner that left me more than satisfied relative to the experience. in a professional and courteous manner that left me more than satisfied relative to the experience. More
by dfloyd51
Employees Worked With
Michael Allen - Mike should be considered by management to be a very valuable employee, Jay Andrews
January 05, 2021
Great experience in trading my Traverse and buying a new Buick GX with John Cash. I always deal with John and Charles Boyd Chevrolet when trading vehicles. Buick GX with John Cash. I always deal with John and Charles Boyd Chevrolet when trading vehicles. More
by Jesse Sullins
Employees Worked With
Bobby Orr, John Cash
January 02, 2021
I have bought several new cars from Charles Body , l have found them to provide great service and always friendly and l always go back. found them to provide great service and always friendly and l always go back. More
by SARAH.NORWOOD1216
Employees Worked With
Other Employees :
Charles Hillard Jr., Tony Crabtree, Charles O'Hara, Bobby Wilkins, Tim Hays, Christy Stainback
January 02, 2021
Great service! Thank you very much for a wonderful experience! Our salesperson was very helpful and personable. She helped my wife and I leave with the vehicle that best served our family. experience! Our salesperson was very helpful and personable. She helped my wife and I leave with the vehicle that best served our family. More
by ansnow247
January 01, 2021
Wonderful experience in buying a car. As a senior adult and single they took great care of me. All done in a timely manner. Already recommended dealership and single they took great care of me. All done in a timely manner. Already recommended dealership More
by kcherman
January 01, 2021
Awesome is the best I can describe our experience. It was like home we talk about life and laughed. Steven our sales rep was the best. We received a great deal for a great new Trax was like home we talk about life and laughed. Steven our sales rep was the best. We received a great deal for a great new Trax More
by lallen
Employees Worked With
Mr. Boyd, Brian Boyd, Bobby Orr, Steven Holdridge
