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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

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1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac? Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience. WHY CHOOSE CHARLES BOYD of HENDERSON? Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience. Sales Department: •Transparent Purchase and Ownership Process •Professional and Certified Staff Focused on your wants and needs •Particular Reconditioning and Service Process on every Pre-Owned Vehicles •World Class Facility with Comfort and Conveniences all built for you to enjoy •Get a fair price up front without spending hours negotiating for it •Flexible Finance Options that are presented upfront •Vehicle Service Agreement Options that fit your car and you driving needs •We will buy your car even if you chose not to buy ours •Accessorize your vehicle to fit your personality and style unique to you •A Complete Total Inventory of New, Company and Pre-Owned Vehicles •We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars •Shop Chevrolet Cadillac Buick and GMCs all in one place •Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles •Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners •Nationally Recognized Top Rated Customer Service Index Scores •A Second to None Team of People That Make This All Possible Service and Parts Department: •Designed to Value Your Time •New Facility built around Customer Comfort and Convenience •Enclosed Service Drive to keep you out of weather incumbencies •Courtesy Transportation Program and Vehicle Shuttle Service •Complimentary Multi-Point Inspection with every Service Visit •Complimentary Alignment Check •Accessorize your vehicle to fit your personality and style unique to you •An available Certified Technology Expert to answer and work one on one with you and your vehicle •A Designated Service Appointment Coordinator •A Designated Service Drive Greeter •A Personal Service Consultant that will present and prioritize and recommended services needed •Nationally Recognized To Rated Customer Service Index Scores • Certified and Trained Service Staff focused on you and your vehicle needs • ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle •Shop Tours Available upon Request • Communication, Efficiency and Quality Control Focus
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250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

December 31, 2020

Excellent and friendly service.Car was serviced in a Excellent and friendly service. Car was serviced in a timely manner. Courtesy driver was on time and friendly. Would recommend Boyd to friends and More

by TFRAZIER20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays, Christy Stainback
Dec 31, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're pleased to know we have been able to exceed your expectations and really help you out! We really appreciate your feedback and the high star rating! Enjoy the rest of your day and come see us again soon!

December 30, 2020

Tim Hays is great! As always he takes care of my service in a professional way. All work was completed as quoted and on time. More

by 96CHESSIEDAWGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Dec 30, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Hi! Thanks so much for these wonderful words and for highlighting the staff that made this a great experience! Please enjoy your day and come see us again soon!

December 30, 2020

Great salesman to deal with, didn't feel presure to buy. Had no intentions of purchasing new, but Steve sold me on my vehicle 😊 Couldn't be happier! More

by Rnkellie51303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Holdridge
Dec 31, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for your business and your trust in us! We appreciate you providing us this wonderful feedback and for highlighting some of the staff that made this an awesome experience. We hope you enjoy your new ride! Come see us again soon!

December 30, 2020

Exceptional dealership, with exceptional personnel in every spot! Charles and Russell are phenomenal. A big shout out to Tim in service!! A great experience in every way for over 36 years! More

by Steve Blackwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles!!!, Tim Hays, Christy Stainback
Dec 31, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're glad to hear you found our staff was so helpful! Thanks for highlighting a few of them! We're always here with the same great service whenever you need service or another vehicle! Thanks for providing us with this wonderful feedback, we love to hear back from our Customer's. Enjoy your day and we hope to see you again soon!

December 27, 2020

Everyone I worked with was very friendly! Steven the salesman I worked with was very accommodating, It didn't feel like a business deal. It felt more like working with friends to accomplish a goal. A ve More

by M Parker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Holdridge
Dec 31, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for your business and your trust in us! We appreciate you taking the time to let us know how we did and for highlighting some of the staff that made this a great experience. We hope you have a great day and come back to see us again soon!

December 26, 2020

This is the only place I take my car to be serviced. Great customer service, friendly, and always checks everything on the car to let you know if anything needs to be fixed. Just a great place to shop More

by SANDRASTANCIL1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Christy Stainback
Dec 29, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you for your business and your trust in us! We greatly appreciate this positive and encouraging review! Please enjoy your day and we look forward to seeing you soon!

December 25, 2020

These folks take you back to the days when you had your tank filled, tire pressure checked, oil checked, and windows cleaned just for the sake of having you as a customer. Yep - they remember...... More

by macon.grissom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Dec 29, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're pleased to know we have been able to exceed your expectations! Thank you for your feedback, we really appreciate it! Have a great day and we look forward to seeing you again!

December 24, 2020

They highly value the customer without high pressure sales. Will go the extra step to accommodate customer requests. Great service from all their staff to make delivery of my new car a special occasio More

by Nextone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Raynes, Bobby Orr, John Cash, Steven Holdridge
Dec 29, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Our staff is committed to providing each of our clients with the best automotive experience! We appreciate your positive comments and please come see us again!

December 23, 2020

Great people good service nice facilities known Charles Boyd along time I have Just purchased a new High Country. My farther was a Chevrolet man and he new best never owned anything but Chevy 77 years More

by Zoi1carlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Hillard Jr., Tim Hays
Dec 29, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you for your kind words! We really appreciate your feedback and we're glad you had such a positive experience with us! Please enjoy your day and come see us again soon!

December 23, 2020

The best dealership in town!! I love the service and all the wonderful folks that work there!! Merry Christmas!! Happy New Year!! Blessings to all! More

by Vanili
Recommend Dealer
Yes
Employees Worked With
Diane Asher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Andrews
Dec 23, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you for your kind words! We're pleased to know we have been able to exceed your expectations! We hope you have a very Merry Christmas and a Happy New Year as well! Be Blessed and come to see us again soon!

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