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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

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1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac? Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience. WHY CHOOSE CHARLES BOYD of HENDERSON? Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience. Sales Department: •Transparent Purchase and Ownership Process •Professional and Certified Staff Focused on your wants and needs •Particular Reconditioning and Service Process on every Pre-Owned Vehicles •World Class Facility with Comfort and Conveniences all built for you to enjoy •Get a fair price up front without spending hours negotiating for it •Flexible Finance Options that are presented upfront •Vehicle Service Agreement Options that fit your car and you driving needs •We will buy your car even if you chose not to buy ours •Accessorize your vehicle to fit your personality and style unique to you •A Complete Total Inventory of New, Company and Pre-Owned Vehicles •We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars •Shop Chevrolet Cadillac Buick and GMCs all in one place •Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles •Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners •Nationally Recognized Top Rated Customer Service Index Scores •A Second to None Team of People That Make This All Possible Service and Parts Department: •Designed to Value Your Time •New Facility built around Customer Comfort and Convenience •Enclosed Service Drive to keep you out of weather incumbencies •Courtesy Transportation Program and Vehicle Shuttle Service •Complimentary Multi-Point Inspection with every Service Visit •Complimentary Alignment Check •Accessorize your vehicle to fit your personality and style unique to you •An available Certified Technology Expert to answer and work one on one with you and your vehicle •A Designated Service Appointment Coordinator •A Designated Service Drive Greeter •A Personal Service Consultant that will present and prioritize and recommended services needed •Nationally Recognized To Rated Customer Service Index Scores • Certified and Trained Service Staff focused on you and your vehicle needs • ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle •Shop Tours Available upon Request • Communication, Efficiency and Quality Control Focus
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250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

December 23, 2020

Charles boyd Chevrolet of henderson was hands down the best dealership never experienced such a smooth and fast car purchase ever my salesperson diane is simply awesome More

by fkearney781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Asher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles O'Hara, Christy Stainback, Meagan Harris
Dec 29, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks for highlighting some of the staff that made this so awesome! Please come see us again soon!

December 22, 2020

Excellent interaction, fast, friendly, knowledgeable, did not try to oversell me. Listened to my needs and responded. Salesperson Charles Hilliard was very patient explaining all the new features to me. I de More

by stb
Recommend Dealer
Yes
Employees Worked With
Charles Hillard Jr.
Dec 22, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thanks for highlighting some of our staff who helped make this such a great experience! Thanks for taking the time to provide us with your feedback! Please enjoy your day and come see us again soon!

December 22, 2020

I believe that Boyd's Dealership is one of the greatest in North Carolina. The service department staff is very friendly professional. I highly recommend this dealership above all others. More

by Currinos45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Dec 22, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Hi there, thank you so much for your positive comments about Charles Boyd Chevrolet Cadillac Buick GMC, Inc.! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests! Thank you so much for taking the time to let us know how we did. We hope you have a great day! Please come see us for any future needs!

December 18, 2020

We just bought our second car from Charles Boyd. They are always helpful, courteous, and fair. The customer service is superb. I cannot recommend them too highly. Big thumbs up! More

by Ken_keathley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Holdridge
Dec 18, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Charles Boyd Chevrolet of Henderson! We hope you enjoy your day, and please come see us again soon!

December 18, 2020

No problems to report at this time. Too many business send too many surveys if there were a problem I would tell you on the spot. More

by RHARRISON004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
December 17, 2020

Everyone is very nice, friendly, and eager to please. They go the extra mile to accommodate me in getting my car to and from the dealership. More

by Peggymast311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Asher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hays
Dec 17, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thanks for the awesome review! Enjoy your day and come see us again soon!

December 16, 2020

Service is always great at Boyd Chevrolet.The employees are always very friendly and great environment and the customer service is awesome.A pleasure to visit Charles Boyd Chevrolet in Henderson North Caro More

by lcrens
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Dec 17, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests! Thank you for the kind words! Please come see us for any future needs!

December 16, 2020

Great people great service Always a pleasant experience when I get my truck worked on there. Highly recommend them. I even drive 40 min from Raleigh More

by DMHI98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays, Christy Stainback
Dec 17, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Charles Boyd Chevrolet of Henderson and we hope to see you again soon!

December 10, 2020

I took my truck to them to check ticking and they told me it was a rod and asked what I wanted to do ,I liked how they communicated with me More

by horace.evans68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Charles O'Hara, Jay Andrews
Dec 10, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Hello, thank you for your kind words and this wonderful review! Your satisfaction is important to us, so we want to sincerely thank you for choosing Charles Boyd Chevrolet of Henderson and we hope to see you again soon!

December 09, 2020

Great place to buy from & do service with. A knowledgeable sales staff and a great service department make it the right choice for all my car needs. More

by OTKerrlake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cash, Tony Crabtree, Tim Hays, Christy Stainback, Jay Andrews
Dec 09, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for your business and your trust in us! Thank you again for taking the time to let us know how we did. We hope you have a great day and come back to see us again soon!

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