Back

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

not yet
rated
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac? Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience. WHY CHOOSE CHARLES BOYD of HENDERSON? Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience. Sales Department: •Transparent Purchase and Ownership Process •Professional and Certified Staff Focused on your wants and needs •Particular Reconditioning and Service Process on every Pre-Owned Vehicles •World Class Facility with Comfort and Conveniences all built for you to enjoy •Get a fair price up front without spending hours negotiating for it •Flexible Finance Options that are presented upfront •Vehicle Service Agreement Options that fit your car and you driving needs •We will buy your car even if you chose not to buy ours •Accessorize your vehicle to fit your personality and style unique to you •A Complete Total Inventory of New, Company and Pre-Owned Vehicles •We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars •Shop Chevrolet Cadillac Buick and GMCs all in one place •Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles •Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners •Nationally Recognized Top Rated Customer Service Index Scores •A Second to None Team of People That Make This All Possible Service and Parts Department: •Designed to Value Your Time •New Facility built around Customer Comfort and Convenience •Enclosed Service Drive to keep you out of weather incumbencies •Courtesy Transportation Program and Vehicle Shuttle Service •Complimentary Multi-Point Inspection with every Service Visit •Complimentary Alignment Check •Accessorize your vehicle to fit your personality and style unique to you •An available Certified Technology Expert to answer and work one on one with you and your vehicle •A Designated Service Appointment Coordinator •A Designated Service Drive Greeter •A Personal Service Consultant that will present and prioritize and recommended services needed •Nationally Recognized To Rated Customer Service Index Scores • Certified and Trained Service Staff focused on you and your vehicle needs • ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle •Shop Tours Available upon Request • Communication, Efficiency and Quality Control Focus
Contact Dealership

250 Ruin Creek Rd

Henderson, NC

27536

Directions

By Type

Showing 1,009 reviews

August 09, 2022

very dependable friendly have work done time or will let you know how much longer it will take to finish the job More

by LPEEDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Aug 11, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Glad to hear you found our service team to be friendly and had your work done in a timely manner! We appreciate you taking the time to leave us this positive review! We look forward to seeing you again and please enjoy your day!

August 08, 2022

Prompt, friendly, informative and helpful. Provide product facts and comparisons and explained everything very well. More

by rhays0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Tim Hays
Aug 08, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for this positive review! Glad you found our team to be so knowledgeable and helpful! We look forward to seeing you again soon and please enjoy your day!

August 04, 2022

Did a good job on time good people and courteous it was a pleasant experience More

by GREENRUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays, Christy Stainback
Aug 08, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!! So glad everything was done in a timely manner! It's our goal to make all experiences as stress free as possible! Enjoy your day and come see us again soon!

August 03, 2022

Very friendly and helpful. Quick service with clean and comfortable waiting area. Kept my vehicle clean during servive. More

by MYKCNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
Aug 03, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests! Please come see us for any future needs!

July 31, 2022

Excellent service. Always on time and friendly service. They put a strong emphasis on their customers. More

by TFRAZIER20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, Charles O'Hara, Christy Stainback, Meagan Harris
Aug 01, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Yesss!!! Our customers are like our family! Thanks for this positive review! So glad everything was done in a timely manner and you found our service team to be so friendly! Enjoy your day and come see us again soon!

July 30, 2022

Clean, knowledgeable, fast, good prices close by, large variety of cars, take personal interest I'm their peoples. More

by WENAHILL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Carter, Christy Stainback, John Kinton
Aug 01, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We appreciate you taking the time to leave us this great review! We look forward to seeing you again soon! Have a great evening!

July 27, 2022

They are very friendly, excellent customer service, knowledgeable and very professional. I thank Diane for going over and above to make me happy. More

by ALLABOUTJESUS07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, Diane Asher
Jul 28, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Wow!! Thanks for this Awesome review!! And we appreciate you highlighting Diane! She is absolutely a key part to our sales team! Enjoy your evening and come back to see us!

July 26, 2022

They perform an excellent service every time. They are always very efficient, neat, and professional as well as respectful and polite! More

by CINDYLOURADFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
Jul 28, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Fantastic!!! Glad we have exceeded your expectations! We appreciate this very encouraging review! Have a great rest of the day and we look forward to seeing you again soon!

July 25, 2022

Provides excellent customer service. The staff I have dealt with are courteous, knowledgeable and professional. More

by AMARKS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Jul 26, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Exactly what we like to hear!!! Thanks so much for this positive review! And glad we were able to exceed your expectations! Enjoy your day and come see us again soon!

July 21, 2022

Fast friendly service. Easy to make an appointment. very knowledgeable and able to explain what is needed and answer questions. More

by cmcghee31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
Jul 26, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Glad to hear everything was done in a timely manner and as stress-free as possible! We are always hear to help and answer any questions we can! Enjoy your day and come see us again!

...
5
...