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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

not yet
rated
1,009 Reviews

250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

December 08, 2020

Awesome customer service! I really appreciated the detail and the kindness of the staff. It's unfortunate that I will not be able to get service with you guys all the time due to my service contract, but I More

by Lbrodie1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Stainback, Jay Andrews
Dec 08, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks so much for your feedback! Come see us again soon and if there is anything we can help with please reach out to us!

December 08, 2020

Took my 2015 Silverado over to fix door lock and trailer service light I had to take it back over they didn’t put door cover on half way trailer light still comes on. Took it over there 5 times and trailer More

by MLHSMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Crabtree, Tim Hays
Dec 08, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (252) 492-6161 at your earliest convenience. We hope to hear from you soon!

December 07, 2020

Charles Boyd Chevrolet's staff is replete with competent, friendly, and helpful folks. They have taken good care of my Colorado. I travel 50 minutes one way to get there, and will continue to do so. More

by Tom M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hays, Christy Stainback, Jay Andrews
Dec 08, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Hi there, your satisfaction is our top priority! We're glad to hear you found our staff was so knowledgeable and helpful! Come see us again soon and we hope you enjoy your day!

December 05, 2020

It was a pleasant experience (as far as car buying goes). I knew what I wanted. There was no pressure to consider other cars. No pressure to finance car. Salesman was very gracious as was everyone I had con More

by Manny
Recommend Dealer
Yes
Employees Worked With
Finance Manager, Bobby Orr, Bobby Wilkins
Dec 07, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you for taking the time to provide us with this wonderful feedback, we really appreciate it! Please enjoy your day and come see us again!

December 01, 2020

Great service expierence!!! Love the dealership and like dealing with John Cash. He such a great person and always takes care of my car needs. I recommend him to everybody. More

by Hotshot0046
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, John Cash, Tony Crabtree, Tim Hays, Christy Stainback, Jay Andrews
Dec 01, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for taking the time to give us your feedback! We love to hear back from our customers! Our staff is committed to providing each of our clients with the best automotive experience! Thanks for highlighting some that made this possible! Please enjoy your day and we look forward to seeing you again soon!

December 01, 2020

They were prompt and extremely helpful! I’ll be back more often if I need anything done to my vehicle! I absolutely loved my experience More

by Gabbyk12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Tim Hays, Christy Stainback, Jay Andrews
Dec 01, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you for taking the time to let us know how we did! Your wonderful feedback means a lot to us! We look forward to seeing you again soon and hope you have a great day!

December 01, 2020

Price was fair. Truck was ready when promised All work Price was fair. Truck was ready when promised All work completed as requested. All the personnel in service department spoke to me and called me nam More

by CHPARRISH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Dec 02, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you for this awesome review! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you enjoy your day and come to see us again soon!

December 01, 2020

Charles Boyd Chevrolet always takes excellent care of my vehicles. Their staff is always attentive to any needs I have. They are the only dealership we do business with for car purchases and maintenance. More

by JCLARK36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Tim Hays, Christy Stainback, Jay Andrews
Dec 02, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you for the Awesome rating!! We appreciate your business and your trust in us. Please enjoy the rest of your day and we look forward to seeing you again soon!

November 30, 2020

Great service. They are always very courteous, friendly, and cater to my strict time limitations. I could not ask for a better experience. Thank you all. More

by BILL.WOOTEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, Christy Stainback, Eddie Ellington, Jay Andrews
Nov 30, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Hello, we're happy to hear you had such a positive experience with our team! Your wonderful feedback and rating mean a lot to us! Please enjoy the rest of your day and come see us again soon!

November 29, 2020

Excellent customer service. Tony Crabtree is an outstanding service manager. Tony gives spot on advice and guidance. Definitely worth the drive to visit their storeroom. More

by DAY00013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree
Nov 30, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for highlighting some of our staff who helped make this such a great experience! We appreciate this awesome review! Please come see us again soon and we hope you enjoy your day!

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