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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,010 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
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Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,010 reviews
December 09, 2020
Great place to buy from & do service with. A knowledgeable sales staff and a great service department make it the right choice for all my car needs. knowledgeable sales staff and a great service department make it the right choice for all my car needs. More
by OTKerrlake
Verified CustomerEmployees Worked With
John Cash, Tony Crabtree, Tim Hays, Christy Stainback, Jay Andrews
December 08, 2020
Awesome customer service! I really appreciated the detail and the kindness of the staff. It's unfortunate that I will not be able to get service with you guys all the time due to my service contract, but I and the kindness of the staff. It's unfortunate that I will not be able to get service with you guys all the time due to my service contract, but I do appreciate what was done. More
by Lbrodie1968
Employees Worked With
Christy Stainback, Jay Andrews
December 08, 2020
Took my 2015 Silverado over to fix door lock and trailer service light I had to take it back over they didn’t put door cover on half way trailer light still comes on. Took it over there 5 times and trailer service light I had to take it back over they didn’t put door cover on half way trailer light still comes on. Took it over there 5 times and trailer brake light still on . I had warranty on seats to fix tear and stain didn’t get that fixed either said they were sorry they didn’t meet my expectations. Wow I bought truck there thinking they had great service I was definitely wrong More
by MLHSMITH
Employees Worked With
Tony Crabtree, Tim Hays
December 08, 2020
Charles Boyd Chevrolet's staff is replete with competent, friendly, and helpful folks. They have taken good care of my Colorado. I travel 50 minutes one way to get there, and will continue to do so. friendly, and helpful folks. They have taken good care of my Colorado. I travel 50 minutes one way to get there, and will continue to do so. More
by Tom M
Employees Worked With
Tim Hays, Christy Stainback, Jay Andrews
December 05, 2020
It was a pleasant experience (as far as car buying goes). I knew what I wanted. There was no pressure to consider other cars. No pressure to finance car. Salesman was very gracious as was everyone I had con I knew what I wanted. There was no pressure to consider other cars. No pressure to finance car. Salesman was very gracious as was everyone I had contact with. More
by Manny
Employees Worked With
Finance Manager, Bobby Orr, Bobby Wilkins
December 01, 2020
Charles Boyd Chevrolet always takes excellent care of my vehicles. Their staff is always attentive to any needs I have. They are the only dealership we do business with for car purchases and maintenance. vehicles. Their staff is always attentive to any needs I have. They are the only dealership we do business with for car purchases and maintenance. More
by JCLARK36
Employees Worked With
Tony Crabtree, Tim Hays, Christy Stainback, Jay Andrews
December 01, 2020
Price was fair. Truck was ready when promised All work Price was fair. Truck was ready when promised All work completed as requested. All the personnel in service department spoke to me and called me nam Price was fair. Truck was ready when promised All work completed as requested. All the personnel in service department spoke to me and called me name. More
by CHPARRISH
Employees Worked With
Christy Stainback
December 01, 2020
They were prompt and extremely helpful! I’ll be back more often if I need anything done to my vehicle! I absolutely loved my experience often if I need anything done to my vehicle! I absolutely loved my experience More
by Gabbyk12
Employees Worked With
Tony Crabtree, Tim Hays, Christy Stainback, Jay Andrews
December 01, 2020
Great service expierence!!! Love the dealership and like dealing with John Cash. He such a great person and always takes care of my car needs. I recommend him to everybody. dealing with John Cash. He such a great person and always takes care of my car needs. I recommend him to everybody. More
by Hotshot0046
Employees Worked With
Bobby Orr, John Cash, Tony Crabtree, Tim Hays, Christy Stainback, Jay Andrews
November 30, 2020
Great service. They are always very courteous, friendly, and cater to my strict time limitations. I could not ask for a better experience. Thank you all. friendly, and cater to my strict time limitations. I could not ask for a better experience. Thank you all. More
by BILL.WOOTEN
Employees Worked With
Other Employees :
Christy Stainback, Eddie Ellington, Jay Andrews
