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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

not yet
rated
1,009 Reviews

250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

September 24, 2020

Very knowledgeable about Buick Enclave wifi/onstar/XM...a good instructor as to the intricacies in my new car. Very pleasant personality! Walked me through everything about the car. More

by pdmeador
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, Diane Asher, Tim Hays
Sep 25, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks for highlighting some of them! We are committed to providing each of our clients with the best automotive experience! If there is anything more we can do for you please do not hesitate to reach out to us! We look forward to seeing you again soon!!

September 17, 2020

The service was wonderful they had to work me in to replace a battery, it was done in a timely and professional manner. I will be back. More

by YAMIKADAWES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Sep 17, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

It's our commitment to ensure quality customer care. It is great to hear everything was done quickly and to your satisfaction! We look forward to seeing you again soon!

September 14, 2020

This was my 1st time ever purchasing a car via internet. Steven was patient & thorough with me that created trust & full satisfaction with our purchase. More

by cmorristarheels
Recommend Dealer
Yes
Employees Worked With
Steven Holdridge
Sep 14, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you for highlighting one of our staff! We strive for 100% satisfaction, and it is great to see you had such a positive experience! We want to sincerely thank you for choosing Charles Boyd Chevrolet! We hope to see you again soon!

September 14, 2020

My wife and I were very pleased the way we were treated at Charles Boyed in Henderson. Diane Asher were very nice to us and she allowed us to make up our own minds of what we wanted without pushing us i More

by flyingace2
Friendliness
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, Diane Asher
Sep 15, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We appreciate you highlighting some of our staff! Your satisfaction is important to us, so we want to sincerely thank you for choosing Charles Boyd Chevrolet! Come back to see us again soon!

Sep 15, 2020 -

flyingace2 responded

I believe you want go wrong by choosing Charles Boyd of Henderson

September 13, 2020

When buying my car Mr. Mosley was very helpful. He remembered me from two months ago when I came by and looked at it and the service department was very nice and helpful thanks to everyone at Boyd Che More

by GLAYTON59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Thomas Mosley, Christy Stainback
Sep 14, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to seeing you again soon!

September 12, 2020

My service was truly pleasurable. The staff was courteous, knowledgeable, and used proper safety protocol during my visit. I was directed to a well organized waiting area with amenities. Also my ve More

by Charles.beach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Tim Hays, Christy Stainback, Jay Andrews
Sep 14, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for the awesome review! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us again soon!

September 10, 2020

Tim in the service department gives unparalleled service. His willingness to go above and beyond to take care of his customers is something rarely found. More

by DTUCK2442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Sep 10, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you for highlighting one of our team members! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs!

September 09, 2020

We were very pleased with the service we received at Charles Boyd in Henderson. Steven Holdridge was excellent! Customer service was great. Would highly recommend Steven !! More

by janepuryear2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Holdridge
Sep 10, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you for highlighting one of our team mates! We're always here with the same great service whenever you need service or another vehicle!

September 08, 2020

When I bought my car in for service I had all my lug nut covers on my wheels I checked my car after my oil change and 2 where missing I told Christy about and she act like i was lying about it. But she did More

by MAURICECOMER232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christy Stainback
September 07, 2020

I didn't have an appointment to have my truck serviced but I called Tim to see if they could work it in. He told me to bring it up and drop it off and they try to work it on. I did and a couple hours lat More

by Chadp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Sep 10, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear you found our staff was so knowledgeable and helpful! Have a great day!

Sep 10, 2020 -

Chadp responded

I have purchased 2 new vehicles in the pass 10 years and always received top notch service.

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