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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

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1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac? Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience. WHY CHOOSE CHARLES BOYD of HENDERSON? Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience. Sales Department: •Transparent Purchase and Ownership Process •Professional and Certified Staff Focused on your wants and needs •Particular Reconditioning and Service Process on every Pre-Owned Vehicles •World Class Facility with Comfort and Conveniences all built for you to enjoy •Get a fair price up front without spending hours negotiating for it •Flexible Finance Options that are presented upfront •Vehicle Service Agreement Options that fit your car and you driving needs •We will buy your car even if you chose not to buy ours •Accessorize your vehicle to fit your personality and style unique to you •A Complete Total Inventory of New, Company and Pre-Owned Vehicles •We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars •Shop Chevrolet Cadillac Buick and GMCs all in one place •Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles •Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners •Nationally Recognized Top Rated Customer Service Index Scores •A Second to None Team of People That Make This All Possible Service and Parts Department: •Designed to Value Your Time •New Facility built around Customer Comfort and Convenience •Enclosed Service Drive to keep you out of weather incumbencies •Courtesy Transportation Program and Vehicle Shuttle Service •Complimentary Multi-Point Inspection with every Service Visit •Complimentary Alignment Check •Accessorize your vehicle to fit your personality and style unique to you •An available Certified Technology Expert to answer and work one on one with you and your vehicle •A Designated Service Appointment Coordinator •A Designated Service Drive Greeter •A Personal Service Consultant that will present and prioritize and recommended services needed •Nationally Recognized To Rated Customer Service Index Scores • Certified and Trained Service Staff focused on you and your vehicle needs • ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle •Shop Tours Available upon Request • Communication, Efficiency and Quality Control Focus
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250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

September 07, 2020

Tim is the greatest person to help a customer in need for service. He is very professional at his job. Thanks for being so helpful every time we need service for our vehicles. More

by CRUZCTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays, Jay Andrews
Sep 10, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit!

September 06, 2020

Highly recommend Great very nice!!! Will definitely do business with Diane again!! She was not pushy.. Very helpful when you asked a question!! Enjoyed Diane More

by dolly_glasscock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Asher
Sep 10, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to seeing you again!

September 03, 2020

Great people to work with on purchasing a new or used vehicle and good service after the sale! Will buy form them in the future More

by RKOVERBY1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cash, Tony Crabtree, Tim Hays, Christy Stainback, Jay Andrews
Sep 10, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to seeing you again soon!

September 03, 2020

Always confident of great service every visit!! We have found a dealer that truly cares about both you and your vehicle.. they truly want you to come back. More

by AIRMIKE53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ferdinand, Russell Boyd, Bobby Wilkins, Fredy Picaz, Tim Hays
Sep 10, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Come see us again soon!

August 29, 2020

Service department is very professional and are very courteous to patrons. I want to express my appreciation to John Cash, he has given me good service and he is very professional/ More

by JWHITE415
Recommend Dealer
Yes
Employees Worked With
John Cash
Sep 10, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for highlighting some of our staff who helped make this such a great experience! We appreciate your positive review and we hope you come see us again soon!

August 28, 2020

The absolute best car buying experience I’ve ever had! Everyone went above and beyond to make sure I was a satisfied customer! They explained everything thoroughly and made the process fun and gave me a More

by ridolfi336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Holdridge
Sep 10, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Wow! Thank you for the awesome review! Our staff is committed to providing each of our clients with the best automotive experience -We will be here with the same great experience on your next visit!

August 28, 2020

I like all the fredley people their the make you feel good not jus a Persian that’s why I switched my trevirce srvice their More

by MDIXON7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, Charles O'Hara, Christy Stainback, Meagan Harris
Sep 10, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you for the positive review! Please come see us again!

August 25, 2020

When we arrived at Charles Boyd Chevrolet in Henderson, Diane greeted us with smiles. We were looking for a new car and with the description we gave her she fitted us with the GMC terrain. We test drove More

by Joansew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Asher
August 24, 2020

This was the BEST car dealer experience of my life! Fast, friendly, knowledgeable and efficient are words I could use to describe everyone involved with my purchase. More

by SAYSCUE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Boyd, Bobby Orr
August 24, 2020

My experience at Charles Boyd surpassed my expectations. When I first arrived I only had thoughts of taking a look around and seeing if anything was in my range and maybe to come back later and try again, h More

by Psychotual
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, Bobby Wilkins
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