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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
Read More
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,009 reviews
August 24, 2020
I first came to Charles Boyd in the early 199? with a warranty recall on a vehicle that I had purchased at another dealer with whom I had had problems with service. I first called the service manager an warranty recall on a vehicle that I had purchased at another dealer with whom I had had problems with service. I first called the service manager and ask if he could help me, I was assured that he would be happy to. I came in he took care of me in a very professional manner. He and I started talking and he said I tell the salesmen here that they sell the first vehicle but I sell the rest for them. He proved that to be true with me. This makes the fifth vehicle that I have purchased here and I have always been treated well by all personnel. I have moved much further away since I first came to Charles Boyd and I drove by another very large dealership on my way here but I still came Back. More
by RaytT
Employees Worked With
Diane Asher
August 24, 2020
The Henderson dealership was very nice and very accommodating. Ms Asher was most pleasant and knowledgeable. We are very pleased with our new ride. Thank you accommodating. Ms Asher was most pleasant and knowledgeable. We are very pleased with our new ride. Thank you More
by Bonsfive
Employees Worked With
Diane Asher
August 24, 2020
A great place to get a new ride !! Awesome people to deal with as you purchase your car! We always love the experience dealing with Mr. Boyd and Duane RZoCKs at her job❤️ with as you purchase your car! We always love the experience dealing with Mr. Boyd and Duane RZoCKs at her job❤️ More
by wrmorris777@gmail.com
Employees Worked With
Russell Boyd, Diane Asher, John Cash
August 21, 2020
I will recommend Charles Boyd Dealership to everyone. Steven Holdridge was very friendly and took the time to explain everything to us. We had a bad experience at another dealership and will not make the Steven Holdridge was very friendly and took the time to explain everything to us. We had a bad experience at another dealership and will not make the mistake of going to any other dealership besides Charles Boyd in the future. I am so glad they worked with us in finding the perfect car. More
by Uncwroxy
Employees Worked With
Steven Holdridge
August 21, 2020
We had an unhappy experience at another dealership. I called Boyd Chev and spoke with Brandy. She made us an appointment with no questions asked. called Boyd Chev and spoke with Brandy. She made us an appointment with no questions asked. More
by Mistyhollowln
Verified CustomerEmployees Worked With
Brandy Carter, Tony Crabtree
August 21, 2020
Awesome sale manager! Was very easy to deal with and took time to get us best price and interest rate. Will definitely refer friends and family! time to get us best price and interest rate. Will definitely refer friends and family! More
by Sport4u22
Employees Worked With
Bobby Orr, Tony Crabtree
August 20, 2020
Our experience was easy, efficient, and very positive! Our salesman, Steven, was knowledgeable, patient, and very helpful. He was not "pushy" at all and gave us several vehicles to try and explained all t Our salesman, Steven, was knowledgeable, patient, and very helpful. He was not "pushy" at all and gave us several vehicles to try and explained all the details about each one!Steven was very personable and understanding with all our questions! More
by tateann
Employees Worked With
I spoke with Jay Andrews about what might be available & he gave the info to Steven and Jay.brought us the results. Very helpful!, Bobby Orr, Steven Holdridge
August 19, 2020
I brought my jeff Gordon addition monte carlo in for service and all the staff were so friendly! I took the shuttle to do some shopping and when I came back I got to relax in the beautiful and CLEAN wai service and all the staff were so friendly! I took the shuttle to do some shopping and when I came back I got to relax in the beautiful and CLEAN waiting area. I also got the opportunity to walk through the showroom and talk to the very friendly sales staff. I will definitely bring my car there for ANY service needed in the future! More
by Risscol
Employees Worked With
I had a pleasant experience with a staff on that day! , Tony Crabtree, Tim Hays, Christy Stainback, Jay Andrews
August 14, 2020
I have received great service on all my vehicles from Boyd’s. John Cash and all the people in the service department are always courteous. There is always a friendly atmosphere.. Boyd’s. John Cash and all the people in the service department are always courteous. There is always a friendly atmosphere.. More
by CHUNTGREYSTONE
Employees Worked With
John Cash, Charles Hillard Jr.
