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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
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Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,009 reviews
Verified Customer
August 13, 2020
Well i brougt in a 10 dollar off coupon and i was told i couldn't use it. I was unhappy about it. You guys shouldn't send them out if we can not use them. couldn't use it. I was unhappy about it. You guys shouldn't send them out if we can not use them. More
by Chrissy
Employees Worked With
Tony Crabtree
August 13, 2020
Excellent sales representative Top notch dealership. Total teamwork experience. Painless. Diane ,the salesperson I dealt with was the best I have experienced in all my car buying y Top notch dealership. Total teamwork experience. Painless. Diane ,the salesperson I dealt with was the best I have experienced in all my car buying years. I owned a company and was responsible for purchasing and maintaining a fleet of 7-8 vehicles . With three college age kid's vehicles and my personal and company vehicles, it seemed I was constantly searching for and buying vehicles. I encountered every scenario and sales demeanor imaginable but never remember a more efficient and concerned sales rep as Diane. More
by andy0024
Employees Worked With
Bobby Orr, Diane Asher
August 13, 2020
They were very professional and the waiting area was clean and social distanced. I will be returning to this dealership for future service updates. Thanks clean and social distanced. I will be returning to this dealership for future service updates. Thanks More
by Toonictoonicee
Employees Worked With
Christy Stainback
August 12, 2020
It is always a pleasure dealing with Charles Boyd Cadillac Buick GMC. The staff are always professional, polite and very friendly. Service is dependable and to my satisfaction. Cadillac Buick GMC. The staff are always professional, polite and very friendly. Service is dependable and to my satisfaction. More
by MDDaniel
Employees Worked With
Tim Hays
August 10, 2020
I worked with Diane here at this location and she's wonderful and so.down to earth. Orginally met with her 3 months prior to today and theu told me what I had to do to get approved since at that time I wonderful and so.down to earth. Orginally met with her 3 months prior to today and theu told me what I had to do to get approved since at that time I was denied. I did as theu said and left today with New Truck. They do there best to get you approved if your not listen to what they say do it and visit them again and walk away with a new ride. You won't regret it. Happy car shopping!!! More
by sweet_northern_gal
Employees Worked With
Russell Boyd, Diane Asher
August 08, 2020
Very professional sales associate. Willing to work with you. No pressure or hassle to buy. This is my second vehicle purchased from Dianne. Would recommend her to anyone looking at a new vehicle. you. No pressure or hassle to buy. This is my second vehicle purchased from Dianne. Would recommend her to anyone looking at a new vehicle. More
by Leasce523
Employees Worked With
Diane Asher
August 08, 2020
Diane was very helpful and knowledgeable. She was friendly and with the help from Bobby Orr, they made buying this truck a pleasant experience. I would recommend them to my friends. friendly and with the help from Bobby Orr, they made buying this truck a pleasant experience. I would recommend them to my friends. More
by mailman690
Employees Worked With
Bobby Orr, Diane Asher
August 06, 2020
It was a Wonderful Experiece. We got exactly what we wanted. Same day service and results. We are enjoying our new vehicle. We are glad we were on the lot that day. Thank you! wanted. Same day service and results. We are enjoying our new vehicle. We are glad we were on the lot that day. Thank you! More
by Kimberly_welborn80
Employees Worked With
Russell Boyd, Charles Hillard Jr.
