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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
Read More
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,009 reviews
July 27, 2020
Honest, timely service with a good warranty. My Saturn was diagnosed and serviced without delays. The service people explained everything and treated me with understanding and respect. was diagnosed and serviced without delays. The service people explained everything and treated me with understanding and respect. More
by mpthompson1
Verified CustomerEmployees Worked With
Tony Crabtree, Tim Hays, Christy Stainback, Jay Andrews
July 26, 2020
I had a perfect car buying experience. Diane was super efficient, knowledgeable and pleasant. I have dealt with other Boyd dealerships and they all are top notch. efficient, knowledgeable and pleasant. I have dealt with other Boyd dealerships and they all are top notch. More
by andy0024
Employees Worked With
Bobby Orr, Diane Asher
July 25, 2020
First class dealership Steven, our sales professional, was extremely helpful, professional and informative throughout our entire purchase, including the first-time I called Steven, our sales professional, was extremely helpful, professional and informative throughout our entire purchase, including the first-time I called just to ask about the vehicle. My wife and I felt very comfortable with him and appreciated his genuine insight. Thank you Steven and Charles Boyd! More
by Travis H.
Employees Worked With
Steven Holdridge
July 24, 2020
These people are the absolute best! Always do good to see all salespeople and they all male so much over my little girl. She loves it. So glad that day we got the opportunity to talk to Mr. Boyd truly a kind all salespeople and they all male so much over my little girl. She loves it. So glad that day we got the opportunity to talk to Mr. Boyd truly a kind man. Love all of them! No question if you need a new car go see them!!!! More
by AMYOLEONARD
Employees Worked With
Tim Hays
July 24, 2020
Drove 3 hours to do business here and well worth the trip. Steven was excellent. Staff was very friendly and welcoming! Entire buying process seamless. Thank you Steven trip. Steven was excellent. Staff was very friendly and welcoming! Entire buying process seamless. Thank you Steven More
by lbrooks637
Employees Worked With
Steven Holdridge
July 23, 2020
charles boyd had a vehicle on lot that looked like something i wanted even though almost 2 hrs away. steve back and forthed with me numerous times and by the time i went to look at it he worked out al something i wanted even though almost 2 hrs away. steve back and forthed with me numerous times and by the time i went to look at it he worked out almost every detail including getting rid of my lease. he made it worth the 3 1/2 hrs. travel time. wish they were closer to me for the next time i look for a vehicle More
by just me
Employees Worked With
Steven Holdridge
July 23, 2020
These folks are ALWAYS professional, pleasant, friendly, welcoming and knowledgeable. It makes no difference if you getting a “surprise” check engine light looked at or a simple oil change it is always a p welcoming and knowledgeable. It makes no difference if you getting a “surprise” check engine light looked at or a simple oil change it is always a pleasant experience. If there is a way to save you a little extra money they will find away too! More
by Didi
Employees Worked With
Christy Stainback
July 22, 2020
This was probably the best vehicle buying experience I have ever had. Found what I was looking for online and took a short drive to dealership where I was treated very well. have ever had. Found what I was looking for online and took a short drive to dealership where I was treated very well. More
by Kcash7155
Employees Worked With
Russell Boyd, Bobby Wilkins
July 22, 2020
I am please with the service l receive at this dealership. Tim is always willing to assist me with my repairs and he always let's me know if something needs repairing that l am not aware of. dealership. Tim is always willing to assist me with my repairs and he always let's me know if something needs repairing that l am not aware of. More
by PREACHINGLADY2004
Employees Worked With
Tim Hays
July 21, 2020
Diane was so helpful with the buying of our car but most of all so friendly and nice to work with. When you think of a great car buying experience she gives you that!Our whole experience at Charles Boyd Cad of all so friendly and nice to work with. When you think of a great car buying experience she gives you that!Our whole experience at Charles Boyd Cadillac could not have been better! We bought a XT5 and just love it! Thanks again to Diane! More
by Bevacuda
Employees Worked With
Diane Asher
