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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

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1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac? Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience. WHY CHOOSE CHARLES BOYD of HENDERSON? Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience. Sales Department: •Transparent Purchase and Ownership Process •Professional and Certified Staff Focused on your wants and needs •Particular Reconditioning and Service Process on every Pre-Owned Vehicles •World Class Facility with Comfort and Conveniences all built for you to enjoy •Get a fair price up front without spending hours negotiating for it •Flexible Finance Options that are presented upfront •Vehicle Service Agreement Options that fit your car and you driving needs •We will buy your car even if you chose not to buy ours •Accessorize your vehicle to fit your personality and style unique to you •A Complete Total Inventory of New, Company and Pre-Owned Vehicles •We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars •Shop Chevrolet Cadillac Buick and GMCs all in one place •Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles •Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners •Nationally Recognized Top Rated Customer Service Index Scores •A Second to None Team of People That Make This All Possible Service and Parts Department: •Designed to Value Your Time •New Facility built around Customer Comfort and Convenience •Enclosed Service Drive to keep you out of weather incumbencies •Courtesy Transportation Program and Vehicle Shuttle Service •Complimentary Multi-Point Inspection with every Service Visit •Complimentary Alignment Check •Accessorize your vehicle to fit your personality and style unique to you •An available Certified Technology Expert to answer and work one on one with you and your vehicle •A Designated Service Appointment Coordinator •A Designated Service Drive Greeter •A Personal Service Consultant that will present and prioritize and recommended services needed •Nationally Recognized To Rated Customer Service Index Scores • Certified and Trained Service Staff focused on you and your vehicle needs • ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle •Shop Tours Available upon Request • Communication, Efficiency and Quality Control Focus
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250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

July 14, 2022

Great dealership but I would like for them to do more research on how to fix my lift gate . Cadillac should have an engineering department that can diagnose the problem . More

by LHENDE3054
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews
Jul 16, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We apologize for any inconvenience! Please feel free to call us to discuss this matter further! We will do all we can to try and help you out! Enjoy your day and we look forward to hearing from you!

July 13, 2022

Tim and Christy always take care of me. Very helpful and knowledgeable. Works me in even if they're very busy. More

by MTHOMAS27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays, Christy Stainback
Jul 14, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

So glad we were able to get you worked in! Its our goal to make your visits as stress-free as possible! Thank you for highlighting Christy and Tim, they are key parts to our Service Team! We hope you enjoy your day and look forward to seeing you again!

July 12, 2022

Thomas was a great salesman and I will recommend him to anyone. He goes beyond the call of duty. More

by kimcch1966
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Mosley
Jul 14, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome! We agree, Thomas is great! Thanks so much for highlighting him! Enjoy your day and let us know if there is anything else we can help with!

July 07, 2022

Tim Hayes and service dept always treat me professionally and service my vehicles in a timely manner. More

by TONYLFERGUSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Jul 07, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

So glad you found our service team to be so professional and got your work done in a timely manner! We aim to exceed your expectations! Thank you for leaving us this positive review! We appreciate it! Enjoy your evening and we look forward to seeing you again soon!

June 29, 2022

Fast polite service quality work every time I come here and great waiting area inside and out More

by THOMASK61374
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Stainback, John Kinton
Jul 01, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests! Please come see us for any future needs!

June 29, 2022

John at the service department did a wonderful job! !!! My truck was done as promised More

by SE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kinton
Jun 30, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Fantastic!! Thanks for this positive review and for highlighting John! He is an important part to our service team! Glad everything was done as promised! Enjoy your evening and come see us again soon!

June 28, 2022

Have bought 2 vehicles from this dealership and have been very satisfied with both of them… have done all my maintenance of both with them also… always very polite and professional More

by FRAZIERW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
Jun 29, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

This is great!! Thank you for your business and trust in us! We always aim to exceed your expectations! Please come see us for any future needs, if its service or buying another ride!! Enjoy your day and we look forward to seeing you again soon!

June 27, 2022

Staff was very professional and friendly. Would recommend to anyone. Thanks for the good service! More

by Taterb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Andrews, John Kinton
Jun 28, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!! Thanks for the positive review! We appreciate your business and your trust in us, and are thankful for your recommendations!! Have a great day and come back to see us soon!

June 24, 2022

They were sincere and caring . Took me home and picked me up when my car was ready. More

by LINDAB2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Carter, Tim Hays, John Kinton
Jun 27, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Glad you found our staff to be so empathetic!! Its our goal to make your visit with us as stress free as possible! Thanks for this positive review! Enjoy your day and we look forward to seeing you again soon!

June 22, 2022

Excellent service! ! Very helpful staff! Experience was tip notch! Salesman and finance people were very friendly, helpful, and very pleasant!! The entire business wa More

by cpeffer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Steven Holdridge
Jun 22, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

AWESOME!!! This review is top notch as well!! So glad we were able to exceed your expectations! Thank you for taking the time to let us know how we did! Enjoy your day and we look forward to seeing you again!

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