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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
Read More
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,009 reviews
July 21, 2020
An amazing buying experience! Well with the 3 hour drive! The staff was truly exceptional at all levels! They were upfront with everything and worked with me as my requests changed during the visit! drive! The staff was truly exceptional at all levels! They were upfront with everything and worked with me as my requests changed during the visit! More
by travis.elong
Verified CustomerEmployees Worked With
Bobby Orr, John Cash, Bobby Wilkins
July 20, 2020
Was a pleasure doing business with Charles Boyd Chevrolet. Sales and finance listened to what I was looking for and made it happen. Thanks again Chevrolet. Sales and finance listened to what I was looking for and made it happen. Thanks again More
by sbandy75
Employees Worked With
Steven Holdridge
July 19, 2020
Had a great time, and purchased a beautiful truck! The staff were very kind, and tried to make the experience as enjoyable as possible. Would definitely recommend to anyone looking for a vehicle. staff were very kind, and tried to make the experience as enjoyable as possible. Would definitely recommend to anyone looking for a vehicle. More
by cccurtisbaseball
Employees Worked With
Diane Asher, Charles Hillard Jr.
July 18, 2020
Love the sales department . Easy to deal with and always nice . I have purchased over 10 vehicles from those guys. Thanks guys! Look forward to buying 10 more. nice . I have purchased over 10 vehicles from those guys. Thanks guys! Look forward to buying 10 more. More
by ORR06
Employees Worked With
Bobby Orr, Tony Crabtree, Charles O'Hara, Bobby Wilkins
July 18, 2020
Very courteous and caring about their customers! Very competitive and competent in their service. They always look out for their customers whether they remain at the facility while services are being per competitive and competent in their service. They always look out for their customers whether they remain at the facility while services are being performed or whether they return them to their home or other destinations while repairs are being completed! More
by ADAVIS30
Employees Worked With
Thomas Mosley, Christy Stainback
July 17, 2020
Excellent service. Competent, personable. One Excellent service. Competent, personable. One suggestion: for people who are waiting and had an appointment, please stay on track with the service i Excellent service. Competent, personable. One suggestion: for people who are waiting and had an appointment, please stay on track with the service in a timely and respectful manner. More
by HunterJL58
Employees Worked With
Jay Andrews
July 17, 2020
Always a pleasure to visit this dealership whether it’s for sales or service. Charles and Russell employ the most professional and friendly personnel and they make everyone comfortable. Tim Hayes and the s for sales or service. Charles and Russell employ the most professional and friendly personnel and they make everyone comfortable. Tim Hayes and the service staff are great! More
by Steve Blackwood
Employees Worked With
Russell Boyd, Tim Hays
July 16, 2020
ok if they will listen to you. This dealership has the WORST sales staff! The sales manager is very rude. He acts as if he is doing you a favor letting you look at the cars for sa This dealership has the WORST sales staff! The sales manager is very rude. He acts as if he is doing you a favor letting you look at the cars for sale. He acts as if he is better than the customer. I will NEVER buy another car from this dealership. More
by TPEEDEN
Employees Worked With
Tim Hays
July 16, 2020
John takes care of me with personal service that I can count on....He makes it easy to get my car serviced and is willing to go the extra mile to make sure that I am happy count on....He makes it easy to get my car serviced and is willing to go the extra mile to make sure that I am happy More
by Lennieb25
Employees Worked With
John Cash
