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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
Read More
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,009 reviews
July 16, 2020
The service with this dealership was excellent. My Appointment was on time and the reps were very friendly and at the same time honoring the protocol of Covid-19. Appointment was on time and the reps were very friendly and at the same time honoring the protocol of Covid-19. More
by brayjacq
Verified CustomerEmployees Worked With
Bobby Wilkins, Christy Stainback, Jay Andrews
July 16, 2020
Not happy with customer service in service department. Did not receive estimate before work completed. Freon charge performed on car that was not necessary. Will not be back for service. At minimum a dis Did not receive estimate before work completed. Freon charge performed on car that was not necessary. Will not be back for service. At minimum a discount should have been given since estimate was not provided or offer of free next oil change or some other incentive. More
by Denden13.rh
Employees Worked With
John Cash, Tim Hays
July 15, 2020
Service department was very thorough, clean and the employees were very courteous. They addressed my service needs as requested. I was pleased with the service received. employees were very courteous. They addressed my service needs as requested. I was pleased with the service received. More
by cmc4life
Employees Worked With
Tim Hays
July 15, 2020
Service The folks at this dealership always take good care of us. The people are friendly and the service is excellent. We will buy our next car from them . The folks at this dealership always take good care of us. The people are friendly and the service is excellent. We will buy our next car from them . More
by GDAVIS007
Employees Worked With
Tim Hays
July 15, 2020
Wonderful experience. Diane got me the best price. Love the entire dealership. Very friendly. Wonderful people. Awesome finance. One stop shop. Diane and Russell really helped me get the car! I am Love the entire dealership. Very friendly. Wonderful people. Awesome finance. One stop shop. Diane and Russell really helped me get the car! I am so excited! More
by Peggysue101
Employees Worked With
Russell Boyd, Diane Asher
July 15, 2020
Great buying experience. Diane was fantastic to work with. Great buying experience at Charles Boyd Chevy. Diane was very knowledgeable on all aspects of each vehicle we drove and specs was a pleasure to work Great buying experience at Charles Boyd Chevy. Diane was very knowledgeable on all aspects of each vehicle we drove and specs was a pleasure to work with. More
by Jwpunc
Employees Worked With
Diane Asher
July 14, 2020
Bobby Orr was absolutely wonderful! He made buying a vehicle easy and hassle free. I feel like I got a good deal and would recommend this dealership! vehicle easy and hassle free. I feel like I got a good deal and would recommend this dealership! More
by lastova54
Employees Worked With
Bobby Orr
July 14, 2020
Absolutely professional. Not pushy at all. They do there best to work with you and make things work out. Steven was great. He spent numerous days back and fourth trying to make things work and taking care o best to work with you and make things work out. Steven was great. He spent numerous days back and fourth trying to make things work and taking care of needs. He has contacted multiple times after just to make sure everything was good to go and no problems. Wonderful sales rep for the company. Every person apart of the company was extremely friendly and welcoming. Best car shopping experience yet More
by Sean
Employees Worked With
Steven Holdridge
July 14, 2020
It was a great experience and Diane was awesome to work with! I will be a long term customer for sure and plan to buy all my vehicles from here in the future! Thanks again! with! I will be a long term customer for sure and plan to buy all my vehicles from here in the future! Thanks again! More
by Chad Brown
Employees Worked With
Russell Boyd, Diane Asher
