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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
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Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,009 reviews
June 29, 2020
All good, very satisfied with all the sales and service needs I have had with the dealership. Charles Hilliard our sales rep and Russell Boyd, sales manager, are a great asset the the dealership, all exper needs I have had with the dealership. Charles Hilliard our sales rep and Russell Boyd, sales manager, are a great asset the the dealership, all experiences with sales and service have been pleasant. More
by WEdmonds3
Verified Customer
June 28, 2020
Charles Boyd's is an awesome and upfront dealership. No hassle and commitment to the customer was great. Very Clean and professional service and showroom. hassle and commitment to the customer was great. Very Clean and professional service and showroom. More
by dshawton
June 28, 2020
Great job. Service department was top notch. I was given an excellent explanation of the problem and what it would take to remedy it. Thanks for the service. Again great job. an excellent explanation of the problem and what it would take to remedy it. Thanks for the service. Again great job. More
by Larry G
Employees Worked With
Tim Hays
June 27, 2020
Awesome service, great people...! Worth every penny...! Thank you all for who you are and what you do...! I will definitely return for additional services. penny...! Thank you all for who you are and what you do...! I will definitely return for additional services. More
by Samuel
Employees Worked With
Tim Hays, Christy Stainback, Jay Andrews
June 27, 2020
Staff is friendly & professional. Explained what they did during service visit. My car was ready when they said it would be. Offered a ride if I needed it. during service visit. My car was ready when they said it would be. Offered a ride if I needed it. More
by cathyccarver
Employees Worked With
Tim Hays
June 27, 2020
We have received excellent service from this dealership for the past five years. Whenever we are in need of service we know that they are only a phone call away. for the past five years. Whenever we are in need of service we know that they are only a phone call away. More
by crudbeaty
June 27, 2020
I was very satisfied with my experience at Charles Boyd Cadillac, they brought the car to me and Mr Moseley was very helpful in explaining the car detail. Cadillac, they brought the car to me and Mr Moseley was very helpful in explaining the car detail. More
by Neals33
Employees Worked With
June 27, 2020
Have been dealing with Boyd's for many years. Appreciate the way Jim in service dept lets me know what needs to be done to my car. Diane was a pleasure to work with. the way Jim in service dept lets me know what needs to be done to my car. Diane was a pleasure to work with. More
by Mac
Employees Worked With
Other Employees :
Brandy, Bobby Orr, Tony Crabtree, Tim Hays, Christy Stainback
June 26, 2020
Steven is a great Salesman, he made us feel comfortable from start to finish. We bought a Buick Enclave and his knowledge of this car probably saved us many months of fumbling with all the features. He too from start to finish. We bought a Buick Enclave and his knowledge of this car probably saved us many months of fumbling with all the features. He took the time to show us how to work everything, and has promised to tell us again when we forget! He made the buying process as easy as I've ever experienced, and I would recommend Steven to anyone looking to buy a car here! More
by dean1028
Employees Worked With
Steven Holdridge
June 25, 2020
Had my 2014 Duramax in for def fault. Second time this year at this dealership. I have 3rd party lifetime warranty. I felt they could have pushed the warranty provided a little more to cover some of the c year at this dealership. I have 3rd party lifetime warranty. I felt they could have pushed the warranty provided a little more to cover some of the costs. Overall very good experience with courteous personnel. Think the issue is resolved. Mechanic was very helpful in explaining issues. More
by arw0661
Employees Worked With
Robbie Briggs, Christy Stainback, Jay Andrews
