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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
Read More
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,009 reviews
May 18, 2020
It was a pleasant experience from introductions as my visit was a drop by just looking for my wife. I brought her by the dealership to meet the folks and we were treated to a great visit. Several options visit was a drop by just looking for my wife. I brought her by the dealership to meet the folks and we were treated to a great visit. Several options were presented and she made her choice of a GMC Terrain and has been happy ever since. More
by IIDLAKE
Verified CustomerEmployees Worked With
Russell Boyd, Diane Asher, Tim Hays
May 15, 2020
Nice Clean Environment, local for us, friendly customer service. Service is correct the first time. Offers discount on most services offered at this location. Awesome service. Service is correct the first time. Offers discount on most services offered at this location. Awesome More
by TINAWILKINS1965
Employees Worked With
Russell Boyd, Thomas Mosley, Tony Crabtree, Charles O'Hara, Tim Hays, Christy Stainback, Jay Andrews
May 15, 2020
Charles Boyd is a fine man to deal with. Everyone at the dealership is so nice and a delight to work with. Place to go dealership is so nice and a delight to work with. Place to go More
by glennfinchsr
Employees Worked With
Bobby Orr, Russell Boyd, Diane Asher, John Cash, Charles O'Hara, Tim Hays, Christy Stainback, Jay Andrews
May 13, 2020
Great dealership to deal with. Picked my car up got it serviced and they returned it to me. They bend over backwards to make you happy. I reccomend them to everybody. serviced and they returned it to me. They bend over backwards to make you happy. I reccomend them to everybody. More
by Hotshot0046
Employees Worked With
John Cash, Tony Crabtree, Tim Hays, Jay Andrews
May 13, 2020
Thomas was very nice, he handed my issue professionally and efficiently. I would definitely recommend him to anyone, he seems to be a real asset and efficiently. I would definitely recommend him to anyone, he seems to be a real asset More
by PRINCESS23847
Employees Worked With
Thomas Mosley
May 11, 2020
They are always willing to help. Tim has always got me in ASAP and worked to find my problem and got it fixed. Everyone there is nice and respectful. I appreciate all they do for me. Keep up the good work in ASAP and worked to find my problem and got it fixed. Everyone there is nice and respectful. I appreciate all they do for me. Keep up the good work Boyds GMC More
by CONNIE10889
Employees Worked With
Tim Hays
May 11, 2020
Regular maintenance visit Whenever you visit there, you get professional, courteous service with all from the receptionist when you arrive, until the last service manager who Whenever you visit there, you get professional, courteous service with all from the receptionist when you arrive, until the last service manager who checks you out. Been a privilege to know the owner and his family since we were students years and years ago. Service managers and technicians are all Top-Flight! Have also bought last several cars there. The Place!! More
by Coach
Employees Worked With
Charles , Russell Boyd, Tim Hays, Jay Andrews
May 11, 2020
Always dependable and very helpful. Excellent service and waiting area. I have been a customer for over 10 years. My Chevrolet vehicles have run great! waiting area. I have been a customer for over 10 years. My Chevrolet vehicles have run great! More
by zjdbc53
Employees Worked With
Tony Crabtree, Tim Hays, Christy Stainback, Jay Andrews
May 09, 2020
Thank you for such great care and service of my 2008 Chevy Suburban. Mr. Tim and Mr. Tony made sure that I was satisfied with my service experience. I'll definitely be back. Chevy Suburban. Mr. Tim and Mr. Tony made sure that I was satisfied with my service experience. I'll definitely be back. More
by Mr. Massenburg
Employees Worked With
Tony Crabtree, Charles O'Hara, Tim Hays
May 08, 2020
Best move I’ve made. I received nothing but the best customer service and got the car I wanted at a very great deal looking forward to doing more business in the near future customer service and got the car I wanted at a very great deal looking forward to doing more business in the near future More
by Macon.lakendra
Employees Worked With
Thomas Mosley, Sam Hampton, Tim Hays, Jay Andrews
