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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
Read More
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,009 reviews
May 07, 2020
New Vehilcle Purchase It has always been an enjoyable, stress free experience when purchasing and servicing vehicles with Charles. If you are looking to be appreciated and It has always been an enjoyable, stress free experience when purchasing and servicing vehicles with Charles. If you are looking to be appreciated and valued as a customer then "look no further. " I want to sincerely send out a Big Thank you" to all of the staff who delivered yet another exceptional customer experience when buying my latest vehicle. A Special Thanks to Diane & All Team Members. More
by hmercer1005
Employees Worked With
Robbie Powell, Bobby Orr, Diane Asher, John Cash
Verified CustomerMay 06, 2020
Always looked out for me! Outstanding service guarantee! They are kind nice polite & show good character. I have been going to Charles Boyd’s Cadillac for years and never had a problem that couldn’t be work They are kind nice polite & show good character. I have been going to Charles Boyd’s Cadillac for years and never had a problem that couldn’t be worked out More
by Mrelect07
Employees Worked With
Tim Hays, Jay Andrews
May 06, 2020
I enjoy my visit to Charles Boyd GMC in Henderson. I was there for a oil change/service appointment with my GMC truck for the first time. These folks treated me like I bought it there. Excellent service fas there for a oil change/service appointment with my GMC truck for the first time. These folks treated me like I bought it there. Excellent service fast but thorough and courteous. I will be back Charlie Virginia More
by Charles.beach
Employees Worked With
Tony Crabtree, Tim Hays, Christy Stainback, Jay Andrews
May 05, 2020
The tire price match guarantee was as advertised and simple. They even assisted by filing my rebate claim on line at checkout and getting me another $60 from the manufacturer! Excellent service! simple. They even assisted by filing my rebate claim on line at checkout and getting me another $60 from the manufacturer! Excellent service! More
by jerry
Employees Worked With
Eddie Ellington , Tony Crabtree, Tim Hays
May 04, 2020
I give this dealership an excellent rating because they are knowledgeable and honest. I set the appointment and the work or service is completed without issue. are knowledgeable and honest. I set the appointment and the work or service is completed without issue. More
by KELLYBRU
Employees Worked With
Tim Hays, Jay Andrews
April 27, 2020
Very professional, helpful, solved problem with our Suburban that got stranded on drive to NY. Beautiful dealership with clean showroom and service areas. Would highly recommend! Suburban that got stranded on drive to NY. Beautiful dealership with clean showroom and service areas. Would highly recommend! More
by Joyce Petersen
Employees Worked With
Tony Crabtree, Charles O'Hara, Tim Hays, Christy Stainback, Jay Andrews
April 27, 2020
Communication about my car maintenance needs were not clear. When I came in I was told my rotors needed to be shaved. I spent about $300 for this repair. About two weeks later I felt the same vibration t clear. When I came in I was told my rotors needed to be shaved. I spent about $300 for this repair. About two weeks later I felt the same vibration that I felt when I took my car in the first time, meaning the problem was not fixed. I called to make them aware and bought my car back in shortly after the phone call (a week or two). When I bought my car back to Cadillac they charged me $600 because they said I needed new rotors. The only thing the manager took of was a little over a hundred dollars. I was not satisfied with the results! Cadillac GOT OVER! More
by Ayeshahawkins08
Employees Worked With
Christy
April 26, 2020
Friendly, approachable, no pressure sales experience. Would recommend anyone interested in a new or used to buy from this dealership. We had a wonderful visit. Would recommend anyone interested in a new or used to buy from this dealership. We had a wonderful visit. More
by yng2003
Employees Worked With
Finance as well , John Cash
