Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Always looked out for me! Outstanding service guarantee! They are kind nice polite & show good character. I have been going to Charles Boyd’s Cadillac for years and never had a problem that couldn’t be work They are kind nice polite & show good character. I have been going to Charles Boyd’s Cadillac for years and never had a problem that couldn’t be worked out More

I enjoy my visit to Charles Boyd GMC in Henderson. I was there for a oil change/service appointment with my GMC truck for the first time. These folks treated me like I bought it there. Excellent service fas there for a oil change/service appointment with my GMC truck for the first time. These folks treated me like I bought it there. Excellent service fast but thorough and courteous. I will be back Charlie Virginia More

The tire price match guarantee was as advertised and simple. They even assisted by filing my rebate claim on line at checkout and getting me another $60 from the manufacturer! Excellent service! simple. They even assisted by filing my rebate claim on line at checkout and getting me another $60 from the manufacturer! Excellent service! More

I give this dealership an excellent rating because they are knowledgeable and honest. I set the appointment and the work or service is completed without issue. are knowledgeable and honest. I set the appointment and the work or service is completed without issue. More

The best service in town/ went in for oil change found out one tire needed replaced/ purchase all four with no hassle/ and save me out one tire needed replaced/ purchase all four with no hassle/ and save me More

Very professional, helpful, solved problem with our Suburban that got stranded on drive to NY. Beautiful dealership with clean showroom and service areas. Would highly recommend! Suburban that got stranded on drive to NY. Beautiful dealership with clean showroom and service areas. Would highly recommend! More

Communication about my car maintenance needs were not clear. When I came in I was told my rotors needed to be shaved. I spent about $300 for this repair. About two weeks later I felt the same vibration t clear. When I came in I was told my rotors needed to be shaved. I spent about $300 for this repair. About two weeks later I felt the same vibration that I felt when I took my car in the first time, meaning the problem was not fixed. I called to make them aware and bought my car back in shortly after the phone call (a week or two). When I bought my car back to Cadillac they charged me $600 because they said I needed new rotors. The only thing the manager took of was a little over a hundred dollars. I was not satisfied with the results! Cadillac GOT OVER! More

Friendly, approachable, no pressure sales experience. Would recommend anyone interested in a new or used to buy from this dealership. We had a wonderful visit. Would recommend anyone interested in a new or used to buy from this dealership. We had a wonderful visit. More