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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
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Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,009 reviews
April 23, 2020
The best car buying experience I have ever had !! John was fast and effective in getting me the suv I wanted. I would recommend John and Charles Boyd dealership to anyone and will be back when it comes ti was fast and effective in getting me the suv I wanted. I would recommend John and Charles Boyd dealership to anyone and will be back when it comes time for my next car !!! Thank you !!!! More
by hmanford
Employees Worked With
John Cash
April 23, 2020
I just had my oil and tires serviced. It was done fast and returned while I waited. The people were very nice for a morning shift. Thk you and returned while I waited. The people were very nice for a morning shift. Thk you More
by TEACHU2LOVE
Verified CustomerEmployees Worked With
Mitchell J Allen, Thomas Mosley
April 23, 2020
I give Charles Boyd Chevrolet of Henderson 5 Stars. A wonderful group of people. I recommend everyone to buy and have their service done there. My hat off to them. Great job. Everyone is extremely nice. wonderful group of people. I recommend everyone to buy and have their service done there. My hat off to them. Great job. Everyone is extremely nice. More
by WHITTEMORE62
Employees Worked With
Tim Hays
April 22, 2020
I have been coming there for years. Great Service always. I have bought 2 vehicles from Charles Boyd in Henderson. Thank you for being there. Thanks Tim & Christy. I have bought 2 vehicles from Charles Boyd in Henderson. Thank you for being there. Thanks Tim & Christy. More
by sarasangel_99
Employees Worked With
Heather, Tony Crabtree, Tim Hays, Christy Stainback, Jay Andrews
April 21, 2020
Very professional service. John Cash goes out of his way to take care of car needs and accommodating owner. Service department keeps me well informed of issues. to take care of car needs and accommodating owner. Service department keeps me well informed of issues. More
by MDDANIEL
Employees Worked With
John Cash, Tony Crabtree
April 21, 2020
A very professional service staff and service department! I had my 2019 GMC Sierra 1500 pickup truck serviced for the first since I have owned the truck. I had my 2019 GMC Sierra 1500 pickup truck serviced for the first since I have owned the truck. More
by Danny Wilkerson
Employees Worked With
Tony Crabtree, Tim Hays, Jay Andrews
April 20, 2020
Always very kind and helpful when calling for an appointment for service or just advice. They service two cars for me and I am always very pleased with the service. My Equinox had to be towed in d appointment for service or just advice. They service two cars for me and I am always very pleased with the service. My Equinox had to be towed in due to a battery negative post that couldn’t be disconnected here. The service Dept changed out the battery immediately after the car arrived and called me within 30 minutes to advise me car was ready. Great Service! Thank you Charles Boyd Chevrolet Employees! More
by smclendon18
Employees Worked With
Tony Crabtree, Tim Hays, Christy Stainback, Jay Andrews
April 17, 2020
My purchase was very smooth and my salesman and the general manager were both great to work with. It was like buying a vehicle from friends. general manager were both great to work with. It was like buying a vehicle from friends. More
by Chad
Employees Worked With
Russell Boyd, Charles Hillard Jr.
April 15, 2020
Service was timely and thorough. Tim always goes over any issues and let’s me know what is important to take immediate action on and what could wait until the next service. issues and let’s me know what is important to take immediate action on and what could wait until the next service. More
by BROWNWSML
Employees Worked With
Tim Hays, Jay Andrews
April 14, 2020
Owner was great.We ordered a truck and due to closings from Covid 19 it was not in production .he found me another one and honored the price so I could get the much needed vehicle .i will purchase from hi from Covid 19 it was not in production .he found me another one and honored the price so I could get the much needed vehicle .i will purchase from him again and do all my service and vehicle needs with Brian Boyd and his deskership More
by JARNOLD730
Employees Worked With
Bobby Orr
