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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

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1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac? Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience. WHY CHOOSE CHARLES BOYD of HENDERSON? Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience. Sales Department: •Transparent Purchase and Ownership Process •Professional and Certified Staff Focused on your wants and needs •Particular Reconditioning and Service Process on every Pre-Owned Vehicles •World Class Facility with Comfort and Conveniences all built for you to enjoy •Get a fair price up front without spending hours negotiating for it •Flexible Finance Options that are presented upfront •Vehicle Service Agreement Options that fit your car and you driving needs •We will buy your car even if you chose not to buy ours •Accessorize your vehicle to fit your personality and style unique to you •A Complete Total Inventory of New, Company and Pre-Owned Vehicles •We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars •Shop Chevrolet Cadillac Buick and GMCs all in one place •Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles •Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners •Nationally Recognized Top Rated Customer Service Index Scores •A Second to None Team of People That Make This All Possible Service and Parts Department: •Designed to Value Your Time •New Facility built around Customer Comfort and Convenience •Enclosed Service Drive to keep you out of weather incumbencies •Courtesy Transportation Program and Vehicle Shuttle Service •Complimentary Multi-Point Inspection with every Service Visit •Complimentary Alignment Check •Accessorize your vehicle to fit your personality and style unique to you •An available Certified Technology Expert to answer and work one on one with you and your vehicle •A Designated Service Appointment Coordinator •A Designated Service Drive Greeter •A Personal Service Consultant that will present and prioritize and recommended services needed •Nationally Recognized To Rated Customer Service Index Scores • Certified and Trained Service Staff focused on you and your vehicle needs • ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle •Shop Tours Available upon Request • Communication, Efficiency and Quality Control Focus
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250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

June 22, 2022

All smiles. ... friendly very helpful showings you waiting area... relax until vehicle ready.. keeping you information on your car More

by lucillenicholas92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kinton
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Jun 22, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests! Please come see us for any future needs!

Jun 23, 2022 -

lucillenicholas92 responded

Good caring and honest team to do business with

June 20, 2022

Service department was very professional and thorough. I was able to get quick service on my Yukon More

by ddittmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kinton
Report | Print
Jun 22, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Glad they got you taken care of in a timely manner and you found our service team to be so friendly! We aim to make your visit here as pleasant as possible! Thanks for leaving us this positive review and we look forward to seeing you again!

June 17, 2022

Best service department I have ever experienced in over 40 years. I was constantly updated regarding status of repairs and costs More

by rwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Carter
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Jun 22, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Fantastic! So glad we were able to exceed your expectations! This is exactly what we aim for! Thank you so much for taking the time to leave us this great review!

June 14, 2022

Execellent sales lady Miss Diane we received great service from start to finish thanks everyone More

by ladynewyear20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Diane Asher
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Jun 14, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for taking the time to leave us this great review and we'd have to agree, Diane is awesome! We appreciate your business, come back and see us soon!

June 11, 2022

Competent friendly staff. Consistently accurate, timely service. Will accommodate my requests for schedule changes without hesitation. More

by ESCHENFP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Boyd
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Jun 13, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We aim to make your trip here as stress-free as possible! So glad you found everyone to be friendly and work got done in a timely manner! Enjoy your day and come back to see us soon!

June 08, 2022

Great experience with salesperson Charles Hilliard he is FANTASTIC!!! Service department is also Great. This is my number 1 dealersip!!! More

by CINDY71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Charles Hillard Jr.
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Jun 08, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

AWESOME review!!! This is exactly what we aim for! To Please & Exceed! And make everything as stress-free as possible! Thanks for taking the time to leave a review and for highlighting Charles! We'd have to say he is a major key part to our awesome sales team! So glad your experience with him was a great one! Enjoy your day and we look forward to seeing you again!!

June 08, 2022

Agent Tim provided a great service. Like everything else the cost has gone up however I was pleased. More

by PASTORLENNYF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, Charles O'Hara, Tim Hays, Meagan Harris
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June 08, 2022

Prompt and superior service. Pleasant and friendly personnel. Comfortable, clean waiting area. All around very satisfactory experience. More

by MCHARRIS627
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Report | Print
Jun 09, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests! Please come see us for any future needs!

June 07, 2022

Very considerate to the point did a great job and on time I would recommend them anytime More

by buckfuller46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cash
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Jun 08, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Fantastic!! We love getting positive reviews like this! Thank you for taking the time to leave it! Enjoy your day and we look forward to seeing you again soon!

June 06, 2022

Professional and knowledgeable staff. Very clean Service Department. Provided me with a reasonable quote for tires. More

by CANDY.FUDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Report | Print
Jun 07, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests! Please come see us for any future needs!

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