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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
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Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,009 reviews
April 08, 2020
Great experiencing purchasing a used car I worked with Nicole, who was great in helping me buy a used car. She was knowledgable, and made the entire process very easy for me. I worked with Nicole, who was great in helping me buy a used car. She was knowledgable, and made the entire process very easy for me. More
by bcfric
Employees Worked With
John Cash, Nicole Gladd
April 07, 2020
Great Experience My wife and I had a great experience at Charles Boyd of Henderson. Steven and the team got us in and out of the dealership quickly, and did an excell My wife and I had a great experience at Charles Boyd of Henderson. Steven and the team got us in and out of the dealership quickly, and did an excellent job of making us feel at ease while we were waiting. I will happily recommend Steven and the Charles Boyd team to anyone looking to purchase a vehicle in the future. Thanks again! JW More
by Jarrod W
Employees Worked With
Steven Holdridge
Verified CustomerApril 01, 2020
Great Customer Service Love this dealership! No pressure to buy and was able to get a deal on a great vehicle. Couldn't ask for better service. Everyone there was friendly a Love this dealership! No pressure to buy and was able to get a deal on a great vehicle. Couldn't ask for better service. Everyone there was friendly and the ease of this experience far outweighed previous experiences I had at other dealerships. More
by yellowrose65
Employees Worked With
Bobby Wilkins
April 01, 2020
Great place to shop for new or used. Service department is very good also. Go get you a new car Owner and all of staff are wonderful is very good also. Go get you a new car Owner and all of staff are wonderful More
by CERTIFIEDELECTRIC
Employees Worked With
Charles Boyd (owner) 6 stars, Russell Boyd, John Cash, Tony Crabtree, Tim Hays
April 01, 2020
I have been buying cars from Charles Boyd since 1988! Always had excellent service from sales as well as repairs. They are very accommodating to their customers. Always had excellent service from sales as well as repairs. They are very accommodating to their customers. More
by Erltimes
Employees Worked With
Bobby Orr, Christy Stainback
March 31, 2020
Ease of purchase and process I purchased a used car from Charles Boyd. I couldn't ask for a better experience. I found the car online and asked all the relevant questions about I purchased a used car from Charles Boyd. I couldn't ask for a better experience. I found the car online and asked all the relevant questions about the car and history via email. The team was quick to reply and delivered on every question I had. No haggling, they provided a good price upfront. They offered to deliver to my home which was another very pleasant experience. I can't say enough good things about this purchase. It truly was easy and no stress. i very rarely take time to fill out a survey, but these folks deserve the write up! More
by ButtersMom
Employees Worked With
John Cash, Steven Holdridge
March 31, 2020
Had a lil issue with fuel leak on corvette and Tim & his crew took care of everything. Over all very professional experience and they cleaned my beast right up! crew took care of everything. Over all very professional experience and they cleaned my beast right up! More
by Britt Sams
Employees Worked With
Tim Hays, Jay Andrews
March 27, 2020
Bald cars for 25 years all over and always got good service especially never having to take the car back for the same situation where the same service they fixed it the first time and that’s important service especially never having to take the car back for the same situation where the same service they fixed it the first time and that’s important More
by GEORGEEDWILL
Employees Worked With
Russell Boyd, Charles Hillard Jr., Charles O'Hara, Tim Hays
March 27, 2020
Excellent service in sales and finance My visit was a pleasurable when i visited for a new car. The sales person was knowledgeable about the car i was looking at to buy. My visit was a pleasurable when i visited for a new car. The sales person was knowledgeable about the car i was looking at to buy. More
by Andyph
Employees Worked With
Bobby Orr, Diane Asher
