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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
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Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,009 reviews
March 25, 2020
excellent customer service I bought a new car today. I was so impressed with the customer service that I received. I even had the owner of the dealer tell me thank you for purch I bought a new car today. I was so impressed with the customer service that I received. I even had the owner of the dealer tell me thank you for purchasing my car there! My salesman was Bobby Wilkins. He made buying my car a pleasant experience. I'm truly a satisfied customer! More
by donna fowler
Employees Worked With
Bobby Orr, Bobby Wilkins
March 20, 2020
The service person went above and beyond to make sure I was happy with the outcome. They were very polite and friendly. I was greeted with a smile. was happy with the outcome. They were very polite and friendly. I was greeted with a smile. More
by Deloreslewis97
Verified CustomerEmployees Worked With
Tim Hays
March 19, 2020
Great dealership and service dept. staffare Great dealership and service dept. staff are excellent!!!!!!! Will definitely come back again and again . Last 2 vechikrs purchased from Chevrolet of Great dealership and service dept. staff are excellent!!!!!!! Will definitely come back again and again . Last 2 vechikrs purchased from Chevrolet of Henderson Everyone from owner on done pleasant to work with !!!! More
by JIMMYNJAP
Employees Worked With
Tim Hays, Christy Stainback
March 18, 2020
It is the best people at the best dealership ever! They are very professional, very knowledgeable, and care so much for their customers. They are also very honest! are very professional, very knowledgeable, and care so much for their customers. They are also very honest! More
by MACKRCHOPLIN
Employees Worked With
Bobby Orr, Russell Boyd, Tony Crabtree, Sam Hampton, Tim Hays, Christy Stainback, Jay Andrews
March 12, 2020
Both Tim and Christy are a pleasure to work with. I I always receive exceptional service when I come here. Both Tim and Christy are a pleasure to work with. I leave feeling confident that my car is in t I always receive exceptional service when I come here. Both Tim and Christy are a pleasure to work with. I leave feeling confident that my car is in the best condition possible which is comforting. I highly recommend. More
by nfleming_87
Employees Worked With
Tim Hays, Christy Stainback
March 10, 2020
They were the absolute best! I’m so happy I chose to my purchase my car from you all! Thank you!!! I drove all the way from Greensboro, NC just to get my car!! purchase my car from you all! Thank you!!! I drove all the way from Greensboro, NC just to get my car!! More
by mtiana97
Employees Worked With
Thomas Mosley
March 09, 2020
I would have to say this was the best car buying experience I have ever had!!! We were in and out in 2 hours!!! Nicole was super nice and made it a fun purchase!! Super excited about my new and bigg experience I have ever had!!! We were in and out in 2 hours!!! Nicole was super nice and made it a fun purchase!! Super excited about my new and bigger ride!!! More
by hkidd
Employees Worked With
Nicole Gladd
March 05, 2020
Charles Boyd staff are professional and courteous. They actually care about their customers. Couldn’t be happier with them. From Mr. Boyd himself to Kristy in service, everyone has very helpful. actually care about their customers. Couldn’t be happier with them. From Mr. Boyd himself to Kristy in service, everyone has very helpful. More
by SLMHITE44
Employees Worked With
Thomas Mosley, Christy Stainback
