Back

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

not yet
rated
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac? Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience. WHY CHOOSE CHARLES BOYD of HENDERSON? Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience. Sales Department: •Transparent Purchase and Ownership Process •Professional and Certified Staff Focused on your wants and needs •Particular Reconditioning and Service Process on every Pre-Owned Vehicles •World Class Facility with Comfort and Conveniences all built for you to enjoy •Get a fair price up front without spending hours negotiating for it •Flexible Finance Options that are presented upfront •Vehicle Service Agreement Options that fit your car and you driving needs •We will buy your car even if you chose not to buy ours •Accessorize your vehicle to fit your personality and style unique to you •A Complete Total Inventory of New, Company and Pre-Owned Vehicles •We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars •Shop Chevrolet Cadillac Buick and GMCs all in one place •Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles •Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners •Nationally Recognized Top Rated Customer Service Index Scores •A Second to None Team of People That Make This All Possible Service and Parts Department: •Designed to Value Your Time •New Facility built around Customer Comfort and Convenience •Enclosed Service Drive to keep you out of weather incumbencies •Courtesy Transportation Program and Vehicle Shuttle Service •Complimentary Multi-Point Inspection with every Service Visit •Complimentary Alignment Check •Accessorize your vehicle to fit your personality and style unique to you •An available Certified Technology Expert to answer and work one on one with you and your vehicle •A Designated Service Appointment Coordinator •A Designated Service Drive Greeter •A Personal Service Consultant that will present and prioritize and recommended services needed •Nationally Recognized To Rated Customer Service Index Scores • Certified and Trained Service Staff focused on you and your vehicle needs • ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle •Shop Tours Available upon Request • Communication, Efficiency and Quality Control Focus
Contact Dealership

250 Ruin Creek Rd

Henderson, NC

27536

Directions

By Type

Showing 1,009 reviews

March 04, 2020

First time here and it was such a pleasant experience. Couldn't have asked for a nicer guy than Steven. Knowledgeable & efficient. Everyone was nice. More

by overton374
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, Steven Holdridge
Apr 13, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you for highlighting our team members! We're glad that you found our staff professional and helpful and we look forward to assisting you in the future for any of your vehicle needs!

March 03, 2020

I bought my car from there. Get oil changed. Always willing to assist me with the needs of my car. Love how I'm welcomed More

by cjbetts10
Recommend Dealer
Yes
Employees Worked With
The young lady at the front desk! , Bobby Wilkins
Apr 13, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you for your kind words! We look forward to you next visit!!

February 27, 2020

Service was great, the staff was friendly, work done great and reasonable time. While waiting for service to be done had tv and vending machine was near and coffee and drink machine if wanted More

by Drucilla Bullock
Recommend Dealer
Yes
Employees Worked With
Diane Asher, John Cash, Charles Hillard Jr., Thomas Mosley, Fredy Picaz, Steven Holdridge
Feb 29, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank You So Much for the 5 Stars and kind remarks!

February 27, 2020

The service department went the extra mile to search for the problem I was having with the HVAC system in my 2016 Chevy Colorado pickup. More

by kirkbbell
Recommend Dealer
Yes
Employees Worked With
Tim Hays, Christy Stainback
Feb 29, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank You! We appreciate your business and trust in our team!

February 21, 2020

Have been dealing with Charles Boyd since 1988. The sales people and service department are always very courteous and willing to go above and beyond to satisfy their customers More

by Erltimes
Recommend Dealer
Yes
Employees Worked With
Tim Hays, Christy Stainback, Jay Andrews
Apr 13, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you for your continued business and positive highlights! We look forward to your next visit!!

February 19, 2020

An awesome company with highly motivated people to help you as soon as you walk in. They are very knowledgeable, curtious, to help see that you are taken care of. More

by Bobbypowell
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Tim Hays, Christy Stainback, Jay Andrews
Apr 13, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Wow! Thank you for your positive highlights - we're always glad to hear from our customers - our team works hard and cares for our family of customers! We look forward to your next visit!!

February 18, 2020

Mike Allen was awesome. Got me in and out and all my issues handled. Will definitely be back. Charles Boyd Cadillac will be my new dealership. More

by Susanne
Recommend Dealer
Yes
Employees Worked With
Mike Allen
Apr 13, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for highlighting our team member! We're glad you had a positive and convenient experience and we look forward to your next visit!!

February 18, 2020

My wife and I had a very good experience at Boyd Chevrolet. The salesman was very nice and so was the manager and owner. They gave us a great deal and I would certainly go back if I needed another More

by jawithers
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Fredy Picaz
Apr 13, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're glad to hear about your positive experience with our team! Please don't hesitate to reach out if there is anything more we can do for you and congratulations!!

February 17, 2020

Tim Hays is the best to deal with. Always professional and helpful. Even if I only have a question, he answers with no hesitation. Never lost him or Christy! More

by BWBOBBITT
Recommend Dealer
Yes
Employees Worked With
Tim Hays, Christy Stainback
Apr 13, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for the stellar team member highlights! We thank you for your continued business and we look forward to your next visit!!

February 17, 2020

Excellent experience in buying a new car! Everyone was very patient and very helpful and pleasant! Salesman was not pushy and demanding; he waited patiently and provided answers to all my q More

by cpeffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Holdridge
Apr 13, 2020 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're so glad to hear about your positive experience with our Sales team! We hope to continue that same professional experience with you moving forward, please don't hesitate to reach out if we can do anything more!!

...
72
...