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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
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Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,009 reviews
Verified Customer
February 13, 2020
Great help with everything. Very clean dealership and the service staff were super friendly. Helped me get my vehicle dropped off even though they were short staffed. service staff were super friendly. Helped me get my vehicle dropped off even though they were short staffed. More
by Greg
Employees Worked With
Tim Hays
February 11, 2020
The service advisor was an absolute joy to work with. The customer lounge was very comfortable and the snacks offered were delicious. Everything was done in a timely and efficient manner. The customer lounge was very comfortable and the snacks offered were delicious. Everything was done in a timely and efficient manner. More
by tttswoodlief
Employees Worked With
Brandy Carter, Christy Stainback
February 07, 2020
This dealership is a good place to go for whatever needs you have.The people are friendly and they let the customer know that they are important you have.The people are friendly and they let the customer know that they are important More
by Wtleonard121
Employees Worked With
John Cash, Tim Hays
February 04, 2020
Our experience there was too notch. From the dealers to the mechanics. The crew helped us move carseats from the old car to the new one. They are all so kind and generous with their time. We felt like fa the mechanics. The crew helped us move carseats from the old car to the new one. They are all so kind and generous with their time. We felt like family and never felt pushed or rushed. We are very grateful for their knowledge and patience! Great experience More
by heelpackhouse
Employees Worked With
Tim, Bobby Orr, Charles Hillard Jr.
February 03, 2020
I had a recall fixed and the service was great. Everyone was super friendly and it was completed in a timely manner. I would highly recommend them ! was super friendly and it was completed in a timely manner. I would highly recommend them ! More
by Brittany.edmonds
Employees Worked With
Christy Stainback
February 01, 2020
Great experience! Steven was very helpful and made me feel comfortable purchasing my vehicle. I will definitely come back to Charles Boyd in the future! feel comfortable purchasing my vehicle. I will definitely come back to Charles Boyd in the future! More
by adamparker29
Employees Worked With
Russell Boyd, Steven Holdridge
February 01, 2020
Great job by all, Tim in service went the extra mile and my wife and I really appreciated it. We will continue to always service our vehicles here. my wife and I really appreciated it. We will continue to always service our vehicles here. More
by John
Employees Worked With
Charles O'Hara, Tim Hays
January 29, 2020
Extremely pleased with everyone's caring, efficient attitude Excellent place to do business that offers a very secure feeling in making major life purchases. Great group to work with and they all really care ab Excellent place to do business that offers a very secure feeling in making major life purchases. Great group to work with and they all really care about your satisfaction. More
by rhays0
Employees Worked With
Bobby Orr, Charles Hillard Jr., Tim Hays
January 29, 2020
My visit was great as usual!! Good people new what needed be done getting veh from lease at GMAC. John cash & Bobby Orr new what I needed being done. I always have a great experience at this Dealership!!!!! be done getting veh from lease at GMAC. John cash & Bobby Orr new what I needed being done. I always have a great experience at this Dealership!!!!! More
by harleyrider777777
Employees Worked With
Bobby Orr, John Cash
