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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
Read More
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,009 reviews
January 04, 2020
Received great friendly personal service. We didn’t feel rushed or pressured. All follow up items were done as promised. It was one of the best vehicle buying experiences we have had. rushed or pressured. All follow up items were done as promised. It was one of the best vehicle buying experiences we have had. More
by Li03lew
Employees Worked With
Barry Wood, Bobby Orr, Diane Asher
December 31, 2019
BOYD Experience My experience with BOYD and its representative, particularly, Mark Brown made my purchase one with confidence and satisfaction.. I would recommend th My experience with BOYD and its representative, particularly, Mark Brown made my purchase one with confidence and satisfaction.. I would recommend this dealership highly to anyone. More
by rfrancisb
Employees Worked With
MARK BROWN
December 20, 2019
Worst experience ever after 3 months car stop cranking with only 10k miles on basically new car. And didn’t mentioned the car been having same problems I was having with 1st owner. Didn’t try to help none with only 10k miles on basically new car. And didn’t mentioned the car been having same problems I was having with 1st owner. Didn’t try to help none once I mentioned the problems More
by skyizlmt87
Employees Worked With
Steven Holdridge
December 19, 2019
Easy way to change your oil buy a new car! Great people to work with! This is my first purchase from Boyd Chevrolet! Great small town dealership with a lot of pride from there employees! Keep Great people to work with! This is my first purchase from Boyd Chevrolet! Great small town dealership with a lot of pride from there employees! Keep up the good work on what you do from service to sales! Thanks for helping me get my dream car. 2019 Corvette More
by lucky11
Employees Worked With
Christy Stainback, Steven Holdridge
December 19, 2019
Quick, Easy and NO Pressure Our experience with Charles Boyd was quick and painless. I am not a fan of the traditional "car salesman" type (as I know many people are not) so goin Our experience with Charles Boyd was quick and painless. I am not a fan of the traditional "car salesman" type (as I know many people are not) so going to a dealership is normally a painful experience for us. Steven and the team and Charles Boyd allowed us to compare vehicles, answered all of our questions and handled all of our concerns. They even played with my very energetic 4 year old, who now calls Charles Boyd, "his car place". More
by acuda
Employees Worked With
Steven Holdridge
December 13, 2019
Great experience! I was very pleased with the attention given to me. I wasn’t sure what I wanted and was given the opportunity to try each of the vehicles that I had in I was very pleased with the attention given to me. I wasn’t sure what I wanted and was given the opportunity to try each of the vehicles that I had in mind. The process of buying the vehicle I decided on went smoothly. Everyone was friendly and helpful especially Stephen our salesman. More
by bdavis918
Employees Worked With
Steven Holdridge
December 09, 2019
Great It was a great experience and pleased with how everything went. Very satisfied with our purchase. We would definitely deal again at this location. Su It was a great experience and pleased with how everything went. Very satisfied with our purchase. We would definitely deal again at this location. Super More
by maineone04410
Employees Worked With
Steven Holdridge
November 30, 2019
Our sales person Diane was very friendly and helpful. She was able to get us into the truck that we wanted. So far, her and everyone else there have been a pleasure to deal with. Hopefully the service depart was able to get us into the truck that we wanted. So far, her and everyone else there have been a pleasure to deal with. Hopefully the service department will be just as easy to deal with we bring our truck in this week for some upgrades. More
by Dukecook1963
Employees Worked With
Diane Asher
November 25, 2019
Excellent Experience! We recently purchased a Chevy Tahoe from Charles and we have been thrilled with it! He was helpful and answered all of our questions--he made us feel We recently purchased a Chevy Tahoe from Charles and we have been thrilled with it! He was helpful and answered all of our questions--he made us feel comfortable right away! It took us a couple of days to make a decision and we never felt pressured. Everyone there was very professional! So glad we stopped by to take a look! Charles, Bobby, and Robbie were GREAT to work with! More
by DRR2019
Employees Worked With
Robbie Powell, Bobby Orr, Charles Hillard Jr.
November 11, 2019
Combat Veteran (OEF) Gets Heros Welcome, Great Deal & Car Searching months for not just great car & great deal but a great experience, I found that in Diane Asher & John Cash, they are BEST ever!!! Searching months for not just great car & great deal but a great experience, I found that in Diane Asher & John Cash, they are BEST ever!!! More
by goodnow51
Employees Worked With
Diane Asher, John Cash
