Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
Read More
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,009 reviews
November 11, 2019
Charles Boyd of Henderson Is The Way To Go! Stephen was a great Car Consultant to work with. A couple of weeks ago he helped my mom get a great vehicle and he did the same for me. I was very hes Stephen was a great Car Consultant to work with. A couple of weeks ago he helped my mom get a great vehicle and he did the same for me. I was very hesitant in making such a big decision for my first new car, but I was given time and comfort from him and other members of the Charles Boyd Family that this was the right decision for me. I highly recommend! More
by alyricac
Employees Worked With
Steven Holdridge
November 07, 2019
I recommend this seller to all buyers The rating would be equal to a 5 star rating . All staff were very knowledgeable in there field. The total surroundings has a good feeling when you The rating would be equal to a 5 star rating . All staff were very knowledgeable in there field. The total surroundings has a good feeling when you enter the showroom. More
by robertwithey05
Employees Worked With
Bobby Orr, Russell Boyd, Diane Asher, Sam Hampton
November 05, 2019
We got an unrepairable flat tire and stopped at Charles Boyd Chevrolet to try to find replacement tire for our Audi suv. Nobody within 30 miles had the tire we needed. We were about to be towed to nearest Boyd Chevrolet to try to find replacement tire for our Audi suv. Nobody within 30 miles had the tire we needed. We were about to be towed to nearest Audi dealership when wife decided to have the tire delivered to us via Uber. Was drastically faster. Dealership and service personnel were WONDERFUL throughout the process and replaced our tire. Our car blocked their service bay for several hours. Very dog and person friendly More
by Dave W
Employees Worked With
Chuck Ranes, Christy Stainback, Jay Andrews
October 31, 2019
Great Experience My husband and I contacted Charles Boyd about a new car. Charles Hillard was very helpful. He worked with us and even did research and find/showed u My husband and I contacted Charles Boyd about a new car. Charles Hillard was very helpful. He worked with us and even did research and find/showed us cars that had better deals. We will be returning. :) More
by kaleel
Employees Worked With
Charles Hillard Jr.
October 31, 2019
Very good pricing This dealership goes above and beyond to help me. I work in the area and they help me get my car during working hours. Very nice dealership, very ve This dealership goes above and beyond to help me. I work in the area and they help me get my car during working hours. Very nice dealership, very very clean. I work with Russell and Diane. Always willing to help me with my car. I love my Cadillac. I would highly recommend this dealership More
by ilovemycar660
Employees Worked With
Russell Boyd, Diane Asher
October 31, 2019
Diane Asher was so extremely helpful, knowledgeable and attentive to my every need in finding the absolute best vehicle at such an amazing deal. Diane made our entire experience so easy and perfect that I attentive to my every need in finding the absolute best vehicle at such an amazing deal. Diane made our entire experience so easy and perfect that I would recommend Charles Boyd Chevrolet in Henderson to all my friends. More
by Magicjeff
Employees Worked With
Diane Asher
October 31, 2019
Salesperson: Fredy Picaz Fredy made me feel comfortable at the dealership without feeling no type of pressure of purchasing a car right away. Fredy has made sure to take the t Fredy made me feel comfortable at the dealership without feeling no type of pressure of purchasing a car right away. Fredy has made sure to take the time from his day to get to know me and my likes and dislikes of a vehicle, which helped a lot to determine the best vehicle suited for my needs. He is very good at his job and professional, had a great time at the dealership definitely recommend to visit Fredy especially if you speak Spanish as well! More
by ADiaz05
Employees Worked With
Fredy Picaz
October 30, 2019
Wonderful car buying experience - Super experience, excellent pricing, Second vehicle i have bought here. I highly recommend Diane Asher. Treated with respect. Great selecti Super experience, excellent pricing, Second vehicle i have bought here. I highly recommend Diane Asher. Treated with respect. Great selection. Low mileage vehicle. Excellent financing. Better rate than what my bank got me. More
by Larry
Employees Worked With
Russell Boyd, Diane Asher
October 30, 2019
Great experience Fredy assisted me with outstanding customer service and made sure I was well taken care of. He made sure I found the perfect car that well suited me. Fredy assisted me with outstanding customer service and made sure I was well taken care of. He made sure I found the perfect car that well suited me. Will definitely recommend Charles Boyd to all my family & friends. More
by April Johnson
Employees Worked With
Fredy Picaz
October 30, 2019
Amazing service I had great experience working with Fredy Picaz, he was extremely helpful in providing exactly what I needed and what I was looking for, a profession I had great experience working with Fredy Picaz, he was extremely helpful in providing exactly what I needed and what I was looking for, a professional salesman, he followed up with any issues we might have after the purchase. He took his time to work with me to get me exactly what I was looking for. I will definitely advise all my friends and family to look for your dealership Charles Boyd Of Henderson and for Fredy Picaz on their next purchase More
by Sanjuan
Employees Worked With
Fredy Picaz
