
Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC

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New Truck On 9-23-2019 I went to Charles Boyd Chevrolet to buy a truck. The one I had looked at online while on vacation was sold, but Diane Wessner helped me f On 9-23-2019 I went to Charles Boyd Chevrolet to buy a truck. The one I had looked at online while on vacation was sold, but Diane Wessner helped me find another one. I have dealt with Diane before. She is a super friendly person to deal with. This is my sixth vehicle over the years from Charles Boyd. Charles Boyd has always been a great person to do business with. Charles Boyd has pride, honor, and integrity. Charles Boyd Chevrolet has great service after the sale, they take care of there customers. Buddy Tripp More
Excellent Customer Service I called to inquire on a warranty on a vehicle that I didn’t purchase there. When I gave them the information they told me about my free service that I called to inquire on a warranty on a vehicle that I didn’t purchase there. When I gave them the information they told me about my free service that the dealership that I purchased the car from didn’t tell me about. They did the service AND addressed the issue we were having with the car. Because of this I decided to look online for a car. We had been looking but couldn’t find “the” car. I recently went to another dealership and applied to purchase a new car. Needless to say, I wasn’t sold on the terms or the car. I went to Charles Boyd Chevrolet in Henderson NC and found the car of my dreams! They worked with me to get to my terms but in the mean time I was told about the other dealership processing my credit application 12 times!!! I am furious that this happened BUT Charles Boyd worked hard after hours to make it happen!! I am so thankful that Diane, Bobby, and Robby were there last night. They were the winning trio!! As well as the service department!!!! More
2018 Terrain Denali purchase Diane was great helping us making our decision to purchase this great deal and great looking Terrain Denali. She really is a warm and caring sale pers Diane was great helping us making our decision to purchase this great deal and great looking Terrain Denali. She really is a warm and caring sale person. More

Driven and Empathetic Steven Holdridge was charismatic, quick-witted, passionate, informative and above all… helpful.” ... He NEVER once pressured me into buying! And to m Steven Holdridge was charismatic, quick-witted, passionate, informative and above all… helpful.” ... He NEVER once pressured me into buying! And to me That speaks volumes. I’ll definitely buy from Steven in the Future More
Great Experience! Have bought multiple cars from here and each time the experience is great. Even when super busy they made sure we were comfortable and handled everyth Have bought multiple cars from here and each time the experience is great. Even when super busy they made sure we were comfortable and handled everything as quickly as possible. Will always buy from this dealership. More
20 years ago and today My mother bought my grandmother a used vehicle 20 years ago. My grandmother drive that truck for 20 years with only MINIMAL repairs. Under my mother’s My mother bought my grandmother a used vehicle 20 years ago. My grandmother drive that truck for 20 years with only MINIMAL repairs. Under my mother’s guidance, I visited the exact same dealership today. You see, I have three new friends from other countries teaching in VA and needed a great used car. After a week of searching, our spirits were down with the overall experience. Today, I drove up to Charles Boyd Chevrolet and Mrs. Diane met us at the door. She was warm, attentive and very articulate and focused. She helped my friends find the exact car they’d been searching for. Although not in the market to buy, she was so good, I’m now looking for a second vehicle. I appreciate Boyd Chevrolet for their professionalism and customer service. Mrs. Diane is the best; I WILL be back!!! Thank you on behalf of my new friends from Zimbabwe and Jamaica! More
Diane, Chrissy and Russell - the best! Best vehicles around. Has the most selection around! Love this dealership. I have bought many from here. Diane, Chrissy, and Russell and the best - Best vehicles around. Has the most selection around! Love this dealership. I have bought many from here. Diane, Chrissy, and Russell and the best - in the industry. They really care and they will help you. More
Thomas is the man!!!! I came to window shop and left with a truck. Great service from Thomas. He even delivered my truck to my front door. I'd recommend him to anyone in th I came to window shop and left with a truck. Great service from Thomas. He even delivered my truck to my front door. I'd recommend him to anyone in the market for a vehicle. More
Great customer service!! Diane was outstanding to work with! We are very particular car sellers and buyers, and she was top notch with her knowledge and experience! Diane we Diane was outstanding to work with! We are very particular car sellers and buyers, and she was top notch with her knowledge and experience! Diane went above and beyond, even drove our new car to work when it needed service, to save us the 1.5hr round trip that day. She has become our friend for life! More
Quick service! The process was so easy here! Charles did not make me wait in his office by myself wondering what was happening. He made sure I was comfortable. They The process was so easy here! Charles did not make me wait in his office by myself wondering what was happening. He made sure I was comfortable. They have a really nice showroom. Everything was top of the line and personable. More