Back

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

not yet
rated
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac? Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience. WHY CHOOSE CHARLES BOYD of HENDERSON? Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience. Sales Department: •Transparent Purchase and Ownership Process •Professional and Certified Staff Focused on your wants and needs •Particular Reconditioning and Service Process on every Pre-Owned Vehicles •World Class Facility with Comfort and Conveniences all built for you to enjoy •Get a fair price up front without spending hours negotiating for it •Flexible Finance Options that are presented upfront •Vehicle Service Agreement Options that fit your car and you driving needs •We will buy your car even if you chose not to buy ours •Accessorize your vehicle to fit your personality and style unique to you •A Complete Total Inventory of New, Company and Pre-Owned Vehicles •We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars •Shop Chevrolet Cadillac Buick and GMCs all in one place •Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles •Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners •Nationally Recognized Top Rated Customer Service Index Scores •A Second to None Team of People That Make This All Possible Service and Parts Department: •Designed to Value Your Time •New Facility built around Customer Comfort and Convenience •Enclosed Service Drive to keep you out of weather incumbencies •Courtesy Transportation Program and Vehicle Shuttle Service •Complimentary Multi-Point Inspection with every Service Visit •Complimentary Alignment Check •Accessorize your vehicle to fit your personality and style unique to you •An available Certified Technology Expert to answer and work one on one with you and your vehicle •A Designated Service Appointment Coordinator •A Designated Service Drive Greeter •A Personal Service Consultant that will present and prioritize and recommended services needed •Nationally Recognized To Rated Customer Service Index Scores • Certified and Trained Service Staff focused on you and your vehicle needs • ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle •Shop Tours Available upon Request • Communication, Efficiency and Quality Control Focus
Contact Dealership

250 Ruin Creek Rd

Henderson, NC

27536

Directions

By Type

Showing 1,009 reviews

August 29, 2019

Quick service! The process was so easy here! Charles did not make me wait in his office by myself wondering what was happening. He made sure I was comfortable. They More

by Carolina30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Hillard Jr.
Sep 09, 2019 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're so glad to hear that your experience with us was positive! Our team works hard to ensure that your time and comfort are priority during your car-buying experience. We look forward to continuing to provide you with that same level of service throughout your car-ownership and we look forward to seeing you again!

August 28, 2019

Great customer service very knowledgeable of the vehicles they have available very friendly an ready to help you in any way to get you back on the road More

by billygeneslemp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Holdridge
Sep 09, 2019 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're so glad to hear that you found our team to be so knowledgeable and helpful! We all work hard to ensure that our clients have nothing short of an exceptional experience! Thank you so much for taking the time to leave your kind regards - we look forward to seeing you again in the future!!

August 21, 2019

Customer friendly, highly efficient. The service is great, Steven walked me through the process of buying a Buick. A car I had no prior experience with. Excellent service!!. I appreciate More

by jovsot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Steven Holdridge
Aug 27, 2019 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're so glad to hear about your positive experience! Our team is committed to service excellence - please come see us again for your future needs!!

August 20, 2019

Very Pleasant Experience. Our sales professional Steven Holdridge was very helpful and took time to explain vehicle in detail. We purchased a beautiful 2019 Buick Enclave and a More

by price.betty61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Steven Holdridge
Aug 20, 2019 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're glad to hear that you found our team to be so helpful and knowledgeable! Please do not hesitate to reach out to us if there is anything else we can do for you!!

August 14, 2019

Enclave decision What a great experience! Steven was full of knowledge and led us to the PERFECT vehicle! Steven's dedication showed too as on several occasions we k More

by sunnyhill360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Steven Holdridge
Aug 19, 2019 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're glad to hear you found our team to be so knowledgeable and helpful!! It's our commitment to ensure quality customer care by providing a comfortable environment as well as friendly and professional service to our guests whenever possible! We look forward to seeing you again for any future needs!!

August 06, 2019

Car Buying at Charles Boyd Chevrolet Steve was extremely helpful and knowledgeable. He did a wonderful job and we were not pressured in any way.He was very pleasant to work with and we re More

by joeandpatchurch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Steven Holdridge
Aug 19, 2019 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're glad you found our team member to be so knowledgeable and helpful!! Thank you for taking the time to share your praise and kind comments and we sincerely look forward to seeing you again!

August 03, 2019

Steven was very helpful and very nice We had a great experience! Steven was great!! The finance person was very friendly also. We will tell our friends who are looking to buy a car or truc More

by angelgirl111800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Holdridge
Aug 19, 2019 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you for taking the time to let us know how we did and for the awesome recommendation! We will be sure to share your comments with Steven and our management team! We look forward to seeing you again!!

August 01, 2019

Made it happen I was looking for a specific truck and they knew exactly what I wanted. They stayed on top of my search Looking just as hard as I did and when they fo More

by genie_roberson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Holdridge
Aug 19, 2019 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Our team is committed to ensuring you have a great customer experience and we're so glad that you found Steven to be so helpful! Thank you for your business and we look forward to seeing you again!!

August 01, 2019

Very Easy To Do Business With!!!! I was looking for a used vehicle and have been plesased with John Cash and the Charles Boyd team for years now. He makes it easy and that is what I wa More

by Camaro Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cash
Aug 19, 2019 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Our team strives for 100% satisfaction, and it is great to see you had such a positive experience at Charles Boyd Chevrolet Buick GMC!! John was glad to hear your kind remarks and we look forward to seeing you again!!

August 01, 2019

What A Great Expierence! John was our sale guy and we were looking at a used car and he got the price right and there were a few services we wanted done and he was able to put More

by Wolfpackfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cash
Aug 19, 2019 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're happy to hear you had such a positive experience with our team! We'll be sure to pass on your kind regards to John - Have a great day!!

...
79
...