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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

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1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac? Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience. WHY CHOOSE CHARLES BOYD of HENDERSON? Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience. Sales Department: •Transparent Purchase and Ownership Process •Professional and Certified Staff Focused on your wants and needs •Particular Reconditioning and Service Process on every Pre-Owned Vehicles •World Class Facility with Comfort and Conveniences all built for you to enjoy •Get a fair price up front without spending hours negotiating for it •Flexible Finance Options that are presented upfront •Vehicle Service Agreement Options that fit your car and you driving needs •We will buy your car even if you chose not to buy ours •Accessorize your vehicle to fit your personality and style unique to you •A Complete Total Inventory of New, Company and Pre-Owned Vehicles •We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars •Shop Chevrolet Cadillac Buick and GMCs all in one place •Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles •Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners •Nationally Recognized Top Rated Customer Service Index Scores •A Second to None Team of People That Make This All Possible Service and Parts Department: •Designed to Value Your Time •New Facility built around Customer Comfort and Convenience •Enclosed Service Drive to keep you out of weather incumbencies •Courtesy Transportation Program and Vehicle Shuttle Service •Complimentary Multi-Point Inspection with every Service Visit •Complimentary Alignment Check •Accessorize your vehicle to fit your personality and style unique to you •An available Certified Technology Expert to answer and work one on one with you and your vehicle •A Designated Service Appointment Coordinator •A Designated Service Drive Greeter •A Personal Service Consultant that will present and prioritize and recommended services needed •Nationally Recognized To Rated Customer Service Index Scores • Certified and Trained Service Staff focused on you and your vehicle needs • ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle •Shop Tours Available upon Request • Communication, Efficiency and Quality Control Focus
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250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

June 02, 2022

Great experience during a stressful time thanks to John Kinton in the Service Department. Friendly and helpful. More

by lyladawnhalstead
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Kinton
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Jun 03, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!! We aim to exceed your expectations! So glad to hear John was so helpful! We appreciate you highlighting him and leaving us this positive review! Come back to see us and enjoy the rest of your day!

May 30, 2022

Very responsive and nice to work with. I have brought several different vehicles to the service department and they always provided what is needed and I plan to continue to use them. More

by DWELLS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Stainback, Jay Andrews
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May 30, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

That's Awesome!!! We appreciate your business and trust in us! Thanks for this positive and encouraging review! Enjoy your day and we look forward to seeing you again soon!

May 26, 2022

Nice people to work with, got my car back tome quickly. They explained to everything they had to do and why. I was pleased with the price. More

by JANETPLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Report | Print
May 27, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks Janet for this positive review! We appreciate you taking the time to leave it and so glad your service was done in a timely manner! Enjoy the day and come see us again!

May 25, 2022

Since I bought my car I always had the service department do all of the maintenance on my car, every one is professional and always do a good job More

by JCM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Andrews
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May 26, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

That's fantastic! Thank you for your business and your trust in us! We appreciate the kind words! Enjoy the rest of your day and we look forward to seeing you again!

May 24, 2022

Great work. Got my work truck back to me quickly so I could get back to work. More

by Doc35jay
Recommend Dealer
Yes
Employees Worked With
Tim was really the only one I talked to, Tim Hays
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May 26, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!!! Exactly what we aim for! Timely manner and as stress-free as possible to have you on your way! Thanks for taking time to give us this great feedback! Enjoy the rest of your day and we look forward to seeing you again!

May 24, 2022

Great place and great people to work with. They inspected and serviced my truck while I waited. They did a great job as normal More

by alcrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
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May 24, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're glad everything was completed quickly and to your satisfaction! Thanks for taking the time to leave us these positive words! We appreciate it! Enjoy your day and we look forward to seeing you again soon!

May 23, 2022

Took care of my wife’s classic truck is short order…had to order a part & kept us informed ! Truck runs great ! More

by woodygill99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays, Christy Stainback
Report | Print
May 24, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

GREAT!! Thank you for your business and your trust in us! So glad we were able to help you out! Enjoy your day and come back to see us again!

May 20, 2022

Had to search for service coordinator to check in. Once I got in everything proceeded fine. More

by chuck.mason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kinton
Report | Print
May 24, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Hi there! We're so happy we were able to help you out! Thank you for taking the time to let us know how we did! We hope you have a great day!

May 20, 2022

The service was perfect the car was fixed as fast they could things was explained to me and was happy thankyou More

by Philstrucking1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Report | Print
May 20, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We aim to exceed your expectations! Glad we were able to get you in and out in a timely manner, and that you found our staff to be so informative! We appreciate this positive review and look forward to seeing you again!

May 16, 2022

Excellent customer service Quick service. Will definitely be going back. Keep up the good work More

by Mbclary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kinton
Report | Print
May 18, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Fantastic! This is exactly what we like to hear! Thanks for taking the time to leave us this positive review and we look forward to seeing you again soon!

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