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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

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1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac? Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience. WHY CHOOSE CHARLES BOYD of HENDERSON? Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience. Sales Department: •Transparent Purchase and Ownership Process •Professional and Certified Staff Focused on your wants and needs •Particular Reconditioning and Service Process on every Pre-Owned Vehicles •World Class Facility with Comfort and Conveniences all built for you to enjoy •Get a fair price up front without spending hours negotiating for it •Flexible Finance Options that are presented upfront •Vehicle Service Agreement Options that fit your car and you driving needs •We will buy your car even if you chose not to buy ours •Accessorize your vehicle to fit your personality and style unique to you •A Complete Total Inventory of New, Company and Pre-Owned Vehicles •We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars •Shop Chevrolet Cadillac Buick and GMCs all in one place •Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles •Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners •Nationally Recognized Top Rated Customer Service Index Scores •A Second to None Team of People That Make This All Possible Service and Parts Department: •Designed to Value Your Time •New Facility built around Customer Comfort and Convenience •Enclosed Service Drive to keep you out of weather incumbencies •Courtesy Transportation Program and Vehicle Shuttle Service •Complimentary Multi-Point Inspection with every Service Visit •Complimentary Alignment Check •Accessorize your vehicle to fit your personality and style unique to you •An available Certified Technology Expert to answer and work one on one with you and your vehicle •A Designated Service Appointment Coordinator •A Designated Service Drive Greeter •A Personal Service Consultant that will present and prioritize and recommended services needed •Nationally Recognized To Rated Customer Service Index Scores • Certified and Trained Service Staff focused on you and your vehicle needs • ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle •Shop Tours Available upon Request • Communication, Efficiency and Quality Control Focus
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250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

April 05, 2019

Wonderful Diane was wonderful . She helped me from day one getting my truck. All the staff was wonderful and pleasant. I recommend Charles Boyd Chevrolet More

by Day123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank , Diane Asher
April 02, 2019

Excellent service from excellent people Bought my dream truck from this dealership! The entire experience was exceptional! From the moment I called on the phone all the way through the time More

by RamFan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Diane Asher
March 30, 2019

Excellent service. Excellent dealership. This dealership is amazing. They try and find the best deals and make sure you leave a happy customer. Charles Hilliard Jr. Went out of his way to mak More

by Averyh
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Hillard Jr.
March 29, 2019

Great experience with Diane! Best buying experience ever! Car/truck buying is so often a painful, frustrating process that can leave you with a bad feeling when it's all over and More

by Happy Denali
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Price
Recommend Dealer
Yes
Employees Worked With
(He helped us with the actual purchase paperwork; can't find his name), Russell Boyd, Diane Asher
March 28, 2019

Sales and service The service is always great and everyone is nice and courteous! There is a very nice atmosphere to relax in while you wait to get serviced! Never More

by Rose123
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Mosley
March 22, 2019

excellent experience!! Since the time I walked through the front doors till the time I pulled away from the dealership my sales person Diane Asher handled my buying experie More

by Tommy A
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Asher
March 14, 2019

Great place to shop for vehicles! Great buying experience I had to buy my new truck all staff was very helpful in the process of buying the truck highly recommended dealer for anyone! More

by nc0426
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Recommend Dealer
Yes
Employees Worked With
John Cash
Mar 20, 2019 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

March 13, 2019

Best buying experience every When i went to get my Cadillac that I had all picked out a month ago. I was introduced to this wonderful smiliy lady named Diane. Diane worked with me More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Asher
Mar 20, 2019 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for highlighting some of our staff who helped make this such a great experience! Diane was glad to hear your kind words and she looks forward to your next visit!

March 12, 2019

Great purchase experience Diane assisted us with any questions we had and worked hard to get us the best price and financing for the vehicle we purchased. Outstanding!! More

by GEOMIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Asher
Mar 20, 2019 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Diane was glad to read this review - We look forward to your next visit!

March 10, 2019

Great dealership The sales team was great & we were able to work out a great deal. Very knowledgeable & quick to respond to questions & concerns. A pleasure to deal w More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Orr, Bobby Wilkins
Mar 20, 2019 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

It is great to hear everything was done quickly and we're glad to hear we delivered such a great experience! If there's anything further we can do for you in the future, please do not hesitate to reach out - we look forward to your next visit!

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