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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
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Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,009 reviews
March 09, 2019
Hite Cadillac Excellent experience- will return to Boyd Cadillac and recommend it to others. Also want to thank Nick Belmonte and Rick Watson at Boyd of Emporia fo Excellent experience- will return to Boyd Cadillac and recommend it to others. Also want to thank Nick Belmonte and Rick Watson at Boyd of Emporia for recommending the Henderson location for my Cadillac needs. More
by HamptonHite
Employees Worked With
Robbie Powell, Russell Boyd, Diane Asher, Tim Hays
March 08, 2019
EXCELLENT CUSTOMER SERVICE MY HUSBAND AND I HAD A GREAT EXPERIENCE AT CHARLES BOYD OF HENDERSON.WE GOT A BRAND NEW BEAUTIFUL CAR THANKS TO DIANE ASHER.SHE WAS GREAT AT EVERYTHIN MY HUSBAND AND I HAD A GREAT EXPERIENCE AT CHARLES BOYD OF HENDERSON.WE GOT A BRAND NEW BEAUTIFUL CAR THANKS TO DIANE ASHER.SHE WAS GREAT AT EVERYTHING AND WE JUST WANT TO THANK DIANE,MR.BOYD AND THE REST OF THE STAFF FOR THEIR GREAT CUSTOMER SERVICE . More
by DEB225
Employees Worked With
Diane Asher
March 06, 2019
Absolutely amazing Mr. Thomas Mosley went above and beyond to make sure that I had chosen the right SUV for my lifestyle. He was very considerate and his personality is Mr. Thomas Mosley went above and beyond to make sure that I had chosen the right SUV for my lifestyle. He was very considerate and his personality is amazing. I would recommend him to have his own shop, his customer service so great. Thank you Mr. Thomas Mosley. More
by Tlysshe
Employees Worked With
Thomas Mosley
March 05, 2019
Happy Customer! Charles worked with us diligently by phone and email to make our deal happen. We knew exactly what we were dealing with and he had it all virtually d Charles worked with us diligently by phone and email to make our deal happen. We knew exactly what we were dealing with and he had it all virtually done before we traveled 50 miles even look at our vehicle in person. Charles is great to work with and does what he says he will do. I will definitely look at trading with him again. More
by MLB from Tennessee
Employees Worked With
Charles Hillard Jr.
March 05, 2019
Next best thing to what I wanted They put me in A nice new truck. And offered me a lot of great deals to help me and my new truck. Even though I knew what I wanted, they knew what wha They put me in A nice new truck. And offered me a lot of great deals to help me and my new truck. Even though I knew what I wanted, they knew what what was best. More
by BerserkerGen
Employees Worked With
Fredy Picaz
March 04, 2019
Great experience I recently purchased a GMC YUKON DENALI from Charles Hilliard and must say it was the easiest and smoothest auto purchase I’ve ever made! I recently purchased a GMC YUKON DENALI from Charles Hilliard and must say it was the easiest and smoothest auto purchase I’ve ever made! More
by Anna123
Employees Worked With
Russell Boyd, Charles Hillard Jr.
March 04, 2019
Excellent Treatment I have purchased 2 cars from Diane Asher and she is not only professional but makes you feel like she’s known you for years I have purchased 2 cars from Diane Asher and she is not only professional but makes you feel like she’s known you for years More
by Harlem
Employees Worked With
Diane Asher
March 04, 2019
Great pricing I went to 3 dealerships. Best pricing on my new truck. I'm very happy. Diane spent 4 hours going over all the equipment. 100% customer service and I went to 3 dealerships. Best pricing on my new truck. I'm very happy. Diane spent 4 hours going over all the equipment. 100% customer service and she offered me to come back. I will be back. More
by Texastrucker
Employees Worked With
Bobby Orr, Russell Boyd, Diane Asher, John Cash
March 04, 2019
ATTENTION ATTENTION! THE ABSOLUTE BEST-GS Where do I start? I can barely come up with the right words for my Experience with George as it was top notch outstanding. He was very causal and unde Where do I start? I can barely come up with the right words for my Experience with George as it was top notch outstanding. He was very causal and understanding throughout the whole process. The weight of buying a car can be extremely overwhelming but George made my life easier by making the car buying process a breeze. He deserves an Oscar for his stellar performance. I will be back next time I need a new car and I know who to look for. More
by TheGman
Employees Worked With
George Flowers
March 04, 2019
Excellent service! Exceptional employee, very professional in his appearance, conversation with customers and work ethics. Not a typical box service center. New vehicle Exceptional employee, very professional in his appearance, conversation with customers and work ethics. Not a typical box service center. New vehicle purchase easy, as service department exceptional! More
by Hbennett21
Employees Worked With
George Flowers
