Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
Read More
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,009 reviews
February 22, 2019
VERY PLEASANT & STRESS FREE! AWESOME service! I have had dealings with both sales and service depts & they are the BEST! Friendly, professional & definitely on point! HIGHLY RECO AWESOME service! I have had dealings with both sales and service depts & they are the BEST! Friendly, professional & definitely on point! HIGHLY RECOMMEND! They make everything easier! More
by Didi
Employees Worked With
Bobby Orr, Fredy Picaz, Christy Stainback
February 14, 2019
Wonderful buying experience The staff at Boyd Chevrolet was so courteous & helpful. It was the best buying experience for us. We will definitely recommend this dealership to anyo The staff at Boyd Chevrolet was so courteous & helpful. It was the best buying experience for us. We will definitely recommend this dealership to anyone looking for a new or used vehicle More
by nicoles90
Employees Worked With
Fredy Picaz
February 06, 2019
Fantastic experience! Worked with John and Charles, and had an excellent experience purchasing a pre-owned convertible. They had what I was looking for and worked with me s Worked with John and Charles, and had an excellent experience purchasing a pre-owned convertible. They had what I was looking for and worked with me so I could take it home. Highly recommend these folks! More
by Miata2019
Employees Worked With
John Cash, Charles Hillard Jr.
February 05, 2019
Best experience with salesman Charles Hilliard!! I wanted a certain style, year make and color Traverse. I talked with Charles Hilliard. He advised me that they did not have one exactly like I want I wanted a certain style, year make and color Traverse. I talked with Charles Hilliard. He advised me that they did not have one exactly like I wanted, but he would find me one. While he was searching for what I wanted, he kept in touch with me. Charles was as good as his word. He found the exact car I wanted. I am proud to say he has always had time to answer any questions even after the sale. I would recommend Charles Hilliard at Charles Boyd Chevrolet. More
by redtraversenana
Employees Worked With
Charles Hillard Jr.
February 03, 2019
What a great experience!!! Once I arrived at dealership browsing for a new Escalade. I was greeted by a salesperson Diane Asher what a wonderful experience .She was so friendly Once I arrived at dealership browsing for a new Escalade. I was greeted by a salesperson Diane Asher what a wonderful experience .She was so friendly and knowledgeable just made me feel like I have known her all my life .As we begin the process of owning my new Cadillac Escalade I had the opportunity to meet the owner of dealership. Whom also made me feel at home. Of course that made all the difference especially when u shopped around and didn't get great service at Hendricks. I ended up at the right place love my new family Charles Boyd Cadillac!!Thanks again to a great team More
by Cooper Cadillac
Employees Worked With
Russell Boyd, Diane Asher
February 03, 2019
Had the best experience at this dealership!! Charles Hilliard is the best sales person I have ever dealed with. I love Charles Boyd dealership and they always have a great selection of cars!!! I Charles Hilliard is the best sales person I have ever dealed with. I love Charles Boyd dealership and they always have a great selection of cars!!! I love my 2015 equinox!! More
by cpruitt1971
Employees Worked With
Charles Hillard Jr.
February 02, 2019
outstanding We have just purchased vehicle number 5 from Charles Hillard. He always gives up the best experience. He has made a point to be helpful even after th We have just purchased vehicle number 5 from Charles Hillard. He always gives up the best experience. He has made a point to be helpful even after the sale. More
by Lisa Preddy
Employees Worked With
Charles Hillard Jr.
February 01, 2019
Charles Hilliard- Great customer service! Charles worked hard to get us the vehicle we have been looking for! He was patient and tried his best to do what was best! Charles worked hard to get us the vehicle we have been looking for! He was patient and tried his best to do what was best! More
by Brooke1218
Employees Worked With
Charles Hillard Jr.
January 31, 2019
Great experience I visited your dealership recently and had a really good experience. I want to say how helpful Mr. Flowers was and how well he handled my situation. I I visited your dealership recently and had a really good experience. I want to say how helpful Mr. Flowers was and how well he handled my situation. I’m looking for a car for my teenage son, just taking our time right now looking at different dealerships. After searching for a while now, I can say Mr. Flowers is the best salesman we have encountered thus far. He was knowledgeable, polite and related really well to both my son and I. We hope to do future work with your dealership and Mr. Flowers. Tom Inge More
by Tinge
Employees Worked With
George Flowers
January 31, 2019
Awesome Dealership Experience! I bought my Tahoe from Charles Boyd with the help of George Flowers. He’s a smart young man and an asset to their team! Thanks George and thank you to I bought my Tahoe from Charles Boyd with the help of George Flowers. He’s a smart young man and an asset to their team! Thanks George and thank you to Mr. Boyd for being there with us, good group of people to work with! More
by JoMack68
Employees Worked With
Charles Boyd, George Flowers
