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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
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Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,009 reviews
January 24, 2019
Great and Friendly Service I got a car through Charles Boyd Cadillac Buick GMC of Henderson and Charles Hilliard Jr. was very accommodating in finding a car that fit my needs an I got a car through Charles Boyd Cadillac Buick GMC of Henderson and Charles Hilliard Jr. was very accommodating in finding a car that fit my needs and helped me along the way of purchasing the car. I can’t recommend enough to anyone looking for good quality service! More
by Tarriver
Employees Worked With
Charles Hillard Jr.
January 24, 2019
Bought a used Traverse They were very easy to deal with. They got my car from another Boyd dealership in a few hours and gave me a fair price for my older model trade-in. They were very easy to deal with. They got my car from another Boyd dealership in a few hours and gave me a fair price for my older model trade-in. More
by moss58
Employees Worked With
Charles Hillard Jr.
January 24, 2019
Very positive experience. Great people to deal with. Took the pain out of purchasing a vehicle. Very fair on the trade. Welcoming atmosphere and very professional. Look for Great people to deal with. Took the pain out of purchasing a vehicle. Very fair on the trade. Welcoming atmosphere and very professional. Look forward to traveling back to the dealership for vehicle servicing. More
by Hunt@4ducks
Employees Worked With
Bobby Orr, Diane Asher, John Cash, Fredy Picaz
January 24, 2019
Michael and Jan Great sales team, great deal. Everybody was so nice. We got in and we were on our way in a beautiful pre-owned Jeep in no time. They were to the point Great sales team, great deal. Everybody was so nice. We got in and we were on our way in a beautiful pre-owned Jeep in no time. They were to the point and didn't waste any of our time. Great place to do business with. Thanks again. More
by mwsbop
Employees Worked With
Bobby Orr, Fredy Picaz
January 22, 2019
Truck buying experience I had the pleasant experience of purchasing a used 2018 GMC Sierra truck from Charles Boyd Chevrolet on Jan.14th, 2019. Charles Hilliard, Jr. was a t I had the pleasant experience of purchasing a used 2018 GMC Sierra truck from Charles Boyd Chevrolet on Jan.14th, 2019. Charles Hilliard, Jr. was a true professional in helping me pick out a truck, with the test drive and with the purchased of the truck. I would like to also thank Russell Boyd for his assistance , I would recommend this Sales team and this Dealership to anyone looking to purchase a new or used vehicle. All involved went out of their way to make sure my buying experience was one that was pleasant and enjoyable. Great place to shop for a vehicle. More
by WTB-69
Employees Worked With
Bobby Orr, Russell Boyd, Charles Hillard Jr.
January 22, 2019
Great customer service, quick and easy exsperience Best customer service, great and quick exsperience, couldn’t have asked for a better deal for a great truck. Charles Hillard knew I was looking for a Best customer service, great and quick exsperience, couldn’t have asked for a better deal for a great truck. Charles Hillard knew I was looking for a truck, he called me and let me know he found one I may like, I went up to dealership and within 30-45 mins I was driving home in a knew truck. I would recommend anyone looking for a car or truck to go see him. More
by Justin Crowder
Employees Worked With
Charles Hillard Jr.
January 20, 2019
Very pleased with this dealership!!! This was our first experience at this dealership. The entire staff was so very friendly and welcoming. We were first impressed by how clean the busine This was our first experience at this dealership. The entire staff was so very friendly and welcoming. We were first impressed by how clean the business inside was....absolutely spotless. Then we met John Cash to make our new vehicle purchase. He was wonderful to work with....very knowledgeable and so helpful!! He explained everything about the new car to us and took care of everything. Once we finished with our purchase several of the staff congratulated us, thanked us for our business and shook our hands. Even Mr. Charles Boyd himself came outside, thanked us for the business and shook our hands. We have never had that kind of experience at any other dealership ever. Very happy customer here and definitely a long time customer. More
by Happy Customer
Employees Worked With
John Cash
January 20, 2019
Best place I have ever been .. thank you everyone great Best place I have ever purchased a truck . Everyone was so great . Even the owner Charles Boyd was there and treated us like family ... Great experien Best place I have ever purchased a truck . Everyone was so great . Even the owner Charles Boyd was there and treated us like family ... Great experience. I will tell everyone I know about this wonderful place More
by Sambogan
Employees Worked With
Diane Asher, Charles Hillard Jr., Thomas Mosley, Chuck Ranes, Ronnie Wilkins, Heather Swingle, Crystal O'Driscoll, Fredy Picaz, Tim Hays
January 15, 2019
Excellent Service I was looking for a particular car and called several GM dealers in the area. This was the only dealer that responded to me multiple times, was willin I was looking for a particular car and called several GM dealers in the area. This was the only dealer that responded to me multiple times, was willing to work on the numbers and were completely honest the entire time. John Cash was exceptional and went above and beyond. This has been the best dealership experience I’ve ever had and I’ve purchased over 15 new cars over time. I can’t recommend Charles Boyd enough. I will be a repeat customer. More
by Adam
Employees Worked With
John Cash
January 13, 2019
Great experience Had a great experience today buying my Terrain! Charles Hilliard was very helpful and knowledgeable about the vehicle! I highly recommend for all car Had a great experience today buying my Terrain! Charles Hilliard was very helpful and knowledgeable about the vehicle! I highly recommend for all car buying experiences! More
by Cgodwin
Employees Worked With
Charles Hillard Jr.
