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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Henderson, NC

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1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac? Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience. WHY CHOOSE CHARLES BOYD of HENDERSON? Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience. Sales Department: •Transparent Purchase and Ownership Process •Professional and Certified Staff Focused on your wants and needs •Particular Reconditioning and Service Process on every Pre-Owned Vehicles •World Class Facility with Comfort and Conveniences all built for you to enjoy •Get a fair price up front without spending hours negotiating for it •Flexible Finance Options that are presented upfront •Vehicle Service Agreement Options that fit your car and you driving needs •We will buy your car even if you chose not to buy ours •Accessorize your vehicle to fit your personality and style unique to you •A Complete Total Inventory of New, Company and Pre-Owned Vehicles •We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars •Shop Chevrolet Cadillac Buick and GMCs all in one place •Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles •Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners •Nationally Recognized Top Rated Customer Service Index Scores •A Second to None Team of People That Make This All Possible Service and Parts Department: •Designed to Value Your Time •New Facility built around Customer Comfort and Convenience •Enclosed Service Drive to keep you out of weather incumbencies •Courtesy Transportation Program and Vehicle Shuttle Service •Complimentary Multi-Point Inspection with every Service Visit •Complimentary Alignment Check •Accessorize your vehicle to fit your personality and style unique to you •An available Certified Technology Expert to answer and work one on one with you and your vehicle •A Designated Service Appointment Coordinator •A Designated Service Drive Greeter •A Personal Service Consultant that will present and prioritize and recommended services needed •Nationally Recognized To Rated Customer Service Index Scores • Certified and Trained Service Staff focused on you and your vehicle needs • ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle •Shop Tours Available upon Request • Communication, Efficiency and Quality Control Focus
Contact Dealership

250 Ruin Creek Rd

Henderson, NC

27536

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Showing 1,009 reviews

May 16, 2022

I had an appointment got their and they were finished in no time. The people were nice. More

by Aypjr_34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
May 18, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!! Glad it was done in a timely manner and you found our service team to be so friendly! We appreciate your kind words and hope to see you soon!

May 16, 2022

Service was exceptional, as usual! Love visiting with a number of old friends at this spectacular dealership. Tim Hays is the best! More

by Steve Blackwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Boyd, Tim Hays
May 18, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Fantastic!!! Thanks for highlighting Tim and leaving us this positive review! We appreciate it! Hope you enjoy the rest of your evening and we look forward to seeing you again soon!

May 12, 2022

Attentive and quality service as usual. Staff knows you by name and makes you feel like family. More

by DB316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays, Christy Stainback
May 12, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

This is an awesome review! Thanks so much for your kind words! We appreciate your business and trust in us! Please enjoy your day and come see us again soon!

May 11, 2022

My sales person Christie was very knowledgeable, was fixed in about an hour and thirty minutes. I thought the price was reasonable, They are the only one that has ever worked on my car More

by JANETPLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
May 11, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

So glad to hear all was done in a timely manner! We appreciate your positive review! Thanks so much for taking the time to leave it and we also appreciate you highlighting Christy! She is a key part of our service team! Please enjoy the rest of your day and come see us again for any future needs!

May 09, 2022

They are very helpful and professional I took my truck tire install and inspection. They gave me a ride to work and offered to pick me up when truck is ready. Great service at a great price. Keep up the g More

by SANFORDSATV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles O'Hara, Christy Stainback
May 13, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!!! We appreciate this great review! We aim to exceed your expectations and seems like we did just that! Its our goal to make all your visits as stress free as possible! Please enjoy the rest of your day and come see us again soon!!

May 05, 2022

Charles Boyd service dept is professional, honest, and transparent. Christy is especially helpful and efficient. More

by SARAH.HINTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
May 05, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Our staff is committed to providing each of our clients with the best automotive experience! Thanks for highlighting Christy! We agree, she is a pretty helpful part to our service team! Please enjoy your day and come see us again soon!

May 05, 2022

My salesperson Diane was very nice and knowledgeable about my vehicle. Mr Boyd was very easy to deal with n the purchase of my Blazer. Everyone was very courteous!!! More

by ww9ersblazer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Asher
May 06, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Super!!! Diane and Mr. Boyd are totally key parts to our sales team! Glad you found them to be so knowledgeable and friendly! Thanks for taking the time to leave us this positive review! Enjoy your afternoon and please come see us again soon!

May 05, 2022

Good service, had to wait a little longer than usual, but overall very good service More

by GREEND01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays
May 05, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We strive to complete service in a timely manner and we apologize for your wait! Please enjoy your evening and we hope to see you again!

May 05, 2022

The service was excellent. The service specialists were all friendly. The price was comparable with other places. More

by reginah71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays, Christy Stainback
May 06, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Fantastic! This is exactly what we love to hear! We appreciate the awesome review! Please enjoy your day and we look forward to seeing you again soon!

May 04, 2022

The work done on my car was good no issues will continue to bring my car back More

by dessam50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oil change
May 04, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Fantastic! Glad to hear all was done to your satisfaction! We aim to please! Enjoy your day and we look forward to seeing you again!

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