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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
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Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,009 reviews
August 03, 2018
Amazing The staff is so very helpful, sweet and kind. I absolutely love my new car. Thank you so much Boyd. You guys were so amazing!! The staff is so very helpful, sweet and kind. I absolutely love my new car. Thank you so much Boyd. You guys were so amazing!! More
by ksiena24
Employees Worked With
Diane Asher
August 01, 2018
The sales people were great thanks i really like my vehicle The people are great they bent over backwards for me to get the vehicle I wanted thanks again Hopefully you have gained a new customer. The people are great they bent over backwards for me to get the vehicle I wanted thanks again Hopefully you have gained a new customer. More
by 0272
Employees Worked With
Russell Boyd, Diane Asher, Charles Hillard Jr.
August 01, 2018
perfect My Esperance was perfect. Diane Asher helped us with our Purchas, She is very sweet and down to earth. Her and Mr Boyd both went beyond there way to m My Esperance was perfect. Diane Asher helped us with our Purchas, She is very sweet and down to earth. Her and Mr Boyd both went beyond there way to make us feel at home and not feel pressured. It was really nice to deal with a female. They made it possible for me to come and leave with the perfect car for me. I give this dealership a 5 star rating. More
by Jeanne0159
Employees Worked With
Diane Asher
July 28, 2018
My experience was pleasant and straight forward. I give this dealership a 5 star rating because of the ease of purchasing the vehicle I wanted. They made every effort to find the type of vehicle I wa I give this dealership a 5 star rating because of the ease of purchasing the vehicle I wanted. They made every effort to find the type of vehicle I wanted. They wholeheartedly did everything within their means to be sure they located the vehicle I desired. The sales process was simple and each associate I dealt with was professional and knowledgeable. More
by Kellyfm
Employees Worked With
John Cash
July 27, 2018
Smooth process from beginning to end! I found a car I was interested in online and Brian was able to get the process going even though I was out of town! When I got to the dealership, I wa I found a car I was interested in online and Brian was able to get the process going even though I was out of town! When I got to the dealership, I was able to drive the car and sign the paperwork! Such a smooth process and I love my new car! More
by Ksteed
Employees Worked With
Brian Boyd
July 26, 2018
Wonderful buying experience We had a great car buying experience. John was easy to deal with. He listened to what I wanted. He was very understanding. I will definitely be back We had a great car buying experience. John was easy to deal with. He listened to what I wanted. He was very understanding. I will definitely be back. More
by Morrisyukon
Employees Worked With
John Cash
July 26, 2018
Great group of people! Amazing service! My sales representative, Diane, was very nice. She made my car buying experience pleasurable and hassle free. I definitely would recommend this dealer My sales representative, Diane, was very nice. She made my car buying experience pleasurable and hassle free. I definitely would recommend this dealership to other potential buyers. More
by Jij1002
Employees Worked With
Russell Boyd, Diane Asher, Jonathan Molina
July 26, 2018
Great Staff. Outstanding service I have used Charles Boyd service for now 8 years. They have always been great. I would put their service above other Cadillac dealers I have had dea I have used Charles Boyd service for now 8 years. They have always been great. I would put their service above other Cadillac dealers I have had dealing with. Plus their sales staff is always friendly and helpful even if the vehicle wasn't purchased there. Christy Dunnegan is a GREAT service rep, writer, whatever you want to call her. She is very knowledgeable and willing to help even with the really dumb questions. Diane Asher is very helpful also. I did not buy this car there but she is always willing to help in any way she can. She will go out of her way to get status or whatever you need. Overall the staff at Charles Boyd is great but these 2 are excellent. More
by WaltSlaton
Employees Worked With
Diane Asher, Christy Stainback
July 26, 2018
Enjoy This dealership has become my friend I enjoy being a part of this business family from front door to back door I have always been treated with respect This dealership has become my friend I enjoy being a part of this business family from front door to back door I have always been treated with respect and what I notice is that each person that enters their doors is shown that same respect, but my needs for buying a vehicle were exceeded every time by the fantastic sales person Diane Asher. Thank You Charles Boyd Dearlership. More
by Mikey
Employees Worked With
Russell Boyd, Diane Asher, Tony Crabtree, Chuck Ranes, Heather Swingle, Crystal O'Driscoll, Tim Hays, Christy Stainback
July 23, 2018
GREAT CARE No pressure here and it's great to feel comfortable helping someone and someone caring and helping you at the same time. I thank you guys for great ca No pressure here and it's great to feel comfortable helping someone and someone caring and helping you at the same time. I thank you guys for great car svc and I thank my husband's parents for referring us to this dealership. I thank Thomas Mosley for his great svc with my husband's parents who bought a new car here back in May. More
by Goldielocks74
Employees Worked With
Diane Asher, Thomas Mosley
