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Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
Henderson, NC
1,009 Reviews
Why Put Your Confidence in Charles Boyd of Henderson Chevrolet, GMC and Cadillac?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs in sales and service. We're a family-owned and operated business and our enthusiasm and gratitude for our customers shines through everything we do as each of our Team Members are empowered to ensure you have an excellent ownership experience.
WHY CHOOSE CHARLES BOYD of HENDERSON?
Your idea of a great car buying experience is unique to you. From providing information on our vehicles with transparency to offering competitive pricing and building modern and comfortable facilities - we are constantly striving to elevate your shopping experience.
Sales Department:
•Transparent Purchase and Ownership Process
•Professional and Certified Staff Focused on your wants and needs
•Particular Reconditioning and Service Process on every Pre-Owned Vehicles
•World Class Facility with Comfort and Conveniences all built for you to enjoy
•Get a fair price up front without spending hours negotiating for it
•Flexible Finance Options that are presented upfront
•Vehicle Service Agreement Options that fit your car and you driving needs
•We will buy your car even if you chose not to buy ours
•Accessorize your vehicle to fit your personality and style unique to you
•A Complete Total Inventory of New, Company and Pre-Owned Vehicles
•We specialize in Factory and Company Vehicles that can Save You Thousands of Dollars
•Shop Chevrolet Cadillac Buick and GMCs all in one place
•Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
•Annual Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
•Nationally Recognized Top Rated Customer Service Index Scores
•A Second to None Team of People That Make This All Possible
Service and Parts Department:
•Designed to Value Your Time
•New Facility built around Customer Comfort and Convenience
•Enclosed Service Drive to keep you out of weather incumbencies
•Courtesy Transportation Program and Vehicle Shuttle Service
•Complimentary Multi-Point Inspection with every Service Visit
•Complimentary Alignment Check
•Accessorize your vehicle to fit your personality and style unique to you
•An available Certified Technology Expert to answer and work one on one with you and your vehicle
•A Designated Service Appointment Coordinator
•A Designated Service Drive Greeter
•A Personal Service Consultant that will present and prioritize and recommended services needed
•Nationally Recognized To Rated Customer Service Index Scores
• Certified and Trained Service Staff focused on you and your vehicle needs
• ASE Trained and GM Certified Awarded Technicians Genuine OEM Parts for your vehicle
•Shop Tours Available upon Request
• Communication, Efficiency and Quality Control Focus
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Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,009 reviews
July 22, 2018
The customer service is excellent!! Diane is a great customer service representative. My experience was awesome and I will be doing more business with Charles boyd's, great Friendly staf Diane is a great customer service representative. My experience was awesome and I will be doing more business with Charles boyd's, great Friendly staff More
by Blessed433
Employees Worked With
Diane Asher, Tim Hays
July 21, 2018
Friendly atmosphere Thanks for great experience! Friendly staff.great hospitality. I think I got a great truck for a good price.give them a try. Keep on trucking!!! Thanks for great experience! Friendly staff.great hospitality. I think I got a great truck for a good price.give them a try. Keep on trucking!!! More
by Frosty
Employees Worked With
Brandy Carter, Jonathan Molina
July 19, 2018
I love this dealership!! I always feel like I'm walking into my "home away from home" when I walk into Charles Boyd Chevrolet! I know several of the staff on a first name basi I always feel like I'm walking into my "home away from home" when I walk into Charles Boyd Chevrolet! I know several of the staff on a first name basis now! They really treat me like family! More
by ChrissyIsbizee
Employees Worked With
Diane Asher, Christy Stainback
July 19, 2018
Purchase Of A Car Overall, great experience. From the beginning dealing with Brandy through email to Jonathan on negotiating and George on sales. This dealership came a Overall, great experience. From the beginning dealing with Brandy through email to Jonathan on negotiating and George on sales. This dealership came and picked my up from my residence 3 hours away. Even the owner and his son personally thanked me for the purchase. I would purchase another car from them and recommend this dealership. More
by Steve
Verified CustomerEmployees Worked With
Brandy, Russell Boyd, George Flowers, Jonathan Molina
July 18, 2018
Sales and Services I get a warm welcome each time I come to this dealership. The service is great people are friendly prices are good will go back anytime. I get a warm welcome each time I come to this dealership. The service is great people are friendly prices are good will go back anytime. More
by Bigj101
Employees Worked With
Diane Asher, Thomas Mosley, Ronnie Wilkins, Charles O'Hara, Tim Hays
July 17, 2018
Wonderful family experience I love this dealership. I’ve known my sales person for 8 years. Always given a good and fair trade allowance. Diane Asher and the management team are I love this dealership. I’ve known my sales person for 8 years. Always given a good and fair trade allowance. Diane Asher and the management team are very helpful and fun. I only buy here now. More
by Cadillac man
Employees Worked With
Bobby Orr, Russell Boyd, Diane Asher
July 17, 2018
One Saturday afternoon When we entered the lot, we were able to look at a few vehicles without being inundated with salespeople. Seemingly at the right time Diane came out a When we entered the lot, we were able to look at a few vehicles without being inundated with salespeople. Seemingly at the right time Diane came out and started talking as to get a feel for what we were looking for. Long story short, she showed us a beautiful vehicle that suited our needs and had some of the latest perks. Our monthly payment is approximately $75 more than we wanted but we should be able to swing it. More
by JSGreen
Employees Worked With
Diane Asher
July 14, 2018
My Buying Experience with Charles Boyd of Henderson We would not buy from anyone else but Charles Boyd of Henderson. Love these people, and their business ethics. Diane Asher is amazing to work with, an We would not buy from anyone else but Charles Boyd of Henderson. Love these people, and their business ethics. Diane Asher is amazing to work with, and Russell in finance makes all go smoothly.. we have purchased all our vehicle's from them for the last several years and have been totally happy with every purchase. We have never had a problem with service, they do their job, and do it well. We have recommended this dealership to all we know that are looking for vehicles. Thanks for being a great company, and for becoming friends as well. Love all you guys. More
by Debbie, Lakegirl
Employees Worked With
Russell Boyd, Diane Asher
July 11, 2018
I still can’t believe this day has came After the back & fourth & a couple of let downs. I now have my own car! Thanks to family & friends at Charles Boyd! Your the best! After the back & fourth & a couple of let downs. I now have my own car! Thanks to family & friends at Charles Boyd! Your the best! More
by TraFaith
Employees Worked With
Robbie Powell / Jasmine Williams , Bobby Orr, Diane Asher
July 10, 2018
Awesome experience I contacted Charles Boyd , Jonathan Molina, by mistake about a 2017 Tahoe, thinking it was Boyd Chevrolet in Hendersonville, NC. Realizing my mistake I contacted Charles Boyd , Jonathan Molina, by mistake about a 2017 Tahoe, thinking it was Boyd Chevrolet in Hendersonville, NC. Realizing my mistake, I called Jonathan to apologize. Jonathan was very understanding, professional and courteous. He prepared the offer and suggested to meet me halfway to complete the purchase. I had never purchased a vehicle long distance (2.5 hours each way) before and was very pleased with the way it all turned out. Jonathan served in the Marine Corp in Afghanistan and is an outstanding young man. It is a tribute to the Charles Boyd Dealership to give this veteran the opportunity to standout and succeed. Thumbs up to Charles Boyd!!! More
by Kim Van Voorhis
Employees Worked With
Jonathan Molina
